Baskin-Robbins
802 S Orange Ave, Newark
(973) 416-1800
Recent Reviews
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Lmao, they funny.
Took the order. Didn't have what I wanted. Refused to cancel.
Refused to gimme a different item for the same price.
17 Nov 2025. @ 02:30 AM
Phone number doesn’t work and they messed up my order.
Ordered through uber eats, and received the wrong ice cream, they made a different order and applied a new name. Never again ordering here. Terrible experience.
They are horrible and the customer service is worse. I will never go back there.
Atmosphere: 1
Service: 1
very rude customer service, the employee had a very nasty attitude towards me.
Service: 1
The young man always makes my caramel cappuccino blast and all my drinks exceptional thank you God Bless
Good ice cream and worth to try
The workers, management, and owners are all the nicest people around.
I went to Baskin Robin to get a cake for my daughter’s birthday, it seems costumers are not allowed to open the fridge with the cakes, one of the associate started shouting at me asking why am I in the fridge and it continues as I try to check out the cake, I asked for a manager after the associate was trying to take the cake away….. very dissatisfied service
Very bad customer service, I called to cancel a cake that I’ve ordered but they could not only help me with my concern but they also hang up on me while I talk to the guy. Very rude!!!!
Restaurantji Recommends
Order delivered completely wrong. Store added almond ice cream to order which was not the flavor ordered, posing a health hazard
Either everything is out of stock or the workers on duty haven't been trained to make the item advertised.
Called to ask if they were hiring and they straight up hung up on me.
Came in on a Weds. Looking forward to returning with my friends. It has a good feel to it. Kinda of like a place in Houston that I enjoyed.
really nothing but good experiences here. it has a nice feel to it.
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