💚💚💚💚💚 I’ve been coming to this Starbucks location for the past 12 years, and it is by far the BEST! The team here consistently goes above and beyond to ensure 100% customer satisfaction. They’re always friendly, kind, and willing to go the extra mile. Every visit feels welcoming, and the service is top-notch. Truly my favorite Starbucks!⭐️⭐️⭐️⭐️⭐️
Jake Denning
My wife and I were impressed by how clean, fast, and friendly this store was! Thanks, Henry, for the positive boost to our day!
Cheers from Corvallis, Oregon!
Atmosphere: 5
Food: 5
Service: 5
hhc
I know you have to mixed it but flavor and taste is non existent. very disappointed.
Atmosphere: 1
Food: 1
Service: 1
Kelly Ann
I am a regular Starbucks consumer. I frequent this location often (usually drive-thru) since it's the closest to me but the quality of service here is subpar. The few times I've picked up in store, the staff is usually friendly but I can't say the same for the drive-thru. Yesterday, I had an issue with my drink order - they charged me more than what I normally pay - and above what the price would be if I had ordered it through the mobile app. The manager was polite but refused to honor the original price. I contacted Starbucks and they were able to rectify the situation. Please, do better at this location!
Atmosphere: 3
Food: 2
Service: 2
Anniel Hernandez
I’ve had enough of the consistently bad service at the Little Ferry, NJ Starbucks location. Today, Saturday 1-18-25 at approximately 11:15 am, was the final straw. I ordered two White Chocolate Mochas, but was given two Hot Chocolates instead. Mistakes happen, so I went back inside to have them fix it. To my surprise, they handed me two more Hot Chocolates! On top of that, the staff was a little passive aggressive about it. Not offering an apology or anything. Just giving me the same wrong drinks once again.
This location seems to get my order wrong almost every time, despite me ordering the exact same thing regularly (White Chocolate Mochq) It’s frustrating and unacceptable. Of all the Starbucks I’ve visited, this has to be the worst one. Some of the management and staff clearly need better training and customer service skills. Not all, but some of them.
I don’t think I’ll be coming back to this location. It’s a shame because I’ve been going there for a while. I live very close by. If you value your time and want your order made correctly, go to another Starbucks.
Atmosphere: 1
Food: 1
Service: 1
armand jonusllari
Im so tired of getting a shaken expresso and it's never fkn shaken I'm paying for the shaken part it's not complicated this not the first time
Atmosphere: 1
Food: 1
Service: 1
Denish Shrestha
I drove 10 min to get Starbucks coffee coz i love Starbucks but when I reached there I went to the drive thru .. when I reach their no body answered , then I thought may b their is next station to order so I went ahead, menu came then second menu .. I didn’t see anything so I directly drive towards the window.. the lady was their n she has no customer .. I ask her to take my order but she refused saying she didn’t see me on her camera.. I don’t know what she was doing or why she didn’t see me on her camera but that’s not my fault.. I m very disappointed with this location n I am not going there again . N please if you guys don’t want to embarrass yourself then don’t go to this location.. I just left with out buying anything ..
Service: 1
Steve NJ
This location is CRAZY BUSY.. Mostly mobile order Saturday morning. Staff is very quick. I guess this location doesn't have ceramic cups or plates. Asked for sit-in plate and and ceramic espresso cup.. but I got served in a paper bag and a paper cup. No milk or creamer bottle unless you request.
Atmosphere: 4
Food: 4
Service: 4
caroline salzman
I go here a lot the only thing is I feel bad when there is a little bit of staff and a lot of orders. One guy there is always on my order he always makes sure it’s ready. I got so much that they even know my name. But only had a run in with a girl because I accidentally didn’t hit the order submit so I kind of held up the line, but I was willing to drive around and she kinda got loud with me, but it was just an accident. Other than that I don’t have a problem with this place.
There is no doubt if you want to enjoy the best coffee, with the best service and excellent atmosphere, you cannot miss visiting a Starbucks coffee
Atmosphere: 5
Food: 5
Service: 5
Chef Bean
It's ok . Nothing spectacular !!
Atmosphere: 3
Food: 2
Service: 1
sugar kim
I wish they would give me a drink after I order it. I've had to go back because I got something I didn't order
Atmosphere: 2
Food: 2
Service: 2
Michael Pedalino
Wasted 20 mins discussing refill policy for a latte -> asking for cold brew refill
Checked again when I got home, the policy was changed and is intentionally more vague although does specify that is is valid "when purchasing a beverage" not specifying that it has to be of the same beverage you're asking for the refill.
Old policy used to say "regardless of original drink".
I will leave this review until such time the customer refill policy is significantly more clear so I never have to have this kind of bad experience again as it was the only reason I enjoyed drinking at starbucks
Otherwise, managers and baristas seemed okay, if a little newer and inexperienced.
Griselda Grijalva
The horrible service from the very unprofessional people who serve
It's starbucks!
💚💚💚💚💚 I’ve been coming to this Starbucks location for the past 12 years, and it is by far the BEST! The team here consistently goes above and beyond to ensure 100% customer satisfaction. They’re always friendly, kind, and willing to go the extra mile. Every visit feels welcoming, and the service is top-notch. Truly my favorite Starbucks!⭐️⭐️⭐️⭐️⭐️
My wife and I were impressed by how clean, fast, and friendly this store was! Thanks, Henry, for the positive boost to our day!
Cheers from Corvallis, Oregon!
Atmosphere: 5
Food: 5
Service: 5
I know you have to mixed it but flavor and taste is non existent. very disappointed.
Atmosphere: 1
Food: 1
Service: 1
I am a regular Starbucks consumer. I frequent this location often (usually drive-thru) since it's the closest to me but the quality of service here is subpar. The few times I've picked up in store, the staff is usually friendly but I can't say the same for the drive-thru. Yesterday, I had an issue with my drink order - they charged me more than what I normally pay - and above what the price would be if I had ordered it through the mobile app. The manager was polite but refused to honor the original price. I contacted Starbucks and they were able to rectify the situation. Please, do better at this location!
Atmosphere: 3
Food: 2
Service: 2
I’ve had enough of the consistently bad service at the Little Ferry, NJ Starbucks location. Today, Saturday 1-18-25 at approximately 11:15 am, was the final straw. I ordered two White Chocolate Mochas, but was given two Hot Chocolates instead. Mistakes happen, so I went back inside to have them fix it. To my surprise, they handed me two more Hot Chocolates! On top of that, the staff was a little passive aggressive about it. Not offering an apology or anything. Just giving me the same wrong drinks once again.
This location seems to get my order wrong almost every time, despite me ordering the exact same thing regularly (White Chocolate Mochq) It’s frustrating and unacceptable. Of all the Starbucks I’ve visited, this has to be the worst one. Some of the management and staff clearly need better training and customer service skills. Not all, but some of them.
I don’t think I’ll be coming back to this location. It’s a shame because I’ve been going there for a while. I live very close by. If you value your time and want your order made correctly, go to another Starbucks.
Atmosphere: 1
Food: 1
Service: 1
Im so tired of getting a shaken expresso and it's never fkn shaken I'm paying for the shaken part it's not complicated
this not the first time
Atmosphere: 1
Food: 1
Service: 1
I drove 10 min to get Starbucks coffee coz i love Starbucks but when I reached there I went to the drive thru .. when I reach their no body answered , then I thought may b their is next station to order so I went ahead, menu came then second menu .. I didn’t see anything so I directly drive towards the window.. the lady was their n she has no customer .. I ask her to take my order but she refused saying she didn’t see me on her camera.. I don’t know what she was doing or why she didn’t see me on her camera but that’s not my fault.. I m very disappointed with this location n I am not going there again . N please if you guys don’t want to embarrass yourself then don’t go to this location.. I just left with out buying anything ..
Service: 1
This location is CRAZY BUSY.. Mostly mobile order Saturday morning. Staff is very quick. I guess this location doesn't have ceramic cups or plates. Asked for sit-in plate and and ceramic espresso cup.. but I got served in a paper bag and a paper cup. No milk or creamer bottle unless you request.
Atmosphere: 4
Food: 4
Service: 4
I go here a lot the only thing is I feel bad when there is a little bit of staff and a lot of orders.
One guy there is always on my order he always makes sure it’s ready. I got so much that they even know my name. But only had a run in with a girl because I accidentally didn’t hit the order submit so I kind of held up the line, but I was willing to drive around and she kinda got loud with me, but it was just an accident. Other than that I don’t have a problem with this place.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
There is no doubt if you want to enjoy the best coffee, with the best service and excellent atmosphere, you cannot miss visiting a Starbucks coffee
Atmosphere: 5
Food: 5
Service: 5
It's ok . Nothing spectacular !!
Atmosphere: 3
Food: 2
Service: 1
I wish they would give me a drink after I order it. I've had to go back because I got something I didn't order
Atmosphere: 2
Food: 2
Service: 2
Wasted 20 mins discussing refill policy for a latte -> asking for cold brew refill
Checked again when I got home, the policy was changed and is intentionally more vague although does specify that is is valid "when purchasing a beverage" not specifying that it has to be of the same beverage you're asking for the refill.
Old policy used to say "regardless of original drink".
I will leave this review until such time the customer refill policy is significantly more clear so I never have to have this kind of bad experience again as it was the only reason I enjoyed drinking at starbucks
Otherwise, managers and baristas seemed okay, if a little newer and inexperienced.
The horrible service from the very unprofessional people who serve
Food: 3
Service: 1
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