Took 30 minutes just to start my order definitely not coming back
L
After 10 min of no answer we just left.
Atmosphere: 1
Food: 1
Service: 1
Tania Mondragon
Fast friendly
Atmosphere: 2
Food: 3
Service: 5
Maximillian Ulibarri
Your customer service was excellent. Hopefully everyone that goes to that SONIC will say your name Thank you JANELL you made my visit seeing my friends in Bernalillo, NM so much more fun. They need sonic emojis lol!
Kat. A.E.
This place just does not get better it has been terrible for the last 5 years. Food is always missing something customer service rude. Don’t bother coming here just go to Whataburger they are at least nicer.
Atmosphere: 1
Food: 1
Service: 1
David Franklin
Ordered our food as meals with Large Chocolate covered Strawberry shakes and Large Chilli Cheese Tots. The shakes wasn't what they're supposed to be. The Chile cheese tots were a medium size not a larg like what we ordered. The employee's was to damn busy goofing off with their friends in the stall next to us. Plus the lids on our shakes popped off making a mess in my Chevy Avalanche. I'm very tempted to send them the cleaning bill for the mess. Plus we had to ask for spoons for our shakes. We're never visiting another Sonic again.To add to the review our Shakes had Peanut Butter in them.
Atmosphere: 1
Food: 1
Service: 1
Jennifer Linn
Seriously terrible Sonic! Ordered two burgers, waited 20 minutes and they came out literally ice cold. We sent them back and the new burgers came back the same. Pretty sure they just sent us our same burgers back. We ate them because we are hungry on a long road trip (and because we paid $30) but we will never stop at this location again. Someone else on these reviews said it’s been bad for 10 years. Really Sonic? This location is damaging your brand cred!
Atmosphere: 1
Food: 1
Service: 1
rose benally
Love the drinks here and the milkshakes, but the service was terrible.. they charged us with 4 drinks when we clearly said 3 drinks.. they kept telling us to repeat, and they kept giving us a dirty look just because we told them that we ordered 3 instead of 4.. they are rude.. but only one lady who helped us mostly.
Food: 3
Service: 1
Ray Perez
Great place for your double burger
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tots
Kim Glander
I waited for 20 minutes in a stall that said red button activated. Nobody ever came on to take my order after pressing several times. I then moved to another location at which time they said they would be right with me. 15 minutes later and three times again pushing the button they finally took my order. The order came out quickly but was completely wrong not one single thing I ordered was right other than the unsweetened tea. When I told them this order was wrong they seemed irritated with ME. I realize they are short staffed but this is ridiculous
Recommended dishes: Honey BBQ Boneless Wings, Chili Cheese Coney, Mozzarella Sticks, Tots, Double Cheeseburger, Chicken Strip, Strawberry, Dr Pepper, Cheeseburger
Mindi Sargent
1.99 double cheese burgers. Good deal. Drive thru was closed but still wasn't too long if a wait.
natalie lopez
If I could give this place 0 stars I would! Bought a chili cheese dog tonight, got home and there is mold on my bread! How disgusting. I called and complained and they said if I want a refund I have to drive 20 minutes back to sonic with the chili cheese dog in hand….
lene Cast
Ordered all American and was given a mustard mess.
Atmosphere: 2
Food: 2
Service: 1
Thaddeus Vasquez
I always get a strawberry milkshake and a banana milkshake.The best!
Took 30 minutes just to start my order definitely not coming back
After 10 min of no answer we just left.
Atmosphere: 1
Food: 1
Service: 1
Fast friendly
Atmosphere: 2
Food: 3
Service: 5
Your customer service was excellent. Hopefully everyone that goes to that SONIC will say your name Thank you JANELL you made my visit seeing my friends in Bernalillo, NM so much more fun. They need sonic emojis lol!
This place just does not get better it has been terrible for the last 5 years. Food is always missing something customer service rude. Don’t bother coming here just go to Whataburger they are at least nicer.
Atmosphere: 1
Food: 1
Service: 1
Ordered our food as meals with Large Chocolate covered Strawberry shakes and Large Chilli Cheese Tots. The shakes wasn't what they're supposed to be. The Chile cheese tots were a medium size not a larg like what we ordered. The employee's was to damn busy goofing off with their friends in the stall next to us. Plus the lids on our shakes popped off making a mess in my Chevy Avalanche. I'm very tempted to send them the cleaning bill for the mess. Plus we had to ask for spoons for our shakes. We're never visiting another Sonic again.To add to the review our Shakes had Peanut Butter in them.
Atmosphere: 1
Food: 1
Service: 1
Seriously terrible Sonic! Ordered two burgers, waited 20 minutes and they came out literally ice cold. We sent them back and the new burgers came back the same. Pretty sure they just sent us our same burgers back. We ate them because we are hungry on a long road trip (and because we paid $30) but we will never stop at this location again. Someone else on these reviews said it’s been bad for 10 years. Really Sonic? This location is damaging your brand cred!
Atmosphere: 1
Food: 1
Service: 1
Love the drinks here and the milkshakes, but the service was terrible.. they charged us with 4 drinks when we clearly said 3 drinks.. they kept telling us to repeat, and they kept giving us a dirty look just because we told them that we ordered 3 instead of 4.. they are rude.. but only one lady who helped us mostly.
Food: 3
Service: 1
Great place for your double burger
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tots
I waited for 20 minutes in a stall that said red button activated. Nobody ever came on to take my order after pressing several times. I then moved to another location at which time they said they would be right with me. 15 minutes later and three times again pushing the button they finally took my order. The order came out quickly but was completely wrong not one single thing I ordered was right other than the unsweetened tea. When I told them this order was wrong they seemed irritated with ME. I realize they are short staffed but this is ridiculous
Restaurantji Recommends
Service was slow... food was cold.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Honey BBQ Boneless Wings, Chili Cheese Coney, Mozzarella Sticks, Tots, Double Cheeseburger, Chicken Strip, Strawberry, Dr Pepper, Cheeseburger
1.99 double cheese burgers. Good deal. Drive thru was closed but still wasn't too long if a wait.
If I could give this place 0 stars I would! Bought a chili cheese dog tonight, got home and there is mold on my bread! How disgusting. I called and complained and they said if I want a refund I have to drive 20 minutes back to sonic with the chili cheese dog in hand….
Ordered all American and was given a mustard mess.
Atmosphere: 2
Food: 2
Service: 1
I always get a strawberry milkshake and a banana milkshake.The best!
Atmosphere: 5
Food: 5
Service: 5