Philly Pretzel Factory
$ • Pretzels, Hot Dogs, Bakery
Hours:
1845 Hooper Ave, Toms River
(732) 255-5555
About Philly Pretzel Factory
Customers' Favorites
Large Rivet Party Tray
Pretzels
Philly Pretzel Factory Reviews
Ratings
Menu
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Hours
| Monday | 10AM - 6PM |
| Tuesday | 10AM - 6PM |
| Wednesday | 10AM - 6PM |
| Thursday | 10AM - 6PM |
| Friday | 10AM - 6PM |
| Saturday | 10AM - 7PM |
| Sunday | 10AM - 5PM |
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Philly Pretzel Factory is a cozy and clean restaurant with a warm atmosphere. The customer service is a mixed bag, with some staff members being exceptional and others being rude and unhelpful. The pretzels are delicious and warm, but the quality can vary depending on the employee serving them. Some customers have reported receiving cold pretzels, while others have had issues with staff not knowing about promotions or being unwilling to provide hot pretzels. However, the restaurant has also shown a willingness to make things right, with one customer receiving a bag of hot, fresh pretzels from a manager after complaining about the cold pretzel they received. Overall, Philly Pretzel Factory has the potential to be a great dining experience, but requires improved customer service training.