sweetgreen

The food is always fresh here and delicious, of course, plus the staff is super friendly, can’t go wrong coming here!

Atmosphere: 5

Food: 5

Service: 5

For the celiac / gluten community - despite their marketing and advertising to be safe for those with allergies if you read the fine print they actually DONT recommend eating at their establishment if you have allergies.
How misleading can a company get?

I can’t even begin to express the disappointment.

On top of that for delivery orders you can’t add notes, you can’t contact the store & you’ll be lucky if your delivery driver calls you back. If you try to cancel your order right away there’s a notice that you most likely won’t get your refund.
On top of that you’re lucky if you get your full order. My portions could’ve been better and what they gave me for my dressing (olive oil) was a joke. It filled less than half the cup.

I would like to note I did get a decent response time from the customer service team via email but there shouldn’t be an opportunity for the consumer to feel left in the dark or without options. I would also like to note they issued a refund after I requested it and am waiting for that to go through.

The photo speaks for itself. Beyond disappointed.

Atmosphere: 1

Food: 1

Service: 1

On 2/15 ,I ordered three bowls and whoever did these bowls did an amazing job! All three salads tasted really good and the amount was just right.

Portions are garbage, food is overpriced. Why would you skimp on rice? Its so cheap? Skimp on avocado or something, that at least makes sense

Atmosphere: 2

Food: 1

Service: 3

I’ve never been to a Sweet Green before! Honestly, I avoid chains and thought SG was overhyped. But I’m totally sold on the Montclair location. I wanted a healthy dinner after a workout class and my partner and I wandered in. Kelly, the chef, welcomed us. The staff was so chill and relaxed. No pressure, no high energy as I checked out the menu. Chef Kelly helped me build my bowl and told me all about the ingredients. Honestly, I had fun ☺️. Anyway, I’ll be back. To this location. For the food, yeah, but for the vibe. This may be a chain, but it feels like your local cafe.

Atmosphere: 5

Food: 5

Service: 5

Delivery for DoorDash is always off, have had my order cancelled multiple times.

I have never seen such a disgraceful restaurant, they don't even deserve 1 star.

I really like Sweetgreen and the options but TWICE now we’ve had bugs in our greens. Can’t go to this location anymore. A real shame.

Atmosphere: 4

Food: 1

Service: 1

I usually come to this location and have been served by Kalina a few times. I am always greeted with excellent customer service by her. Even when there’s a line she keeps her composure and tends to everyone kindly. When they’re missing an item she’ll give recommendations. The area is nice as well.

Atmosphere: 4

Food: 4

Service: 5

I tried placing an order 3 times on the sweetgreen app and 3 times on Uber eats, all of which were cancelled over and over. There is no way to get in contact with anyone at the store, very disappointing.

Service: 1

We love sweet green and when we moved to the area we were excited to go to this location. HUGE mistake. We placed an order for pickup and ended up waiting 45 minutes for it after the estimated completion time. When asked for updated times or what’s going on, we were told it’d be ready shortly repeatedly. When it was finally ready, instead of handing us the bag of food, this girl proceeded to just throw it on the pick up section and didn’t say a thing. If you’re a fan of sweet green, I’d recommend never going to this location or it’ll ruin your opinion of the franchise. Truly disappointing

Atmosphere: 1

Food: 2

Service: 1

Customer service is awful

I love this place, particularly because I'm always greeted with a friendly smile by Kianna, who was also really helpful to me with a pretty big order. She also always has helpful suggestions about new dishes on the menu. And Mya was also very helpful with my recent oreder. Great food and great people!

Atmosphere: 5

Food: 5

Service: 5

Let’s start with how much I love sweet green. Unfortunately I went here at 8:55pm tonight. They close at 10pm. Prior to placing my order I asked to use the bathroom since they had it blocked off with high chairs and the worker was very rude and told me the bathroom was closed and said had a good night very sarcastically. Continued to repeat herself saying sorry closed were closed. I asked if I can order food and she said no closed I asked again and said you close at 10 and she said oh yeah fine you can order. I asked the woman behind the counter since we are paying customers if we can please use the restroom and she told me no. We drove an hour and 20 minutes to get to this sweet green. Due to these workers very rude and nasty attitude we ended up leaving and finding somewhere else to eat. I will not be returning to this location.

Atmosphere: 1

Food: 5

Service: 1

I’ve had severe food allergies my whole life and this was my first time at sweetgreen. Employee Surayyah was extremely helpful, friendly, and knowledgeable about what was in each option. She was also patient while I referenced the online allergen info. Thank you Surayyah for your help and making me feel safe to try a bowl!

Atmosphere: 5

Food: 5

Service: 5