Pretzels near Riverdale, NJ

“We were searching for a bike for our daughter, most places are completely sold out due to Covid. We went to the Riverdale NJ location, as the website said that they had 6 bikes in inventory- so we thought it was worth the trip! We ran into a store associate- MARY! She was absolutely AMAZING! Went above and beyond- contacted us when the bike we were looking for came in, and then even was able to location a few more items that I needed for my parents. She was an absolute pleasure and WOW! Talk about customer service! I cannot even explain the sheer pleasure it was to deal with her and hope amazingly helpful she was. Trying to give her a shout out any place I can- next is an email to corporate.“

“Today I hosted an event "Operation Cheer Up the Old Folks' where Wayne moms decorated their cars to drive by an assisted living center, where three residents have been unable to see anyone because of Covid-19 The Pretzel Factory helped me by individually wrapping 55 pretzels to ensure their safety so I could give them a treat- I buy for my parents and their friends many times- and the staff is always eager to help. Without their generosity and supplying the wrappers for me at no additional charge I was able to spread alot of cheer“

“i've had two different experiences at this place so i guess the service just varies? the first time they made us pay for the food at one counter and drink at the other, which was very strange. and moreover, the dude presumably in charge seemed quite impatient with us, as if we should have known about their weird system. perhaps this was due to the long line. but the second time i had no issues and paid for everything together. there was also a very nice woman that gave me samples of scrumptious little cinnamon pretzel bits, which i greatly appreciated. overall, the food is very nice and i would revisit.“