Horrific service and we couldn't even get food. There was a large 24 combo order I guess a few people before us and they chose to ignore the people who had already ordered food and those of us waiting in line. People ahead of us kept leaving, and others were asking for refunds for having to wait so long for their food. There was no acknowledgement to anyone that there was a large order and they would be with us soon, we were all ignored until someone came asking for a refund, then they chose to let us all know there was a $400 order, so basically they weren't going to be taking anyone else's order. Wanted to try it because we saw it all over passing through and it looked good while we were inside. Service 100% needs to be worked on because I have no idea what you call what we experienced.
Atmosphere: 2
Service: 1
Carolyn S
This location is great
Atmosphere: 5
Food: 5
Service: 5
Michel Brown
What's not to like: hamburger with Hatch green chilies. We stop traveling through on our summer trip.
Atmosphere: 4
Food: 4
Service: 4
Kenneth Ison
Amazing, clean, great food, great service
Atmosphere: 5
Food: 5
Service: 5
Al Ferniza.
Alot of homeless people walking around
Atmosphere: 3
Food: 4
Service: 4
Nicole Tom
Update 8/14/25 came here to have dinner and I was ordered I was told that they have no lettuce for our burgers. I asked if we could get a small discount since there will be no lettuce in my burgers.
Service: 2
Jose Lopez
This is may best place for breakfast the burritos are very good .
Atmosphere: 5
Food: 5
Service: 5
Adam Boal
This is a cool location and all of our food was excellent!!!
Always a joy to stop here. Employees are helpful and friendly
Atmosphere: 5
Food: 5
Service: 5
David P Ortega
Amazing Green Chile Cheeseburger. Lota Burger is a New Mexico treasure. Staff is always helpful and nice. They care about their local customers.
Atmosphere: 5
Food: 5
Service: 5
Saraphina Slim
Good burgers 🍔 😋
Atmosphere: 5
Food: 5
Service: 5
Henderson's Adventures
One of the guys was mopping and kept mopping by my sons foot. It was gross! Staff was not helpful and not friendly at all. We did not get what we ordered and we waited a long time to get our food. I told the lady at the counter and she argued with me so I gave up. The food we did get was just okay. The burger was super salty and the chili cheese fries were too spicy and not great. We won't return
Late night green chili burger fix!! Yum
Atmosphere: 5
Food: 5
Service: 5
Horrific service and we couldn't even get food. There was a large 24 combo order I guess a few people before us and they chose to ignore the people who had already ordered food and those of us waiting in line. People ahead of us kept leaving, and others were asking for refunds for having to wait so long for their food. There was no acknowledgement to anyone that there was a large order and they would be with us soon, we were all ignored until someone came asking for a refund, then they chose to let us all know there was a $400 order, so basically they weren't going to be taking anyone else's order. Wanted to try it because we saw it all over passing through and it looked good while we were inside. Service 100% needs to be worked on because I have no idea what you call what we experienced.
Atmosphere: 2
Service: 1
This location is great
Atmosphere: 5
Food: 5
Service: 5
What's not to like: hamburger with Hatch green chilies. We stop traveling through on our summer trip.
Atmosphere: 4
Food: 4
Service: 4
Amazing, clean, great food, great service
Atmosphere: 5
Food: 5
Service: 5
Alot of homeless people walking around
Atmosphere: 3
Food: 4
Service: 4
Update 8/14/25 came here to have dinner and I was ordered I was told that they have no lettuce for our burgers. I asked if we could get a small discount since there will be no lettuce in my burgers.
Service: 2
This is may best place for breakfast the burritos are very good .
Atmosphere: 5
Food: 5
Service: 5
This is a cool location and all of our food was excellent!!!
Atmosphere: 5
Food: 5
Service: 5
Great breakfast now I want to try there burgers
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Good team workers
Atmosphere: 5
Food: 5
Service: 5
Always a joy to stop here. Employees are helpful and friendly
Atmosphere: 5
Food: 5
Service: 5
Amazing Green Chile Cheeseburger. Lota Burger is a New Mexico treasure.
Staff is always helpful and nice. They care about their local customers.
Atmosphere: 5
Food: 5
Service: 5
Good burgers 🍔 😋
Atmosphere: 5
Food: 5
Service: 5
One of the guys was mopping and kept mopping by my sons foot. It was gross! Staff was not helpful and not friendly at all. We did not get what we ordered and we waited a long time to get our food. I told the lady at the counter and she argued with me so I gave up. The food we did get was just okay. The burger was super salty and the chili cheese fries were too spicy and not great. We won't return
Atmosphere: 1
Food: 1
Service: 1
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