I went in and placed my order, it was two drinks an orange juice and two bagels with bacon snack. 6 people came in after me and my order still wasn’t ready. I left the orange juice on the counter and when I went back to get it the man was yelling “sir sir” as if I robbed the entire store. I informed him that I already paid for everything and he was saying that I didn’t. Then after showing proof that I did pay for everything they gave me my drinks and then someone else was asking me for my receipt to make my drinks but I already had them. No one knows what’s going on in the store and it’s insane. But 6 locals come in and they were in and out the door also having big orders. When I asked for how much longer the order will take the lady told me that I just needed to wait. The workers are extremely rude and I would never in my life come here again. And to add on the that I asked for the bacon snack and they gave me the complete opposite. Poor consumer service, disrespectful workers and they’re just lost. They have no idea what it is they’re doing. Honestly the grace of god this place is still running.
Atmosphere: 1
Food: 1
Service: 1
Maggie Cobin
If I could leave a negative star rating I absolutely would. The fact that there are tons of 1 star ratings at this location and not one person in the company has tried to fix this is insane to me at such a large corporation . I go to this location occasionally because it is in route to work. Every time I go I regret going. I order on the mobile app due to the fact the fact that I’d rather not deal with the rude employees that are never working and always just slowly standing talking to each other. Noticing that it is never a faster experience by order online. I place my mobile order I walk in 10 minutes after ordering usually for 1 to 2 items and there never ready the staff is standing there blank not asking me why I’m standing there when I have to say I’m waiting to pick up an order when then they ask my name and proceed to START making it. You aren’t supposed to make the online order when I get there it’s supposed to be ready before I get there that’s the point! Rude customer service, I can’t stand going to this location only if I have to. No greeting it’s silence unless their yelling at customers. Awful and that no hirer ups are doing anything to fix these issues says it all about the corporation .
Atmosphere: 1
Food: 1
Service: 1
H Influencer
Very friendly staff fresh donuts, tea, and iced pumpkin latte.
Atmosphere: 5
Food: 5
Service: 5
james bond
Terrible staff. Do not go.
Atmosphere: 1
Food: 1
Service: 1
Carol Sandt beric
No friendly service. Fast but drink was not hot at all.
Atmosphere: 1
Food: 1
Service: 1
J
I order on the app, I have been waiting forover 10mins. They are now turing on the lights ITS 540.
Food: 1
Service: 1
Sayed Naquwi
worst Dunkin’ Donuts experience I’ve ever had. If I could give them 0 stars I would have. To begin I’m a Dunkin’ Donuts member, and because it was Wednesday you get a free doughnut with a drink. I asked the man about this, and he straight up denied me. I told him don’t I get a free doughnut he said, no you don’t. I ended up telling him yes you do and then he finally agreed saying oh yes, but you have to do it through the app. When I ordered my drinks, he brings me a hot pumpkin spice coffee. I believed I asked for ice but they deni. When I asked if they could remake for me, they say yeah we can but we have to charge you a fee because of price difference. Makes sense but when I got my ice drink, it doesn’t look like anything I ordered. I was too annoyed to ask and top of that they don’t even have straws you have to ask for one
Small Dunkin branch.
Atmosphere: 4
Food: 4
Service: 4
I went in and placed my order, it was two drinks an orange juice and two bagels with bacon snack. 6 people came in after me and my order still wasn’t ready. I left the orange juice on the counter and when I went back to get it the man was yelling “sir sir” as if I robbed the entire store. I informed him that I already paid for everything and he was saying that I didn’t. Then after showing proof that I did pay for everything they gave me my drinks and then someone else was asking me for my receipt to make my drinks but I already had them. No one knows what’s going on in the store and it’s insane. But 6 locals come in and they were in and out the door also having big orders. When I asked for how much longer the order will take the lady told me that I just needed to wait. The workers are extremely rude and I would never in my life come here again. And to add on the that I asked for the bacon snack and they gave me the complete opposite. Poor consumer service, disrespectful workers and they’re just lost. They have no idea what it is they’re doing. Honestly the grace of god this place is still running.
Atmosphere: 1
Food: 1
Service: 1
If I could leave a negative star rating I absolutely would. The fact that there are tons of 1 star ratings at this location and not one person in the company has tried to fix this is insane to me at such a large corporation . I go to this location occasionally because it is in route to work. Every time I go I regret going. I order on the mobile app due to the fact the fact that I’d rather not deal with the rude employees that are never working and always just slowly standing talking to each other. Noticing that it is never a faster experience by order online. I place my mobile order I walk in 10 minutes after ordering usually for 1 to 2 items and there never ready the staff is standing there blank not asking me why I’m standing there when I have to say I’m waiting to pick up an order when then they ask my name and proceed to START making it. You aren’t supposed to make the online order when I get there it’s supposed to be ready before I get there that’s the point! Rude customer service, I can’t stand going to this location only if I have to. No greeting it’s silence unless their yelling at customers. Awful and that no hirer ups are doing anything to fix these issues says it all about the corporation .
Atmosphere: 1
Food: 1
Service: 1
Very friendly staff fresh donuts, tea, and iced pumpkin latte.
Atmosphere: 5
Food: 5
Service: 5
Terrible staff. Do not go.
Atmosphere: 1
Food: 1
Service: 1
No friendly service. Fast but drink was not hot at all.
Atmosphere: 1
Food: 1
Service: 1
I order on the app, I have been waiting forover 10mins. They are now turing on the lights ITS 540.
Food: 1
Service: 1
worst Dunkin’ Donuts experience I’ve ever had. If I could give them 0 stars I would have. To begin I’m a Dunkin’ Donuts member, and because it was Wednesday you get a free doughnut with a drink. I asked the man about this, and he straight up denied me. I told him don’t I get a free doughnut he said, no you don’t. I ended up telling him yes you do and then he finally agreed saying oh yes, but you have to do it through the app. When I ordered my drinks, he brings me a hot pumpkin spice coffee. I believed I asked for ice but they deni. When I asked if they could remake for me, they say yeah we can but we have to charge you a fee because of price difference. Makes sense but when I got my ice drink, it doesn’t look like anything I ordered. I was too annoyed to ask and top of that they don’t even have straws you have to ask for one
Atmosphere: 1
Food: 1
Service: 1
They don’t greet their customers and are
Atmosphere: 1
Food: 1
Service: 1
The people in there are so kind
Restaurantji Recommends
The people in there are so kind
Older guy at the counter has a bad
Service: 1
Super fast service
Amazing chill staff members who are there to help you. Very nice and are always happy to be working there. I would definitely come back
Nice cafe!
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