McDonald's

5020 Promenade Blvd, Santa Fe
(505) 471-3735

Recent Reviews

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Hleumas H

Get the app. Use the app. Great deals!

Atmosphere: 4

Food: 4

Service: 5

Misty Dixon

The food was horrible the chicken was cold and so were my fries

Food: 1

Service: 3

Bobby Gonzales

Mc-messed up my order and gave me two sets of cold fries instead of my quarter pounder. Don't know if the staff is pissed off at life or the management isn't trying, but this is pretty bad for an off day. 16 bucks isn't worth two sets of fries and a mcflurry.

Atmosphere: 1

Food: 1

Service: 1

T J

So when customers are looking at you, try not to laugh at them. Secondly when a customer is walking towards you you don't turn away. Need to retrain employees on proper behavior. They act like middle school children then remind them that them working at McDonald's as adults is probably a result of their low maturity level. Do better. Plus your bathroom has 💩 everywhere. Ewww 🤢

Atmosphere: 1

Food: 4

Service: 1

Joshua Romero

Not open 24hrs

Cori Andrew

Not 24 hours!!!

Atmosphere: 1

Food: 1

Service: 1

Ernie Apodaca

Lots of undocumented workers here, and the language barrier is a big issue. The service is awful, don’t be surprised if you pay for your food and never get it. If you go inside to ask what’s going on, be ready to deal with rudeness and incompetence everywhere.

Atmosphere: 1

Food: 1

Service: 1

DuhBunny

I really need to start frequenting another location. The majority of the time I come here the service is either slow, the order is wrong, or both. The store is always clean, so I'll give them that.

Atmosphere: 3

Food: 2

Service: 1

David Thom

They can’t seem to get an order right to save their lives. I think they generally don’t like white people. Got very sick from this last meal, I will not be returning.

Atmosphere: 3

Food: 1

Service: 1

Dennis Thomas

This place is a joke idk who does their hiring but these people are complete morons. I was in the drive through why you have 2 lanes if your just going to take people from 1? Had 3 cars in the right lane go I had to REV my engine to get helped then no one at the windows knows which order I had literally told the guy at the second window I had 2 hot and spicy mcchickens low and behold I get a bag with medium fries only. Retrain your people or get better management worthless will not be returning to this location

Atmosphere: 1

Food: 1

Service: 1

GISELLE

ON GOD THEY LIT. they always open and do their job not like allsups they always closed never getting chimis at dis time but mcdonald is clutched whoever working rn @ 10:30 u da goat and i appreciate it gang

Atmosphere: 5

Food: 5

Service: 5

Ram Jaime

I always use the app and every meal that I ordered the food was cold, specially the fries, soggy, undercooked and stealthy sometimes. Now they don't add ketchup or napkins,I have to make sure I ask because McDonalds does not have the courtesy and the politeness to offer it, the attitude of many of the employees is unreliable and unprofessional!! Believe me, I worked at a MacDonalds back in the Nineties and the work ethic was respectful and always with charisma, at least that was what I always transmitted at all times. You guys need training on all the aspects of every position, from the management to the regular position.
Good luck to all of you guys,since this such of problems are happening in every restaurant or eatery now a days.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Hamburger

Angel Rodriguez

Fastest McD's in town; I hadn't placed my order yet when it was already ready for pick up...

Atmosphere: 5

Food: 5

Service: 5

Jamie Bensen

This McDonald's location will over charge you. A quarter pound patty Ala cart at any other McDonald's in the area is $2. I ordered 2 here and were charged $14. They refused to correct the issue, and didn't seem to comprehend what we were telling them.

Atmosphere: 1

Food: 4

Service: 1

Jamie Leigh

This McDonald's location will over charge you. A quarter pound patty Ala cart at any other McDonald's in the area is $2. I ordered 2 here and were charged $14. They refused to correct the issue, and didn't seem to comprehend what we were telling them.

Atmosphere: 1

Food: 4

Service: 1

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