Starbucks Coffee Company
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Starbucks Reviews
284 ratings
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We waited over 15 minutes in line to be serve But the staff ignored us She called and served the woman behind us who just arrived in line behind She was very rude we were very angry my hubby said he we were here first what about us She still ignored us No say very bad Don’t Recommend this location of Starbuck???
very busy morning. sad about them not having Peppermint but the creme brulee Latte was just as good. The baristas were very nice.
A busy Sunday morning at Fernley Starbucks! Normally I mobile order but that wasn’t an option this morning. I walked in and wow were they busy. Orders were being placed quickly, orders were made quickly. Matt was super friendly, so we’re the rest of the crew but I didn’t catch their names. Great job Starbucks!!! 😊
Hours
| Monday | 4AM - 7PM |
| Tuesday | 4AM - 7PM |
| Wednesday | 4AM - 7PM |
| Thursday | 4AM - 7PM |
| Friday | 4AM - 7PM |
| Saturday | 4AM - 7PM |
| Sunday | 4AM - 7PM |
Starbucks Coffee Company receives mixed reviews, with customers highlighting both exceptional service and ongoing issues. Several reviews praise specific employees for being sweet, polite, and going the extra mile. One barista provided excellent service and an excellent espresso horchata. Another employee, described as amazing and super sweet, is always kind to a customer's children. A staff member named Cody is noted for his personality that always makes people smile, with one customer stating his good customer service can make a big impact on someone's day. Another employee remade a Peppermint Mocha with no oatmilk for a lactose intolerant customer, fixing the mistake with a smile even though it was 10 minutes before close. However, complaints include staff seeming to be in a bad mood, with the exception of the morning crew. The store is also accused of marking popular drinks sold out on the app to avoid mobile order traffic, which customers find unfair. Overall, the restaurant has standout employees but inconsistent service.