Subway in Carlsbad

“At 7:30pm tonight I had placed a DoorDash order. The order was absolutely wrong and essentially ruined from sandwich ordered being mixed around and messed up. Dealt with the issue on DoorDash. Then headed to the store in person at about 8-15/8:20ish.

Two young boys upfront were extremely helpful and very polite and professional, I just calmly told them about the small mix up and issue(it’s fast food, it gets busy. I definitely understand that). The two boys immediately looked over my ordered and immediately started trying to find out who made it and also quickly remade our order with the absolute best customer service experience I had ever experienced! Very polite and professional staff. They had found out the 3rd young boy in the back had messed up the order. I assume he was closing for the night. No big deal at all, our food is excellent and I 10/10 will be back again“

“I've been going to this subway for a while now & tonight has been the best experience I've ever had there.
Staff was great, the teamwork between those 3 was on point, & the food was fresh & fully stocked. Lovely.“

“This place was actually a lot better than expected. I would agree that the service was a bit slow but everything was pretty fresh and the workers seemed to have a positive attitude. It is mostly slow because it is a bunch of kids working there so honestly people should give them a break. Food was good and we took it back happily.“