Chipotle Mexican Grill
$ • Mexican, Fast Food
Hours:
6 Main St, Madison
(973) 264-1040
About Chipotle Mexican Grill
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Chipotle Mexican Grill Reviews
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Apparently more focused on take out than guests who come into the restaurant. However there are 10 people standing in the dining room waiting to pick up their orders so they don't do that well either.
Poor customer service as they have a new employee on the line who has no idea how to make any item...taking direction from the customers.
Manager has lost control of his store and his customers experience. We won't be back.
Just ordered on their app. Got there 10 min after the app said it was ready. Wasn't ready. Not surprising as it happens all the time. What was surprising is this time they didn't have it ready because they were out of cheese, rice and most meat. Gotta be kidding me. And worst of all, they can't refund our money. We have to call some phone number to ask for our money back. Can't wait to spend half an hour chasing that down. I like their food but their service is an...read full review
Ratings
Menu
Hours
| Monday | 10:45AM - 11PM |
| Tuesday | 10:45AM - 11PM |
| Wednesday | 10:45AM - 11PM |
| Thursday | 10:45AM - 10PM |
| Friday | 10:45AM - 10PM |
| Saturday | 10:45AM - 11PM |
| Sunday | 10:45AM - 11PM |
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Chipotle Mexican Grill offers good food and a welcoming atmosphere, although some small issues have been reported. The staff generally provides great service with generous portions, and they are willing to listen and fix mistakes, even correcting orders without extra charge. The food is fresh and tasty, with vegetarian options like chips and guacamole or a quesadilla. However, some customers have noted that the chips are often stale and hard, and the chip portions have recently become smaller. There have also been comments about small or incorrect online orders, messy work areas, and the lack of change for cash payments. Bathrooms tend to be fairly clean. While the restaurant has faced some complaints about smells and inconsistent food quality, overall it remains a recommended place to dine.