This used to be my go to Starbucks for years as it was better than the Lacewood location. The past 6 months or so I’ve stopped going and ordering. I usually got a double shot, which is now replaced by the shaken espresso or I get a refresher. Every time I’ve ordered lately the drinks are made wrong or I receive a completely different drink than I ordered. Every time. The food quality has also gone downhill. I was a daily customer and I can’t bother going now with the lack of consistency and the constant raises in price it’s not worth it.
Atmosphere: 1
Food: 1
Service: 1
Haylee Hartlin
I go to a lot of starbucks locations in the area and this place is the only one that continuously has bad service. i’m sure there are great employees, i just have yet to encounter one. they will present me with drinks i have ordered a bunch of times, and if there is an error they will straight up argue with me. today for example, i ask for a tall drink w/ extra ice in a grande cup (because i don’t like my drink watered down after 5 minutes, not for extra liquid) and he argued with me when there was not extra ice and i asked for more. its frozen water… i have never had an issue getting the cup filled with ice, unless it is this location. i dont think this is unreasonable, i shouldn’t be given an explanation as to WHY i didn’t get extra ice when im paying $8 and water is free. it’s giving consceded. not every customer is looking to cheat the system, i just don’t want a watered down drink
Atmosphere: 2
Food: 5
Service: 1
Meghan LeBlanc
I had the pleasure of meeting Catherine today in your drive-through, and what an absolute gem she is! She was friendly, engaging, knowledgeable—and even shared a few laughs with me. Her adorable smile and genuine, client-centric approach brought such a warm touch to an otherwise gloomy day. You've got a rock star on your team with this lady! Thanks again for the pink drink, Catherine!
Atmosphere: 5
Food: 5
Service: 5
Mina Jackson
Every time I come here the workers are always kind. Great service and great drinks.
Atmosphere: 5
Food: 5
Service: 5
R G
Great customer service
Atmosphere: 5
Food: 5
Service: 5
Helping4 Dates
It wasn’t good exp with chai tea latte this time last 3 times was good with women her name was liv, now i realize i should have appreciate by give good review coz taste is everything Thanks to her, kindly train your new employee
My team and I were craving Starbucks coffee this morning and we wanted to know what products were available. We called and spoke to Samara who was patient and professional. The drinks were good too!
Service: 5
Chris Henebury
It's Starbucks. Exactly what you would expect.
Atmosphere: 4
Food: 4
Service: 4
Shaun Savoury
Food was ok but expensive.
Atmosphere: 3
Food: 3
Service: 3
Jason R (JR)
They were busy and very short staffed; however the two ladies working we're going strong and kept a great attitude. Great customer service, great product, nice clean looking building and restaurant.
Atmosphere: 5
Food: 5
Service: 5
scott
Updated pics Oct 19, 24 Blonde espresso Lattes were great! Pumpkin loaf was great too! Great location! Always a good experience! Friendly, relaxed staff! Very clean and bright.
I didn’t know that tall size changed to short,
Great place and such friendly staff!
Atmosphere: 5
Food: 5
Service: 5
This used to be my go to Starbucks for years as it was better than the Lacewood location. The past 6 months or so I’ve stopped going and ordering. I usually got a double shot, which is now replaced by the shaken espresso or I get a refresher. Every time I’ve ordered lately the drinks are made wrong or I receive a completely different drink than I ordered. Every time. The food quality has also gone downhill. I was a daily customer and I can’t bother going now with the lack of consistency and the constant raises in price it’s not worth it.
Atmosphere: 1
Food: 1
Service: 1
I go to a lot of starbucks locations in the area and this place is the only one that continuously has bad service. i’m sure there are great employees, i just have yet to encounter one. they will present me with drinks i have ordered a bunch of times, and if there is an error they will straight up argue with me. today for example, i ask for a tall drink w/ extra ice in a grande cup (because i don’t like my drink watered down after 5 minutes, not for extra liquid) and he argued with me when there was not extra ice and i asked for more. its frozen water… i have never had an issue getting the cup filled with ice, unless it is this location. i dont think this is unreasonable, i shouldn’t be given an explanation as to WHY i didn’t get extra ice when im paying $8 and water is free. it’s giving consceded. not every customer is looking to cheat the system, i just don’t want a watered down drink
Atmosphere: 2
Food: 5
Service: 1
I had the pleasure of meeting Catherine today in your drive-through, and what an absolute gem she is! She was friendly, engaging, knowledgeable—and even shared a few laughs with me. Her adorable smile and genuine, client-centric approach brought such a warm touch to an otherwise gloomy day. You've got a rock star on your team with this lady! Thanks again for the pink drink, Catherine!
Atmosphere: 5
Food: 5
Service: 5
Every time I come here the workers are always kind. Great service and great drinks.
Atmosphere: 5
Food: 5
Service: 5
Great customer service
Atmosphere: 5
Food: 5
Service: 5
It wasn’t good exp with chai tea latte this time last 3 times was good with women her name was liv, now i realize i should have appreciate by give good review coz taste is everything
Thanks to her, kindly train your new employee
Atmosphere: 4
Food: 2
Service: 3
It's Starbucks. Exactly what you would expect.
Atmosphere: 4
Food: 4
Service: 4
Olivia is super friendly and kind to others.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
My team and I were craving Starbucks coffee this morning and we wanted to know what products were available. We called and spoke to Samara who was patient and professional. The drinks were good too!
Service: 5
It's Starbucks. Exactly what you would expect.
Atmosphere: 4
Food: 4
Service: 4
Food was ok but expensive.
Atmosphere: 3
Food: 3
Service: 3
They were busy and very short staffed; however the two ladies working we're going strong and kept a great attitude. Great customer service, great product, nice clean looking building and restaurant.
Atmosphere: 5
Food: 5
Service: 5
Updated pics Oct 19, 24
Blonde espresso Lattes were great!
Pumpkin loaf was great too!
Great location! Always a good experience! Friendly, relaxed staff! Very clean and bright.
Atmosphere: 5
Food: 5
Service: 5
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