Customers` Favorites
Customers` Favorites
“I never ever ever ever feel obliged to review restaurants. There are hundreds of reviews that speak and echo anything I would say about the delicious meal I enjoyed. But what is compelling me to post this was truly the regarding the service I received here. It brought me to tears!!! Patricio and Dylan were the most considerate, kind, attentive and understanding waiters I have ever met in my entire life. After dining in the tri-state area my whole life, exploring cities like Chicago and LA through food, I’ve been conditioned and numb to lackluster waitstaff and typically take the approach of trying just to avoid them spitting in my food, but Patricio and Dylan completely floored me in their attention to detail, knowledge, and service that showed me exactly what good waiters could be. Living with GI issues and intolerances, I consistently feel like an inconvenience at restaurants and that the entire responsibility of making sure I don’t fall ill after dining is based on how I modify the menu and pick around my plate. EXCEPT here at Rails with Patricio and Dylan, I had the first care-free dining experience in my life, their thoughtfulness allowed me to be truly present with my family, enjoy the wonderful food being served, and just live in the moment, which is so important to me. Dylan was explicit in the detail of every dish and always helped me navigate what was coming around and being served. Now, back to the tears, when I subtly mentioned in passing to Patricio that I couldn’t eat dairy and couldn’t partake in the birthday cake, he brought me a delicious sorbet flight, unprompted, just so that I could feel a part of the festivities. I can’t wait to go back to Rails to see my friends again. - Emily R. Sartori“
Customers` Favorites
“We were there for a wonderful Caribbean themed day party. Because it was so hot outside, we first sat inside and had a full lunch as a group of 6. Decor was nice. (The round tables would make a great board game night event one day). Service was good and accurate, medium speed. Everyone liked their drinks. Food was bar food, yet freshly fried and very tasty. The calamari and pretzel bites got extra wows from the group. The outdoor area (which we moved to, by 5pm) provides a good set up for DJ/dance parties. Wish it had more shade for the evening hours (maybe a retractable system in the future?). Scenery is nice and green. Parking is hard for events and spills to streets. Was my first time here. Would come back.“
Customers` Favorites
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“Food is very good. Nice Place to Eat.“