I couldn't be understood over the drive up intercom. The employee got frustrated and growled at me, through the intercom. After finally getting my order given, it was wrong, I was given no napkins, no receipt and the food was disgusting. This sonic in Carlsbad on Canal St. is the absolute worst.
Atmosphere: 1
Food: 1
Service: 1
Angel Garcia
It's a meme on how bad this place is. Go anywhere else
Emily
I ordered an unsweetened ice tea. They intentionally filled my cup with half unsweetened and sweet tea. Be careful if you can't have sugar!
Food: 1
Service: 1
Uriah Macias
This place has really gone downhill. Yes, I give them that they are young, but that also falls on management. They need more training. And I don't know why they got rid of the stalls there's only like 5 stalls that they use, and they need to be updated.
Atmosphere: 1
Food: 3
Service: 1
Jeremiah Henson
Go anywhere else. Nothing like ordering online to sit at a stall for 30 minutes to give up and que into the drive through for a cold bag of slop and melted cleaning agent flavored shake. This location sucks.
Food: 1
Nick Ditmore
Took me 45 minutes to get my food then forgot my wrap needs better service
Stella Funk Butler
I love the pickle slush. I am so happy they are serving it again!!!
Atmosphere: 4
Food: 5
Service: 5
Timothy Busby
Waited 5 min to answer button while 2 or 3 workers were just sitting at a table. Only 2 or 3 other customers there
JD J.
The food sucked ball’s and the folks making the drinks must not know how to read an order. Asked for easy ice…they were filled to the top with ice. Go somewhere else this Sonic sucks ball’s…
Atmosphere: 3
Food: 1
Service: 3
B Foster
Food was fine for fast food, fast it is not. Make sure to hit the drive thru, if you park at the drive in sections they will ignore you to try to push the drive thru. 2 separate times a sat for well over 20 min. Before they asked to take my order.
We were passing through and stopped for something quick. The app was not working at that location, so we ordered drive through. They got our order wrong and the food was disgusting! I ordered a chicken sandwich and the chicken was over cooked, dry and chewy, as if it was sitting out for a while. Overall presentation on the food was horrible. Definitely NOT worth the $60 we spent on our meal. Will not be stopping there again.
Atmosphere: 1
Food: 1
Service: 1
Casey Stark
The whole sonic vibe is gone I was in line for 57 min before I just left
Atmosphere: 1
Food: 1
Service: 1
Houston Warren
This is the worst sonic in America no dine in spots and the service always horrible don't go
Atmosphere: 1
Food: 1
Service: 1
Gracie Marie Bojorquez
If I could give ZERO STARS, I would. Sonic doesn’t even deserve the one star I’m being forced to give. A couple of months ago, I placed an online order that took forever and was eventually CANCELLED with no explanation. I gave them another chance today, hoping maybe it was just a one-time thing… BIG MISTAKE.
I ordered food for myself and my coworkers through DoorDash. I tracked the order and saw it was marked ready for pickup — my dasher was literally at the store WAITING. TELL ME WHY they made my driver wait 40 MINUTES just to tell them THE ORDER WASN’T EVEN READY???
I tried to be understanding — maybe they were busy — but no, it got worse. THIRTY MINUTES LATER, my dasher messaged me saying the machines were messed up or something like that. THEN SONIC CANCELLED MY ORDER!!! So basically… you took my money, didn’t give me my food, made everyone wait over an HOUR, and now I won’t even get a full refund for 5–7 business days??? Make it make sense.
If Sonic can’t properly handle online or delivery orders, then they should NOT be on DoorDash or ANY food delivery app. Period. It’s incredibly unprofessional and misleading.
Sonic needs to fix their equipment, update their system, or just shut the whole thing down until they can actually manage orders. This is absolutely ridiculous and disappointing. I was just hungry :(
Atmosphere: 1
Food: 1
Service: 1
Jerry Niles
The drive thru took 25 minutes, Staff failed to include straws and napkins, one food order failed to be as ordered.
I couldn't be understood over the drive up intercom. The employee got frustrated and growled at me, through the intercom. After finally getting my order given, it was wrong, I was given no napkins, no receipt and the food was disgusting. This sonic in Carlsbad on Canal St. is the absolute worst.
Atmosphere: 1
Food: 1
Service: 1
It's a meme on how bad this place is. Go anywhere else
I ordered an unsweetened ice tea. They intentionally filled my cup with half unsweetened and sweet tea. Be careful if you can't have sugar!
Food: 1
Service: 1
This place has really gone downhill. Yes, I give them that they are young, but that also falls on management. They need more training. And I don't know why they got rid of the stalls there's only like 5 stalls that they use, and they need to be updated.
Atmosphere: 1
Food: 3
Service: 1
Go anywhere else. Nothing like ordering online to sit at a stall for 30 minutes to give up and que into the drive through for a cold bag of slop and melted cleaning agent flavored shake. This location sucks.
Food: 1
Took me 45 minutes to get my food then forgot my wrap needs better service
I love the pickle slush. I am so happy they are serving it again!!!
Atmosphere: 4
Food: 5
Service: 5
Waited 5 min to answer button while 2 or 3 workers were just sitting at a table. Only 2 or 3 other customers there
The food sucked ball’s and the folks making the drinks must not know how to read an order. Asked for easy ice…they were filled to the top with ice. Go somewhere else this Sonic sucks ball’s…
Atmosphere: 3
Food: 1
Service: 3
Food was fine for fast food, fast it is not. Make sure to hit the drive thru, if you park at the drive in sections they will ignore you to try to push the drive thru. 2 separate times a sat for well over 20 min. Before they asked to take my order.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
We were passing through and stopped for something quick. The app was not working at that location, so we ordered drive through. They got our order wrong and the food was disgusting! I ordered a chicken sandwich and the chicken was over cooked, dry and chewy, as if it was sitting out for a while. Overall presentation on the food was horrible. Definitely NOT worth the $60 we spent on our meal. Will not be stopping there again.
Atmosphere: 1
Food: 1
Service: 1
The whole sonic vibe is gone I was in line for 57 min before I just left
Atmosphere: 1
Food: 1
Service: 1
This is the worst sonic in America no dine in spots and the service always horrible don't go
Atmosphere: 1
Food: 1
Service: 1
If I could give ZERO STARS, I would. Sonic doesn’t even deserve the one star I’m being forced to give. A couple of months ago, I placed an online order that took forever and was eventually CANCELLED with no explanation. I gave them another chance today, hoping maybe it was just a one-time thing… BIG MISTAKE.
I ordered food for myself and my coworkers through DoorDash. I tracked the order and saw it was marked ready for pickup — my dasher was literally at the store WAITING. TELL ME WHY they made my driver wait 40 MINUTES just to tell them THE ORDER WASN’T EVEN READY???
I tried to be understanding — maybe they were busy — but no, it got worse. THIRTY MINUTES LATER, my dasher messaged me saying the machines were messed up or something like that. THEN SONIC CANCELLED MY ORDER!!! So basically… you took my money, didn’t give me my food, made everyone wait over an HOUR, and now I won’t even get a full refund for 5–7 business days??? Make it make sense.
If Sonic can’t properly handle online or delivery orders, then they should NOT be on DoorDash or ANY food delivery app. Period. It’s incredibly unprofessional and misleading.
Sonic needs to fix their equipment, update their system, or just shut the whole thing down until they can actually manage orders. This is absolutely ridiculous and disappointing. I was just hungry :(
Atmosphere: 1
Food: 1
Service: 1
The drive thru took 25 minutes, Staff failed to include straws and napkins, one food order failed to be as ordered.
Atmosphere: 3
Food: 4
Service: 3
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