Service is excellent. Staff is very friendly and they truly care about their customers. My order is always correct and delicious. It is warm and comfy which is why I love this Tim Hortons and the warm east coast hospitality
Atmosphere: 5
Food: 5
Service: 5
James Sobey
Didn't get anything. Waited at the front counter for a few minutes called out "Hello" a couple times. There was a woman working drive thru, I had heard her say her supervisor was in the bathroom, because there was an issue the drive thru customer had. I'm pretty sure the supervisor or whoever was actually outside smoking.
Atmosphere: 1
Food: 1
Service: 1
Mamta Suman
I recently visited this Tim Hortons and had a disappointing experience. Unfortunately, the order I received was not what I had asked for. When I brought it to the staff's attention, the response was indifferent, and no effort was made to correct the mistake promptly. It was frustrating as I expected better service, especially since accuracy is key when it comes to orders.
I hope they can improve the attention to detail and customer service in the future. Until then, I’m not sure I’d be eager to return.
Atmosphere: 3
Food: 2
Service: 1
ARCHIT Kumar
The supervisor nomika is awesome she treats everyone great
Atmosphere: 5
Food: 5
Service: 5
Jordan Taylor's Version
Was told they weren't giving out water, 3 minutes after they gave water to another customer. Discrimination at its finest. Don't recommend going here.
Atmosphere: 1
Food: 2
Service: 1
Verna Macquarrie
Asked for muffin and a donut....Received 2 donuts ....exactly why we started going to AW..Happy people there
Atmosphere: 1
Food: 1
Service: 1
Riley White
Got a Sweet Thai chilli wrap and it felt like a goop wrap. It was just clumped rice and barely any sauce with minimal protein. Now I'm hearing about a pizza? Tim's Hortons has been falling from grace it seems like there's a new item every week that gets scrapped.
Atmosphere: 3
Food: 3
Service: 4
Dav K
On Dec.24, 2023, I purchased a dozen donuts. 6 of them where the new Boston cream dream donuts. The 6 donuts had no cream in the donut, just a squirt on the outside.So disappointed.
ftsioh
It’s a hit and miss with this location ??♂️ Depending who is working the front counter, the coffee urns are empty and staff have to walk to the drive-thru window to fill a cup (busy weekday mornings). The dining room needs a good deep clean, and anything broken (picture hangers) needs to be replaced.Also - Change the poster from 2015….its 2023 now!!
Atmosphere: 1
Food: 3
Service: 2
Andrea W
Been months since I've even been in tims because of the last time and honestly it hasn't gotten much better. While I actually got everything I ordered it was thrown together. Wrap made a huge mess, didn't even bother to cut the sausage in the wrap, just wrapped it into a sqaure instead. Tim bits were perfect
Hello. This was personnally my first trip to this Tim's, although I know several people that have gone there and not had great results. We ordered 3 drinks and a breakfast meal. While in the drive thru, I read the receipt and realized my drink , that was not marked, was made with cream and not milk like I had asked for. We asked to have it corrected, and with no appology they did. Not a huge deal, but during all the time it took to do this, they still hadn't given us our breakfast and in all the confusion of checking our drinks and swapping them out, when they gave back the remade coffee they sent us on our way. Partly our fault for not remembering. We get down the road and remember, go back and my husband goes in to tell them the situation. After a little wait he was given a cold bag of food with no apology again. No words at all actually. Just a smile that felt rather disrespectful when accompanied by no appology. When finally able to have our drinks, we discovered another one was made incorrectly. Mistakes happen, especially when working in a team setting and that's understandable. Appologies sometimes need to be given even when you are not the one responsible for the actual issue. In my opinion and the opinions of the others involved, I believe this store is seriously lacking in customer service and has been for sometime. Won't be coming back.
Service is excellent. Staff is very friendly and they truly care about their customers. My order is always correct and delicious. It is warm and comfy which is why I love this Tim Hortons and the warm east coast hospitality
Atmosphere: 5
Food: 5
Service: 5
Didn't get anything. Waited at the front counter for a few minutes called out "Hello" a couple times. There was a woman working drive thru, I had heard her say her supervisor was in the bathroom, because there was an issue the drive thru customer had. I'm pretty sure the supervisor or whoever was actually outside smoking.
Atmosphere: 1
Food: 1
Service: 1
I recently visited this Tim Hortons and had a disappointing experience. Unfortunately, the order I received was not what I had asked for. When I brought it to the staff's attention, the response was indifferent, and no effort was made to correct the mistake promptly. It was frustrating as I expected better service, especially since accuracy is key when it comes to orders.
I hope they can improve the attention to detail and customer service in the future. Until then, I’m not sure I’d be eager to return.
Atmosphere: 3
Food: 2
Service: 1
The supervisor nomika is awesome she treats everyone great
Atmosphere: 5
Food: 5
Service: 5
Was told they weren't giving out water, 3 minutes after they gave water to another customer. Discrimination at its finest. Don't recommend going here.
Atmosphere: 1
Food: 2
Service: 1
Asked for muffin and a donut....Received 2 donuts ....exactly why we started going to AW..Happy people there
Atmosphere: 1
Food: 1
Service: 1
Got a Sweet Thai chilli wrap and it felt like a goop wrap. It was just clumped rice and barely any sauce with minimal protein. Now I'm hearing about a pizza? Tim's Hortons has been falling from grace it seems like there's a new item every week that gets scrapped.
Atmosphere: 3
Food: 3
Service: 4
On Dec.24, 2023, I purchased a dozen donuts. 6 of them where the new Boston cream dream donuts. The 6 donuts had no cream in the donut, just a squirt on the outside.So disappointed.
It’s a hit and miss with this location ??♂️ Depending who is working the front counter, the coffee urns are empty and staff have to walk to the drive-thru window to fill a cup (busy weekday mornings). The dining room needs a good deep clean, and anything broken (picture hangers) needs to be replaced.Also - Change the poster from 2015….its 2023 now!!
Atmosphere: 1
Food: 3
Service: 2
Been months since I've even been in tims because of the last time and honestly it hasn't gotten much better. While I actually got everything I ordered it was thrown together. Wrap made a huge mess, didn't even bother to cut the sausage in the wrap, just wrapped it into a sqaure instead. Tim bits were perfect
Atmosphere: 3
Food: 2
Service: 3
Restaurantji Recommends
Hello. This was personnally my first trip to this Tim's, although I know several people that have gone there and not had great results. We ordered 3 drinks and a breakfast meal. While in the drive thru, I read the receipt and realized my drink , that was not marked, was made with cream and not milk like I had asked for. We asked to have it corrected, and with no appology they did. Not a huge deal, but during all the time it took to do this, they still hadn't given us our breakfast and in all the confusion of checking our drinks and swapping them out, when they gave back the remade coffee they sent us on our way. Partly our fault for not remembering. We get down the road and remember, go back and my husband goes in to tell them the situation. After a little wait he was given a cold bag of food with no apology again. No words at all actually. Just a smile that felt rather disrespectful when accompanied by no appology. When finally able to have our drinks, we discovered another one was made incorrectly. Mistakes happen, especially when working in a team setting and that's understandable. Appologies sometimes need to be given even when you are not the one responsible for the actual issue. In my opinion and the opinions of the others involved, I believe this store is seriously lacking in customer service and has been for sometime. Won't be coming back.
always great
Atmosphere: 5
Service: 5
Kid-friendliness: Very nice people
Food: 5
Recommended dishes: Egg and Bacon Bites
Getting slower as I get older.
Atmosphere: 3
Food: 5
Service: 3
Hit and miss for accuracy
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