Jam-Icons Jamaican Restaurant

I wish I could give this company zero stars. My experience with this restaurant was extremely disappointing. I didn’t receive everything I ordered, the staff were rude and unprofessional, and the food was poorly prepared—undercooked and lacking in flavor. Honestly, it felt like no care was put into the service or the meal. When I called to explain that my order was incomplete, the staff were incredibly dismissive. They hung up on me and showed zero professionalism or respect. I truly regret ordering from this place and would strongly advise others to stay away. I hope the owner is proud of what they’re running, because it’s nothing to be proud of from a customer’s perspective. I would never recommend👎🏽

Atmosphere: 1

Food: 1

Service: 1

The food is phenomenal, stop by anytime pick and always a variety from curry goat, Jerk chicken, oxtail , and especially pot more pepper shrimp 🍤 😋 .... enjoy 😉

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Curry Goat, Stew Chicken, Oxtail Patty, Oxtail \u0026 Cabbage

I ordered chicken soup. I got chicken broth no meat no nothing!!!!! I’m beyond disgusted with this place. The bbq chicken tastes like sugar and the curry goat is tasteless. Never again. Pack it up and close down. Nothing is good

Food: 1

Food is good, none of the employees seem like they wanna be there tho

Atmosphere: 1

Food: 4

Service: 2

The rice and peas don’t taste authentic

Atmosphere: 4

Food: 2

Service: 3

Recommended dishes: Jerk Chicken Meal, Curry Chicken

The food is out of this world. The Oxtail Rasta pasta Has a creaminess that you can’t explain there are no words to describe how delicious this dish is. If I had to say what category falls in, I would say comfort food, even though it’s Jamaican food it’s still soul food. Because somebody poured their soul into making this dish ,this is finger, licking good!

Atmosphere: 5

Food: 5

Service: 5

Delivery order review:
I ordered veggies, they were out and gave me a side of fried plantain that unfortunately just tastes like pure oil.
The order was for oxtails white rice and fried plantains but no plantain were in the container, the white rice was crunchy and undercooked, the oxtails were flavorful however.

The jerk chicken my husband ordered he said was very good , but he too had undercooked white rice.

All and all, I'd probably never order from here again

Food: 2

Recommended dishes: Jerk Chicken Meal

Poor service. I didn't even have a chance to order because they didn't have the curry chicken available.

Service: 1

They don't even have a menu with prices. Don't waste your time

Atmosphere: 1

Service: 1

Pasta is very overpriced it’s 20$ just for noodles and sauce lol crazy

Atmosphere: 2

Food: 3

Service: 2

Excellent food

Atmosphere: 5

Food: 5

Service: 5

Ordered this food from Uber Eats and literally highly disappointed. I will never order from here again. First and foremost, the rice is hard (either not cooked enough and or old rice from the bottom of the pot), cold (the place is literally around the corner and shouldn’t have arrived to me this cold and the chicken is warm) and definitely old. Your establishment should be embarrassed for the service you’ve provided. Then have no customer service when I speak to her on the phone (oh when you order again, let us know and we’ll) what are you going to do (make sure the rice is fresh or not hard (you’ve should have never served this rice this way in the first place. Jerk Chicken drier than the Sahara Dessert in Morocco with no flavor whatsoever. This is definitely yesterday’s dry chicken that they put fresh jerk sauce on. Be very ashamed of what y’all are doing. Money wasted as if it had no value. As a black owned business in an urban community “DO BETTER “ we deserve better quality from the business owners in this community. The two stars are for presentation because it looked like it was about to be good and it is Trash.

Food: 2

Recommended dishes: Jerk Chicken Meal, Rice and Peas

Lol Everytime I go here they change the price everyday I get the same thing medium rice and Pease and stew chicken day 1 the price is $12 on some change. the next day I order the same food order is for $17.15 cent lol that is crazy they just lose a customer.

Atmosphere: 1

Food: 1

Service: 1

Ribs and cabbage was very good

Vegetarian options: Cabbage was great

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Jerk Pork, Oxtail & Cabbage, Oxtail with Rice and Peas, Fried Chicken

First and foremost, I am Jamaican. i've ordered here before and Have been pleased with certain menu item. this visit I Ordered Jerk Chicken and Jerk Pork from this place. The "Jerk Pork" Should be called Spicy Pork, there is nothing jerk about it, taste and texture indicate stove top cooking in some sauce. same for the "Jerk chicken ". stew chicken just cooks with jerk seasoning, which doesn't make it Jerk chicken

Atmosphere: 2

Food: 1

Service: 2

Recommended dishes: Jerk Chicken Meal