“Jimmy provided the best service we’ve ever had at a Subway! He was so kind to everyone that came in and his fellow employee. He cracked jokes and made pleasant conversation while making our sandwiches efficiently. He was working hard between customers by cleaning up the tables or organizing the chips. You can tell this man works hard and that people come in just to have an experience with him! He deserves a BIG raise!! Thanks Jimmy!“
“Always have positive experience in this branch. Sandwich artist Arcadia never fails to deliver excellent customer service. Always greets us with a smile from coming in and out from the store. Makes high quality, filling, worth every penny subs. Will definitely go back over and over. Great job!“
“The Tea really sucks. I mean get anything else. Seriously. Subway Tea here is like bathing in lukewarm water because you have too. You need to be clean, but damn if only it were a little bit better. And so you just sit there thinking about how it could be better making a worse experience. Well the Tea is just enough to barely taste, and it's exactly the right temperature to make it like drinking water water with a hint of leaf. That all being said, the sandwich was really awesome, actually the best sandwich I've had at any Subway, and Tyler went out of his way to make the experience easier altogether. I am in a wheelchair, so he gave me curbside delivery. Very good service. Especially considering the weather was pouring down earlier, and the wind was still up.“
“Jonathan was amazing, I come to this subway very frequently I work right next to it so I’m always getting a sub on my lunch break and Jonathan is usually there 99% of the time he’s friendly respectful and has great work ethic he genuinely enjoys to work there and serve me my food amazing food service and just amazing everything the other staff on Jonathan’s shift are also amazing every time some one’s working with him they always work just as great as he does very pleased to eat here no matter what!!!!“
“Shalay is the best!! She’s always so nice and she makes the best sandwiches!! She picks out the best looking tomatoes and cucumbers they are always perfectly sliced and my sandwich is so beautiful! Tastes better than it looks! I love coming here just because of her!!“
“This was one of the best subways I’ve been to When I went in to eat today. I was greeted by with great customer service. The manager was there working alone, I didn’t get her name but she was very polite. She did an amazing job by her. Her kindness was absolutely the best and of course the food was delicious……“
“This subway proves to be amazing every time I come. The service is fast and friendly. Adam one of the workers even went and cleaned the bathroom while I was in the restaurant. I like supporting this location. It’s very clean and I’ll mention it again fast service! Thank you all for being great!“
“I had gone in on 8/31/20 and I was very pleased with the service the gentleman provided not just me but all of his customers. The girl was kinda standing there a little and the white boy had to help but. We had a great visit. Will be back!!!“
“These guys in here are just outstanding. I know they probably don't remember me. But, I've been having a really hard time. Been up days, crying alot. Seeing someone dying is hard. And they don't know what I'm seeing everyday. But the other day, I walked away without my coffee. And yesterday. They kindly took care of me. When your going through something huge, sometime it's the little things that mean the most. Thank you boys🫂“
“Best Subway sandwich ever!!I didn’t get the lady’s name, but she started my sandwich perfectly. Years ago, I, like everyone else worked at Subway & she asked all the questions at once, ending with toasted or untoasted.Len was diligent, attentive, and friendly. I had half of my sandwich be pepper jack and the other American; they asked if I wanted to upgrade for extra cheese… I said no, but I appreciate the offer. He also asked if I wanted it wrapped separately; labeled.. wasn’t necessary for me but felt worth praising. I also love spinach and he, without judgement, gave me as much as my heart desired.They both were pleasant and while it was a short visit we had moments of laughter.As a business owner— I love positive reviews and as an employee I love receiving praise for a job well done.Thank you Thank you both!“
“I had a great experience thanks to Joseph! He was friendly, professional, and provided outstanding customer service from start to finish. He made sure my order was exactly how I wanted it and had a positive attitude the entire time. It's clear he cares about his customers and takes pride in his work. Great service like his is the reason I'll be coming back. Thanks, Joseph!“
“The guy working at this subway at around 730pm did an amazing job! He was working alone and still perfected all 3 orders. Does anyone realize he could walk and we all would've been left hungry, waiting on a loved one in the hospital. Lovelace is rough. The front desk staff sucks. We are incredibly grateful for his work.“
“I used to come to this location a lot, but it fell off a while ago. I came back today out of curiosity, and it's turned around for the better! I spoke to the new manager, Anna, and I was assured the staff is working to make the store as good as it can be. I will definitely be returning!“
“Love the sandwiches and this is the first time at this location great staff clean location and not to busy we got served right away and sandwich was perfect thank you for all the hard work and effort you put into the food and customer service.“
“The customer service was amazing, but the temperature of the restaurant was WAY too hot, it is completely against health codes for the owners to neglect the repairs of air-conditioning. Customers and employees are sweating just being in the building. It was just as hot if not hotter inside the building than outside and it was high nineties as of the posting of this review.“
“I came in last week and big difference here the heavy set women was a little mean but she got my food made correctly. My subway was toasted nicely and my cheese was melted perfectly. I travele a lot and subway is my go to fast cheep and easy to eat on the road.“
“This is by far the best subway I’ve been too. I would definitely be coming back. I also have a corporate event coming up. I would definitely want this subway to cater that event. I will be in contact soon with the manager, Sam, who is very professional with her guest and her stuff. She has a very lovely smile very professional. Good job Subway in hiring Sam and making her the manager of the Ozuna location“
“I frequent subway’s a lot and this one honestly surprised me. Gabriel gave me and my friend by far the best service I have ever had at a subway before. He asked us if we’d like to sample different sauces to see if we’d like it on our sandwich or not. Overall was extremely friendly, hard working and simply is good at what he does. Goes without saying he needs a raise“
“I'm not sure what the difference was, but my sandwich was perfectly made. The ratios of all the ingredients was perfect. The oil and vinegar wasn't just sprayed everywhere, it was not messy in the slightest. The amount of mayo was perfect. The best experience I've ever had at a Subway.“
“This may seem dramatic but this last visit at this subway made me a sandwich so good I started liking subway again.
Subway tends to be the absolute last option on my list when my family goes out to eat. Other subways in Albuquerque just do not meet the mark consistently. But it was extremely good (as good as a chain sub restaurant can be anyway!) and props for the young guy working with the goatee. My friends cross section of cut sandwhich looks like it should be at a garden party“
“i usually don’t go to this subway since it’s not close but it was around the area and the customer service was pretty good in my opinion the workers would break the silence be very talkative which was nice after a bad day and they where pretty quick on my sandwich i think i might keep coming to this subway instead“
“We literally just left 10:37pm 9/11/26 native dude not being racist but i didnt get his name he was cool and did everything correct played some nice bangers for music made me dance appreciate him
Def coming back listen to his bangers again - just very soft spoken i hope he didnt think i was ignoring him - but im 13 weeks pregnant he cooked my sandwich longer made sure meat was sizzling and allergic to guac so he made sure to put a small amount like asked - i wish i couldve given man a tip - have a good night sir may both sides of your pillow be cold and bed sink you in for comfort“
“At first it was a little offsetting when entering. Due to it being a small location you could see the need to be patient. The menus changed and that's awesome. The workers need a minute to trust your visits, reasonably so. It's ABQ. The food is always amazing and they lighten up once you've been there a few times. It's a great spot to eat in if you like the tables or booths. Always clean and great vibes.“
“Best customer service,everyone I have encountered working there have been very friendly.A good attitude is contagious and we could definitely use more positivity in these times.The food is always fresh,and the place is kept very clean.My favorite Subway in town“
“Lunch time…Tried my card here a few times it wouldn’t go thru. The same two weeks ago…nothing. I call my bank twice, everything is good they said. Had a Lotaburger & Dion’s last week in here-and it worked there. Subways machine must be old!“
“ANGELO, was up front alone, taking orders while making sandwiches & cashing people out. He had a decent amount of orders put in and he still made sure I was acknowledged and taken care of. His customer service was A-1 & I will definitely be back. Thank You Angelo for a great service and my delicious meal. I truly appreciate your attention to detail.“
“Joseph and Emi are kicking butt! We walked inside and the place was spotless. They were slow and they were pulling some of the equipment out and cleaning behind. Super impressed!
We walked inside and we were greeted right away. They were friendly and calm when they took our order. My dad comes off a little grouchy and they handled him well haha. Ingredients were fresh and the quality is high.
Thank you guys!“
“Got a 6 subway club on multigrain bread it was the best sub I have had in quite some time it was made so good wished I had order a foot long sub most of the time anywhere you go its just ok today it was top notch I got everything exactly like I like it was most excellent Jesse made it perfectly thanks subway for a great lunch“
“I just received AMAZING customer service by a young man named Cody at Subway #14839-0! I had to leave this review immediately because I don’t experience such great customer service like this often. The rest of the staff was also good but he was amazing!“