Firstly, please get rid of that stupid recording that plays when you drive up to order. The thing says “good morning what would you like to order” and as soon as you start speaking another voice comes over annoyed saying“hold on!”. Maybe change it to “ welcome etc, somebody will be with you shortly” or just get rid of it. Secondly, this is the only Dunkin’ Donuts that cannot make a hot cappuccino properly. Not sure if you are trying to save a buck on grounds, or if you are reusing grounds but it’s so weak it’s undrinkable.
Atmosphere: 1
Food: 2
Service: 1
tali munoz
The manager, Myrelis, met me with attitude right from the start. I showed her my order on the Uber Eats app and she refused to make it. Completely unacceptable customer service. That’s not how you treat customers.. let alone a veteran just trying to get a coffee. If you want fast, friendly service, go to the Dunkin’ in Haskell just up the road. It’s usually teenagers running it, but they’re always polite, quick, and get my orders right!!
Noemi
November 27th, 2025 -Thursday Excellent Shakin’ Espresso, and the service was moderately enjoyable. Especially since being a gig driver I need my caffeine to stay alerted on the road, and happy thanksgiving to ya’ll ☮️🕊️⛪️🛐✝️📿🖤💙 P.s. I’d been to one Dunkin Donuts where they haven’t properly prep their coffee, and some of the coffee beans will spill into the cup as they prepare it -you can see the beans at the bottom of the cup. It’s frustrating. How does one not know how to measure 📏 a cup of coffee. It shows very little acknowledgement and discourtesy on the company on how well they handle their employees. P.s.s That is why I love this specific location they actually know how to brew their coffee. Thank you.
God blessed 🙏🏼
Mountain biking Singletrack
Fast service
Atmosphere: 5
Food: 5
Service: 5
Zach Wittner
Service is terrible. Waited 5 minutes for someone to finally ring me up through the drive through. Asked for 25 munchkins, got 15. Shame that this is the only Dunkin around.
Atmosphere: 2
Food: 3
Service: 1
MMM N
Zero stars if it was possible!! There were 5 people working at the counter, and completely ignored me for over 10 minutesnas they're bsin at the drive through windows.. Terrible serives, expected from a low quality store such as dunkin donuts.
Atmosphere: 1
Food: 1
Service: 1
mc mc
lady on the intercom is always having like 5 conversations while taking your order and you gotta keep repeating it. then she gets it wrong. so annoying. just listen to my order. over it.
Atmosphere: 2
Food: 2
Service: 2
Sarah
Drink is never made correctly and the food is terrible! Super stale! I don’t recommend. Only positive is the manager seemed friendly
Atmosphere: 3
Food: 1
Service: 5
mel barbosa
They gave me my drink after I paid cash in the drive-thru. Then asked me to pull up to the front? Weird. When I pull through again, they didn’t give me my change until I asked and proceeded to pull my change out of the tip jar on the window. Didn’t give me my food until I asked.
Service: 1
Brandon Pinon
Made me wait at the driver through for 5 minutes, didn’t take my order, then proceeded to tell me, go back around (with cars in front of us), so “my boss doesn’t yell at me” great service
Ordered ahead, bacon egg and cheese on a plain bagel not toasted, picked up order within 5 minutes and the egg and bacon were already room temp and the bagel was hard, maybe stale. This is a good quality problem and health problem. This needs to be looked into.
Atmosphere: 2
Food: 1
Service: 2
Kevin Darling
Always friendly even when they have new people at the drive in window. Sometimes they wait until they serve each car before they take the next order though.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frosted Doughnuts with Sprinkles, Croissant
Karen Sylvestri
If I could give no stars I would. Every time my daughter placed a mobile order at least 10 minutes or so before we get there and her order is never ready. She ends up having to wait for them to make it which causes her to be late for work almost every time. I thought the purpose of mobile ordering was to have it ready for when you got there. This place needs to get their staff together to make it more efficient.
RITCHIE
Kid-friendliness: Very kid friendly. Every time I go, the lounge section has kids playing on their cellphones and tablets. They also have toys for kids to play with.
Wheelchair accessibility: Wheelchair accessible.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese, Hash Browns
Bianca Clarke
I wish this place would wear name tags because wow. This week alone I’ve decided to treat myself to a coffee or matcha, and every time I come through the drive thru the same woman with her terrible attitude is there. She doesn’t greet you at the mic, she just says “what do you want?”. This morning I went to pick up my mobile order via drive thru and I told her AT THE MIC that I was picking up an order & gave her my name. When it was my turn at the window, she just looked at me and said “can I help you?”. I told her I was picking up a mobile order and she told me “next time, tell me at the front.” , I said “I did.” . mind you , this is the same woman who told me to come to the window. she then just shoved my order in my face and closed the window.
Firstly, please get rid of that stupid recording that plays when you drive up to order. The thing says “good morning what would you like to order” and as soon as you start speaking another voice comes over annoyed saying“hold on!”. Maybe change it to “ welcome etc, somebody will be with you shortly” or just get rid of it. Secondly, this is the only Dunkin’ Donuts that cannot make a hot cappuccino properly. Not sure if you are trying to save a buck on grounds, or if you are reusing grounds but it’s so weak it’s undrinkable.
Atmosphere: 1
Food: 2
Service: 1
The manager, Myrelis, met me with attitude right from the start. I showed her my order on the Uber Eats app and she refused to make it. Completely unacceptable customer service. That’s not how you treat customers.. let alone a veteran just trying to get a coffee.
If you want fast, friendly service, go to the Dunkin’ in Haskell just up the road. It’s usually teenagers running it, but they’re always polite, quick, and get my orders right!!
November 27th, 2025 -Thursday
Excellent Shakin’ Espresso, and the service was moderately enjoyable. Especially since being a gig driver I need my caffeine to stay alerted on the road, and happy thanksgiving to ya’ll ☮️🕊️⛪️🛐✝️📿🖤💙
P.s. I’d been to one Dunkin Donuts where they haven’t properly prep their coffee, and some of the coffee beans will spill into the cup as they prepare it -you can see the beans at the bottom of the cup. It’s frustrating. How does one not know how to measure 📏 a cup of coffee. It shows very little acknowledgement and discourtesy on the company on how well they handle their employees.
P.s.s That is why I love this specific location they actually know how to brew their coffee. Thank you.
God blessed 🙏🏼
Fast service
Atmosphere: 5
Food: 5
Service: 5
Service is terrible. Waited 5 minutes for someone to finally ring me up through the drive through. Asked for 25 munchkins, got 15. Shame that this is the only Dunkin around.
Atmosphere: 2
Food: 3
Service: 1
Zero stars if it was possible!! There were 5 people working at the counter, and completely ignored me for over 10 minutesnas they're bsin at the drive through windows.. Terrible serives, expected from a low quality store such as dunkin donuts.
Atmosphere: 1
Food: 1
Service: 1
lady on the intercom is always having like 5 conversations while taking your order and you gotta keep repeating it. then she gets it wrong. so annoying. just listen to my order. over it.
Atmosphere: 2
Food: 2
Service: 2
Drink is never made correctly and the food is terrible! Super stale! I don’t recommend. Only positive is the manager seemed friendly
Atmosphere: 3
Food: 1
Service: 5
They gave me my drink after I paid cash in the drive-thru. Then asked me to pull up to the front? Weird. When I pull through again, they didn’t give me my change until I asked and proceeded to pull my change out of the tip jar on the window. Didn’t give me my food until I asked.
Service: 1
Made me wait at the driver through for 5 minutes, didn’t take my order, then proceeded to tell me, go back around (with cars in front of us), so “my boss doesn’t yell at me” great service
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Ordered ahead, bacon egg and cheese on a plain bagel not toasted, picked up order within 5 minutes and the egg and bacon were already room temp and the bagel was hard, maybe stale. This is a good quality problem and health problem. This needs to be looked into.
Atmosphere: 2
Food: 1
Service: 2
Always friendly even when they have new people at the drive in window. Sometimes they wait until they serve each car before they take the next order though.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frosted Doughnuts with Sprinkles, Croissant
If I could give no stars I would. Every time my daughter placed a mobile order at least 10 minutes or so before we get there and her order is never ready. She ends up having to wait for them to make it which causes her to be late for work almost every time. I thought the purpose of mobile ordering was to have it ready for when you got there. This place needs to get their staff together to make it more efficient.
Kid-friendliness: Very kid friendly. Every time I go, the lounge section has kids playing on their cellphones and tablets. They also have toys for kids to play with.
Wheelchair accessibility: Wheelchair accessible.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese, Hash Browns
I wish this place would wear name tags because wow. This week alone I’ve decided to treat myself to a coffee or matcha, and every time I come through the drive thru the same woman with her terrible attitude is there. She doesn’t greet you at the mic, she just says “what do you want?”. This morning I went to pick up my mobile order via drive thru and I told her AT THE MIC that I was picking up an order & gave her my name. When it was my turn at the window, she just looked at me and said “can I help you?”. I told her I was picking up a mobile order and she told me “next time, tell me at the front.” , I said “I did.” . mind you , this is the same woman who told me to come to the window. she then just shoved my order in my face and closed the window.
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