My wife recently purchased some Calvin Klein Euphoria for Women or so she thought. The Sam’s employee got the product out of the case and put it in one of those small bags. My wife assumed that she had been given the correct product. She received Calvin Klein Euphoria for MEN. Sam’s has a policy that when perfume/cologne leaves the store, it cannot be returned. Make sure you double check because their employee making a mistake still leaves you to deal with the problem with no recourse. NOT HAPPY WITH BUYING A PRODUCT THAT WAS NOT REQUESTED BUT PAYING THE COST FOR THEIR SCREW UP.
Laura Velez Scagno
I am always pleased when I shop at Sam's Club. I enjoy their Facebook posts acknowledging their employees. Today, Alex, the young man working the chicken rotisserie, was a delight! He is friendly, professional and hilarious. You should feature him on a commercial. Thanks Alex for brightening my day!🌞
Anna Juarez-Cardenas
Wasn't thrilled about self-checkout but this morning has made me decide that is beats the alternative. Clearly a certain cashier is grossly overpaid even if she only earns minimum wage. Tried phoning the manager while in the parking lot but the recording says "press 9 for an associate" and it just rings and rings. I hope Las Cruces gets a Costco soon so I can go there. I understand that selections are limited, that store policy requires that they periodically move everything around so we have to hunt for what we want and you can't find any employees to show you where something is but there's absolutely no service. This was not the first time with the cashier from hell but, last time, I had explained the"right" way to do something and, today, she remembered nothing. If I hadn't just spent$100 last week renewing my premium membership, I would never go back. I may not renew next year.
CHRISTOPHER LOPEZ (Lopezc320)
The café always has great food for a good price. Pizza is delicious.
Catalina Allande
Lately after a good work out, my daughter and I stop by at least twice a week for fresh delicious sushi.
Alma Rodriguez
rsta todo a muy buen precio y encuentras de todo se los recomiendo
C L (Lopezc320)
The café always has great food for a good price. Pizza is delicious.
Alex Rodriguez
Unfortunately this place has taken a turn for the worse. The front end is always a mess especially the restaurant area always dirty and never stocked. Customer service is the worse I’ve ever seen it. Associates are always rude. Use to be a nice place to shop. Getting out of the store is a nightmare we usually have to wait in a line that goes about 10-12 people long.
Christopher Lopez
The café always has great food for a good price. Pizza is delicious.
Elvia N. Velasquez
Went to do my purchase. Nice flow no waiting line .
Sam's pharmacy has new manager and several new techs. It's apparent that this long time Sam's customer, that they are challenge with lack of experience. Both technical and customer service. From my experience it appears they have downsized on staffing. And the staff they hired appear less knowledgeable than the staff that used to be. Like all of America, they got us by the... And we have to just work through their shortcomings. It's all about the money, cutbacks.I hope this is shared or picked up by Sam's club through Facebook or any other social media. They need to see this.
Marie Cortes
Poor ethics of upper management
Marisela Silva
because Sam's Club is good store they have savings you can do a lot and savings on cleaning supplies on fresh they get good quality food. good place to shopping groceries too
Gabby Montoya
You can find almost all u need at a great prize. Verry clean, people are nicetoo. If hungry, food is great.
My wife recently purchased some Calvin Klein Euphoria for Women or so she thought. The Sam’s employee got the product out of the case and put it in one of those small bags. My wife assumed that she had been given the correct product. She received Calvin Klein Euphoria for MEN. Sam’s has a policy that when perfume/cologne leaves the store, it cannot be returned. Make sure you double check because their employee making a mistake still leaves you to deal with the problem with no recourse. NOT HAPPY WITH BUYING A PRODUCT THAT WAS NOT REQUESTED BUT PAYING THE COST FOR THEIR SCREW UP.
I am always pleased when I shop at Sam's Club. I enjoy their Facebook posts acknowledging their employees. Today, Alex, the young man working the chicken rotisserie, was a delight! He is friendly, professional and hilarious. You should feature him on a commercial. Thanks Alex for brightening my day!🌞
Wasn't thrilled about self-checkout but this morning has made me decide that is beats the alternative. Clearly a certain cashier is grossly overpaid even if she only earns minimum wage. Tried phoning the manager while in the parking lot but the recording says "press 9 for an associate" and it just rings and rings. I hope Las Cruces gets a Costco soon so I can go there. I understand that selections are limited, that store policy requires that they periodically move everything around so we have to hunt for what we want and you can't find any employees to show you where something is but there's absolutely no service. This was not the first time with the cashier from hell but, last time, I had explained the"right" way to do something and, today, she remembered nothing. If I hadn't just spent$100 last week renewing my premium membership, I would never go back. I may not renew next year.
The café always has great food for a good price. Pizza is delicious.
Lately after a good work out, my daughter and I stop by at least twice a week for fresh delicious sushi.
rsta todo a muy buen precio y encuentras de todo se los recomiendo
The café always has great food for a good price. Pizza is delicious.
Unfortunately this place has taken a turn for the worse. The front end is always a mess especially the restaurant area always dirty and never stocked. Customer service is the worse I’ve ever seen it. Associates are always rude. Use to be a nice place to shop. Getting out of the store is a nightmare we usually have to wait in a line that goes about 10-12 people long.
The café always has great food for a good price. Pizza is delicious.
Went to do my purchase. Nice flow no waiting line .
Restaurantji Recommends
Management Terrible!
Sam's pharmacy has new manager and several new techs. It's apparent that this long time Sam's customer, that they are challenge with lack of experience. Both technical and customer service. From my experience it appears they have downsized on staffing. And the staff they hired appear less knowledgeable than the staff that used to be. Like all of America, they got us by the... And we have to just work through their shortcomings. It's all about the money, cutbacks.I hope this is shared or picked up by Sam's club through Facebook or any other social media. They need to see this.
Poor ethics of upper management
because Sam's Club is good store they have savings you can do a lot and savings on cleaning supplies on fresh they get good quality food. good place to shopping groceries too
You can find almost all u need at a great prize. Verry clean, people are nicetoo. If hungry, food is great.
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