Cracker Barrel Old Country Store

After being a 20 year customer of CB I found the only CB I will not return to. Waited 15 minutes for a waitress to bring water.Poor service, 25 minute wait time for food in addition to initial wait time. Order received was incorrect. Meatloaf was dry, dumplings were dry. Atmosphere was crowded but not enough kitchen staff or inadequately trained server. Pass on this CB

Atmosphere: 1

Food: 3

Service: 1

If the place had fast food prices it would be kind of what i expect, but for the money i expected better food, had no real flavor to it! Everything was kinda undercooked. Service wasn't great, nobody seemed to be happy serving us except the cashier taking our money
Also be aware of extra charges for things they don't tell you about while ordering!

Atmosphere: 2

Food: 1

Service: 2

Great service this time. Good food, a little loud.

Atmosphere: 3

Food: 3

Service: 5

It was over 15 minutes until our drink order was taken. Service overall was extremely slow. And then another 30-40 minutes until we had our food (the restaurant wasn’t too busy). That may have been forgotten but then the food arrived and was fairly inedible. Eggs overdone, pancakes overdone, sausage so hard it couldn’t be cut with a fork, and fried okra that tasted like it had been cooked yesterday. Then there was no syrup brought with the order, no salad dressing with the salad, and a number of other missteps. We’ve never had such a bad experience at a Cracker Barrel but cannot recommend this one.

Atmosphere: 4

Food: 1

Service: 1

The Campfire Chicken and the Beef were amazing!!

Atmosphere: 5

Food: 5

Service: 5

Friendly service

Atmosphere: 5

Food: 5

Service: 5

Have you tried the hashbrown casserole? You should!!

Trying out dumplings 😋

Atmosphere: 4

Food: 4

Service: 4

What can I say! The service was EXCELLENT! DARY, did an amazing job, he was courteous, attentive & polite. Not often you get great service like that. Thank you, Dary. I will be coming back. The food was excellent as well.

Atmosphere: 5

Food: 5

Service: 5

DO NOT ORDER TAKE OUT FROM HERE. The staff was frazzled with dinner hour going on, and even admitted they were irritated when our order came through. They forgot multiple items of food, no syrup for the pancakes, the piece of bacon I received with my meal was basically scraps. Not enough silverware was included, no straws for the drinks. Most importantly, no care or desire to do it the right way the first time. Thankfully we aren’t from here so we won’t be back, but the best thing that we received were there strawberry lemonade. Might be a different story dining in

Atmosphere: 1

Food: 1

Service: 1

This was the CB in Gallup, NM. Eggs were burnt, pancakes were not done, but the worst was the spoiled ham. The waitress was awesome though.

Atmosphere: 4

Food: 1

Service: 5

Best place to have some good old-fashioned breakfast!

Atmosphere: 3

Food: 5

Service: 4

Always a nice place to stop

Atmosphere: 5

Food: 5

Service: 5

Waitress brought our check shortly after our food was served and then we never saw her again. Not only would we have ordered dessert, but we really needed our water refilled.

Atmosphere: 5

Food: 4

Service: 2

Service here is going downhill so fast. Some servers are fantastic but leadership and hostess crew are becoming full of themselves. Honestly hate eating at this Gallup Cracker Barrel but it's my sister's favorite spot. Not a fan anymore, because it's the same vibe in other states/cities.

Atmosphere: 1

Food: 3

Service: 1