“When I see the negative reviews about service at this location, I'm wondering if people are viewing the wrong store. Every single employee with which I have had a pleasure to have had any interaction should be the template for any current or new Starbucks employees in training. From Michelle, the manager, to Nick, Julie, Jake, Megs, Liz, Hailey, and the other employees whose names escape me right now, take exceptional pride of ownership in every single aspect of there job. Even first thing in the morning, when the drive-through is backed up due solely to volume, I've never had to wait for more than 10 seconds at the counter for someone to either take my order or tell me that they would be with me in just a moment. It runs like a well oiled machine and their teamwork is practically as fluid as a hockey team. Several baristas remember and recite my drink order before I even start to speak.. I'm welcomed (often by name) when I walk in and they very often bring my coffee or sandwich to my table when time permits. I've always considered it very unfortunate that not enough people share their positive experiences at any venue. Poor reviews are often related to small and honest mistakes or demanding and selfish patrons. That's probably why I'm being so effusive in my praise. The interior is spacious, comfortable, clean and welcoming and the crew kicks ass.... Nuff said“
“When I see the negative reviews about service at this location, I'm wondering if people are viewing the wrong store.
Every single employee with which I have had a pleasure to have had any interaction should be the template for any current or new Starbucks employees in training. From Michelle, the manager, to Nick, Julie, Jake, Megs, Liz, Hailey, and the other employees whose names escape me right now, take exceptional pride of ownership in every single aspect of there job.
Even first thing in the morning, when the drive-through is backed up due solely to volume, I've never had to wait for more than 10 seconds at the counter for someone to either take my order or tell me that they would be with me in just a moment. It runs like a well oiled machine and their teamwork is practically as fluid as a hockey team.
Several baristas remember and recite my drink order before I even start to speak.. I'm welcomed (often by name) when I walk in and they very often bring my coffee or sandwich to my table when time permits.
I've always considered it very unfortunate that not enough people share their positive experiences at any venue. Poor reviews are often related to small and honest mistakes or demanding and selfish patrons. That's probably why I'm being so effusive in my praise.
The interior is spacious, comfortable, clean and welcoming and the crew kicks ass....
Nuff said“