Over all I won't complain My Order was Great 2 đ hambers/đ„ & cheese,Med.Dr Pepper pulled up parked in a Happy placeđ
Atmosphere: 3
Food: 5
Service: 5
Jamel Wooten
I was looking for breakfast after picking up some friends from the nearby airport. I had a wonderful experience from the drive-thru where we were greeted with a pleasant voice that extended to the care and service received at the pick up window. The drive thru attendant Tia was attentive to our large order details and ensured we had everything we needed from condiments to straws. I'd visit again for her energy alone. The crispy chicken sandwiches were delish.
Atmosphere: 5
Food: 4
Service: 5
Tyrinda Dortch
A must visit when I come home.
Recommended dishes: Burgers, French Fries, Onion Rings, Chicken Rings, Fish Nibblers
Kevin Olivas
Ride the cheetah, man! It's what our ancestors came here for!
Atmosphere: 5
Food: 5
Service: 5
8four25
Very nice ladies working 10/20/25 during lunch time appreciate good personalities
Atmosphere: 5
Food: 5
Service: 5
Monique Wooten
Some locations make the food better than others. This location doesn't make it too well. You'll leave wishing you'd saved your money.
Atmosphere: 3
Food: 2
Service: 4
C W
Nice workers! Thank you!
Atmosphere: 4
Service: 5
Andre Jiggetts
Every time I come back home this is the first spot I hit
Love WC. This store was my childhood go to. Then we paid .6 now 1.50. The steamed onion cheese burgers are still worth it! Yummy...see ya in Texas WC
Atmosphere: 3
Food: 5
Service: 5
Marty Desbuisson
Heart warming employees but quite understaffed resulting in quite a long wait ! I enjoyed the food it was still hot and felt fresh
Atmosphere: 4
Food: 3
Service: 5
Andonella Martinez
Delicious Burgers & Great Customer Service Provided By Staff Thx A Mil White Castle
Atmosphere: 5
Food: 5
Service: 5
jR Parikh-Islam
So, being this is the only White Castle in that area (Newark/Elizabeth), had to go to that location. Been there a few times and was hesitant on leaving any reviews but yesterdayâs poor service brought me to reviewing this location.
Decided to go through the drive-thru thinking it will be quicker than going inside the store - wrong! Long line at the drive-thru. Finally get to the intercom and no greeting so wasnât sure if the intercom was working. I said âhelloâ and was asked to âplease wait a fewâ. Literally timed it and almost 7 mins. later, drive-thru associate (young woman) comes back. Start placing my order and had to repeat it slowly and multiple times because she kept repeating the wrong item and then at the end had the audacity to tell me âokay, I hear you!â cause I got a bit louder thinking sheâs having a hard time hearing me. Letâs see, if you can hear me, why were you repeating the wrong items?!? AnywaysâŠ
Get to pick-up window and more wait time for the food. Not only that, the staff inside were talking about how the customer prior to me was upset about their order and if the customer complained, they (staff) would back each other up. Remember, be careful how and what you say, cause end of the day youâre providing a service to customers and poor customer service can affect the business.
Finally get my order and I had to ask the associate for my soda. She fills up the cup, spills it from overflowing but puts a lid, grabs a straw and just hands it to me. No decency of wiping up the sides or even passing napkins.
Overall, food was semi-okay. Almost felt that a lot of the items were stale and outdated but still being served. Customer service, probably one of the worst till date. Inside and through the drive-thru. Corporate should definitely train these folks on customer service. As far as timing is concerned, slow is an understatement.
Over all I won't complain My Order was Great 2 đ hambers/đ„ & cheese,Med.Dr Pepper pulled up parked in a Happy placeđ
Atmosphere: 3
Food: 5
Service: 5
I was looking for breakfast after picking up some friends from the nearby airport. I had a wonderful experience from the drive-thru where we were greeted with a pleasant voice that extended to the care and service received at the pick up window. The drive thru attendant Tia was attentive to our large order details and ensured we had everything we needed from condiments to straws. I'd visit again for her energy alone. The crispy chicken sandwiches were delish.
Atmosphere: 5
Food: 4
Service: 5
A must visit when I come home.
Recommended dishes: Burgers, French Fries, Onion Rings, Chicken Rings, Fish Nibblers
Ride the cheetah, man! It's what our ancestors came here for!
Atmosphere: 5
Food: 5
Service: 5
Very nice ladies working 10/20/25 during lunch time appreciate good personalities
Atmosphere: 5
Food: 5
Service: 5
Some locations make the food better than others. This location doesn't make it too well. You'll leave wishing you'd saved your money.
Atmosphere: 3
Food: 2
Service: 4
Nice workers! Thank you!
Atmosphere: 4
Service: 5
Every time I come back home this is the first spot I hit
Atmosphere: 5
Food: 5
Service: 5
Always delicious and nostalgic đ
Atmosphere: 5
Food: 5
Service: 5
Food is always fresh
Atmosphere: 2
Food: 5
Service: 5
Restaurantji Recommends
Nothing else like WC burgers
Atmosphere: 3
Food: 5
Service: 4
Love WC. This store was my childhood go to. Then we paid .6 now 1.50. The steamed onion cheese burgers are still worth it! Yummy...see ya in Texas WC
Atmosphere: 3
Food: 5
Service: 5
Heart warming employees but quite understaffed resulting in quite a long wait ! I enjoyed the food it was still hot and felt fresh
Atmosphere: 4
Food: 3
Service: 5
Delicious Burgers & Great Customer Service Provided By Staff Thx A Mil White Castle
Atmosphere: 5
Food: 5
Service: 5
So, being this is the only White Castle in that area (Newark/Elizabeth), had to go to that location. Been there a few times and was hesitant on leaving any reviews but yesterdayâs poor service brought me to reviewing this location.
Decided to go through the drive-thru thinking it will be quicker than going inside the store - wrong! Long line at the drive-thru. Finally get to the intercom and no greeting so wasnât sure if the intercom was working. I said âhelloâ and was asked to âplease wait a fewâ. Literally timed it and almost 7 mins. later, drive-thru associate (young woman) comes back. Start placing my order and had to repeat it slowly and multiple times because she kept repeating the wrong item and then at the end had the audacity to tell me âokay, I hear you!â cause I got a bit louder thinking sheâs having a hard time hearing me. Letâs see, if you can hear me, why were you repeating the wrong items?!? AnywaysâŠ
Get to pick-up window and more wait time for the food. Not only that, the staff inside were talking about how the customer prior to me was upset about their order and if the customer complained, they (staff) would back each other up. Remember, be careful how and what you say, cause end of the day youâre providing a service to customers and poor customer service can affect the business.
Finally get my order and I had to ask the associate for my soda. She fills up the cup, spills it from overflowing but puts a lid, grabs a straw and just hands it to me. No decency of wiping up the sides or even passing napkins.
Overall, food was semi-okay. Almost felt that a lot of the items were stale and outdated but still being served. Customer service, probably one of the worst till date. Inside and through the drive-thru. Corporate should definitely train these folks on customer service. As far as timing is concerned, slow is an understatement.
Atmosphere: 1
Food: 3
Service: 1
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