Pretzel baconator is awesome, but always Check your order before leaving the drive thru!!
Food: 4
Service: 3
Eduardo Albinagorta
On February 27th. A 13-year-old boy waited for an order for 36 minutes and in the end they came out saying that he had burned himself, the people who serve don't care, they talk to each other, they don't greet, they have a way of serving reluctantly, they practically throw you out of the place. A manager came and started defending his employees that they are doing their job wrong. . These types of people who serve, I don't know where they have been hired. On top of that, when I complained to them, they told me what the problem was. Stupidity has no name. You want to know what happened, check your cameras. The owner or his lights. But I will tell all my neighbors and friends in Roselle not to go to that establishment that years ago was clean and now it smells horrible and on top of that they don't even serve you. Thank you for your attention, 36 minutes per sandwich and they came out saying there isn't any. A lack of respect for all of us who live in Roselle NJ FOR MORE THAN 25 years.. the place is falling apart and on top of that no one cleans it..
Atmosphere: 1
Food: 1
Service: 1
Jones M
Always missing items when you drive off. No sour cream with a potato. No fries with a meal. Stop saying everything is in the bag when you're blindly passing it fof without checking it. AND THE DIET COKE NEVER TASTES LIKE DIET COKE, maybe they dont clean the machines or they're mixing it with seltzer, either away avoid at all costs.
Service: 1
Desiree Randolph
After going through the drive thru. I was asked to wait for the staff to bring the food out to me. It was not fast food, and my order was not correct.
Atmosphere: 3
Food: 3
Service: 1
Amado Sierra
This wendys is great! I eaten in other webdys and the staff are not happy there. Service is slow and not a good experience. At this wendys I would come even if it's out of my way! Grat location ,staff and food always
Atmosphere: 5
Food: 5
Service: 5
kadeja allen
JUST DONT VISIT THIS LOCATION...FIND ANOTHER WENDYS !Not enough time to explain all the complaints on 2 different visits!From the food to the Horrible CUSTOMER SERVICE..FIND ANOTHER WENDY'S
Eazi Cash Flow
Customer service not good every 3 visits I went its a different issue.
Atmosphere: 1
Food: 3
Service: 1
Shahida Garner
Everytime I go inside I'm standing there for more than 5 minutes and no one says anything. I was there today January 18, 2024 and after 5 minutes no one came to take my order. I said is anyone gonna take my order and no one said anything so I walked out. I WILL NEVER EAT FROM THIS WENDY'S AGAIN!! CUSTOMER SERVICE SUCKS!!! I order from this location all the time not anymore!!!
They cool but would be much better with less attitude especially at the drive through they don’t even let finish your order. That’s why they always get it wrong.
Geno Bangz
Went there at 2:40 the lights were already shut off and they said they were closed. But they have a sign on window says open everyday at 3AM and it also says this online
Jen Domenech
this Has to be the most rude, unprofessional and disgusting Wendy’s. Burger was undercooked. And my daughters kids meal came with a milk that was opened and used. beyond disgusting. I am going to contact corporate. This is not the first time. Better off, driving a little farther and looking for another one.
Atmosphere: 1
Food: 1
Service: 1
Greek Salad
French fries tasted horrible. Maybe change the cooking oil?
Food: 1
Service: 5
Eric Haye
Burger was undercooked and in some areas raw. Went at 2am. No rush or line. No excuse for this mess.
Excellent
Atmosphere: 5
Food: 5
Service: 5
Terrible food
Pretzel baconator is awesome, but always Check your order before leaving the drive thru!!
Food: 4
Service: 3
On February 27th. A 13-year-old boy waited for an order for 36 minutes and in the end they came out saying that he had burned himself, the people who serve don't care, they talk to each other, they don't greet, they have a way of serving reluctantly, they practically throw you out of the place. A manager came and started defending his employees that they are doing their job wrong. . These types of people who serve, I don't know where they have been hired. On top of that, when I complained to them, they told me what the problem was. Stupidity has no name. You want to know what happened, check your cameras. The owner or his lights. But I will tell all my neighbors and friends in Roselle not to go to that establishment that years ago was clean and now it smells horrible and on top of that they don't even serve you. Thank you for your attention, 36 minutes per sandwich and they came out saying there isn't any. A lack of respect for all of us who live in Roselle NJ FOR MORE THAN 25 years.. the place is falling apart and on top of that no one cleans it..
Atmosphere: 1
Food: 1
Service: 1
Always missing items when you drive off. No sour cream with a potato. No fries with a meal. Stop saying everything is in the bag when you're blindly passing it fof without checking it. AND THE DIET COKE NEVER TASTES LIKE DIET COKE, maybe they dont clean the machines or they're mixing it with seltzer, either away avoid at all costs.
Service: 1
After going through the drive thru. I was asked to wait for the staff to bring the food out to me. It was not fast food, and my order was not correct.
Atmosphere: 3
Food: 3
Service: 1
This wendys is great! I eaten in other webdys and the staff are not happy there. Service is slow and not a good experience. At this wendys I would come even if it's out of my way! Grat location ,staff and food always
Atmosphere: 5
Food: 5
Service: 5
JUST DONT VISIT THIS LOCATION...FIND ANOTHER WENDYS !Not enough time to explain all the complaints on 2 different visits!From the food to the Horrible CUSTOMER SERVICE..FIND ANOTHER WENDY'S
Customer service not good every 3 visits I went its a different issue.
Atmosphere: 1
Food: 3
Service: 1
Everytime I go inside I'm standing there for more than 5 minutes and no one says anything. I was there today January 18, 2024 and after 5 minutes no one came to take my order. I said is anyone gonna take my order and no one said anything so I walked out. I WILL NEVER EAT FROM THIS WENDY'S AGAIN!! CUSTOMER SERVICE SUCKS!!! I order from this location all the time not anymore!!!
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
They cool but would be much better with less attitude especially at the drive through they don’t even let finish your order. That’s why they always get it wrong.
Went there at 2:40 the lights were already shut off and they said they were closed. But they have a sign on window says open everyday at 3AM and it also says this online
this Has to be the most rude, unprofessional and disgusting Wendy’s. Burger was undercooked. And my daughters kids meal came with a milk that was opened and used. beyond disgusting. I am going to contact corporate. This is not the first time. Better off, driving a little farther and looking for another one.
Atmosphere: 1
Food: 1
Service: 1
French fries tasted horrible. Maybe change the cooking oil?
Food: 1
Service: 5
Burger was undercooked and in some areas raw. Went at 2am. No rush or line. No excuse for this mess.
Atmosphere: 1
Food: 1
Service: 1