One star is the lowest i can give. Employees are awful rude people. The menu is vague and over priced even for Pizza. Eat else where unless you like being treated rude with employees in your face.
Jaye Kaylyn Garcia
Dont order an hour from closing. I had a remade pizza. Could taste everything that I didn't want.
Food: 2
Service: 4
Emery Livingston
Absolutely the worst place to have a birthday party. Management was rude and staff were rude. Start our party late because we had to wait on previous party and we were Rushed to finish ours in 2 hours. Only allow a minimum of 30 guest.
Atmosphere: 1
Food: 1
Service: 1
Etta Smith
Took one hour for our food and they messed up our order
Atmosphere: 4
Food: 3
Service: 2
fidel guzman jr
Food was good but over priced and the communication was eh , they tried . Alot of the games dont work either
Atmosphere: 2
Food: 5
Service: 4
Nicole Haskie
I love the atmosphere, games, big space, and setup. The food was a little burnt, and the service could use some pep. Overall, ok.
Atmosphere: 5
Food: 3
Service: 3
Darwin Becenti
Great friendly staff and if an order was messed up, they fixed it with no hesitations. Pizza and wings are good and kids sure love the game room there!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Super Pepperoni and the Works Deep Pan and Large Bread Sticks with Large Side of Wings
Kim Davis
I'm not sure why this location has been disappointing, the east side location is more inviting and the food tastes better. Ordered a large pizza, it looked like a medium, the crust was very hard and over cooked. The crust was hard enough to scrape the top of my mouth. One of the employees had a bad attitude towards my daughter cashing in her 250+ prize tickets. Lady employees were rude and they looked like they didn't want to help customers. I saw one gentleman working and checking on guests, he was the only employee to clean as well. Management needs to address their employees' poor customer service and food.
Atmosphere: 2
Food: 1
Service: 2
Vanessa Ashley
Ordered a large pan pizza and what came out to our table was a medium thin crust pizza and the manager claiming that it was a large pizza and she “didn’t know who made the dough to make it seem small?” Like ok. She didn’t want to make it right so just asked for a refund and left. Used to like eating there but now I don’t think so. Awful management.
Atmosphere: 2
Food: 1
Service: 1
Joey Ray
We ordered and one of our pizzas had to get remade. We didn’t get our salad we had to go ask for it. Wings got cold and our first pizza got cold waiting for the remake of our second pizza. Other than that the interior was clean and our cashier was very friendly..
This time was not great at all. Waited too long and to make it worse they forgot our wings. We were already done eating by the time they brought out the wings. Northside Big Cheese.
Atmosphere: 4
Food: 5
Service: 2
Mariah Slim
I love coming here. I live 2 hours away. It's definitely worth the drive.
Kid-friendliness: My nephew likes the games.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Super Pepperoni and the Works Deep Pan and Large Bread Sticks with Large Side of Wings
Roy C Patterson
Traveling through Gallup, NM and saw the sign. Haven’t had Big Cheese Pizza in decades. Decided to stop. Absolutely scrumptious pizza! Just like we remembered it. Just as importantly, McKayla was an exceptional host and the restaurant was spotless. Watched McKayla clean the games and the windows, too. Highly recommend this restaurant for anyone who loves pizza and games. Of course, they offer other menu items, as well.
Atmosphere: 5
Food: 5
Service: 5
M J
Great pizza, great service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Super Pepperoni and the Works Deep Pan and Large Bread Sticks with Large Side of Wings
One star is the lowest i can give. Employees are awful rude people. The menu is vague and over priced even for Pizza. Eat else where unless you like being treated rude with employees in your face.
Dont order an hour from closing. I had a remade pizza. Could taste everything that I didn't want.
Food: 2
Service: 4
Absolutely the worst place to have a birthday party. Management was rude and staff were rude. Start our party late because we had to wait on previous party and we were Rushed to finish ours in 2 hours. Only allow a minimum of 30 guest.
Atmosphere: 1
Food: 1
Service: 1
Took one hour for our food and they messed up our order
Atmosphere: 4
Food: 3
Service: 2
Food was good but over priced and the communication was eh , they tried . Alot of the games dont work either
Atmosphere: 2
Food: 5
Service: 4
I love the atmosphere, games, big space, and setup. The food was a little burnt, and the service could use some pep. Overall, ok.
Atmosphere: 5
Food: 3
Service: 3
Great friendly staff and if an order was messed up, they fixed it with no hesitations. Pizza and wings are good and kids sure love the game room there!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Super Pepperoni and the Works Deep Pan and Large Bread Sticks with Large Side of Wings
I'm not sure why this location has been disappointing, the east side location is more inviting and the food tastes better. Ordered a large pizza, it looked like a medium, the crust was very hard and over cooked. The crust was hard enough to scrape the top of my mouth. One of the employees had a bad attitude towards my daughter cashing in her 250+ prize tickets. Lady employees were rude and they looked like they didn't want to help customers. I saw one gentleman working and checking on guests, he was the only employee to clean as well. Management needs to address their employees' poor customer service and food.
Atmosphere: 2
Food: 1
Service: 2
Ordered a large pan pizza and what came out to our table was a medium thin crust pizza and the manager claiming that it was a large pizza and she “didn’t know who made the dough to make it seem small?” Like ok. She didn’t want to make it right so just asked for a refund and left. Used to like eating there but now I don’t think so. Awful management.
Atmosphere: 2
Food: 1
Service: 1
We ordered and one of our pizzas had to get remade. We didn’t get our salad we had to go ask for it. Wings got cold and our first pizza got cold waiting for the remake of our second pizza. Other than that the interior was clean and our cashier was very friendly..
Atmosphere: 5
Food: 3
Service: 4
Restaurantji Recommends
This time was not great at all. Waited too long and to make it worse they forgot our wings. We were already done eating by the time they brought out the wings. Northside Big Cheese.
Atmosphere: 4
Food: 5
Service: 2
I love coming here. I live 2 hours away. It's definitely worth the drive.
Kid-friendliness: My nephew likes the games.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Super Pepperoni and the Works Deep Pan and Large Bread Sticks with Large Side of Wings
Traveling through Gallup, NM and saw the sign. Haven’t had Big Cheese Pizza in decades. Decided to stop. Absolutely scrumptious pizza! Just like we remembered it. Just as importantly, McKayla was an exceptional host and the restaurant was spotless. Watched McKayla clean the games and the windows, too. Highly recommend this restaurant for anyone who loves pizza and games. Of course, they offer other menu items, as well.
Atmosphere: 5
Food: 5
Service: 5
Great pizza, great service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Super Pepperoni and the Works Deep Pan and Large Bread Sticks with Large Side of Wings
Was DELISH....6-THUMBS UP.
Atmosphere: 5
Food: 5
Service: 5
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