Terrible customer service. What a nightmare! I placed an order through their website which took me to the third party app to order through which is ChowNow. Placed my order and pre paid for it. The website notified me when it was ready for pick up. When i went to the restaurant they were closed. Teriyaki Madness couldn’t give any information at all and didn’t even let me try talking to their manager to ask what I should or could do. All I needed was a refund. I have already reported the business for fraud. Chow Now had to cancel the refund request because they tried everyday for a week to get in touch with the restaurant via email and phone to approve the refund request. The Chow Now representative suggested I go to the restaurant to request the refund in person. When I showed up, they had a new sign saying they were temporarily closed due to remodeling.
Atmosphere: 1
Service: 1
Ana De La Roca
FRAUD ALERT!! this place is a fraud, I placed my order to pick up online and they took my money and when I went to pick up my food, the restaurant was closed, it has been 2 weeks and they do not respond at all, the phone number in the website is out of service, and I haven't receive my refund yet. my advice .. don't come here.
Service: 1
Art Imus
This place used to be pretty good a few years ago. We came back because we were craving fish tacos. They were out of fish. Then I ordered Carne Asada tacos with sour cream and Guacamole. They were out of sour cream. So we got shrimp tacos and Carne Asada tacos. The Carne Asada meat was really dry and we also noticed the tacos were smaller than they used to be. They used to give us chips and salsa but not this time. Definitely won't go back. Not worth the drive.
Atmosphere: 1
Food: 2
Service: 2
Joseph Smaling
Love their food. Always find myself craving something from GoGo
Absolutely terrible customer service, lots of attitude when we asked for simple things like more sauce when we asked for a couple more sauce and only brought one out. Overall terrible first customer experience.
Atmosphere: 1
Food: 4
Service: 1
Olivia West
Hi everyone ! I had the major displeasure of coming to this establishment today. And let me tell you why;So we entered the building to find there wasn’t anyone at the cashier. So we waited about 8 mins before we realized that she was cooking in the back. Problem number one is that when I said excuse me, she looked at me with utter annoyance and replied “I am busy” and went back to what she was doing. At this point we realized it was a one man shop, which is absolutely fine. But my issue is that she seen us enter the store and didn’t think to mention “hey guys I’m taking care of another order, I’ll be right with you” or something along those lines. When we finally ordered she was extremely rude and dismissive. I was asking questions about the menu and she was acting like I was asking for the krabby patty recipe. While we were waiting on our $37 meal, she completed another customers meal and walked it out to them. When are meal was complete, she left it on the counter. I then seen her do this THREE more times with different customers. Anyone who was black, she was dismissive and rude too, and anyone white skinned she was super friendly and approachable. A bunch of high schoolers(POC’s)came in as well and I watched this lady walk outside and watch them. Then my date went and thanked her when we were done and she didn’t even ACKNOWLEDGE him. My worst customer service experience ever. Not to mention the food was a huge NOPE. The carne asada fries tasted like it came out of a can. No depth, flavor, or anything. I will say the Al pastor wasn’t terrible. All in all, food was severely underwhelming and shouldn’t even be allowed to be considered Mexican food, the host/cook/cashier was racist and rude, not to mention its right next to a freaking gas station. I promise y’all there are better Mexican restaurants out there with WAY better service.
Atmosphere: 1
Food: 1
Service: 1
Alyssa Jenae
Customer Services was amazing, place is clean but the food lacks flavor. I ordered Carne Asada Fries and the picture attached is what I received. I took about 3 bites before I took this photo. I stopped to take the photo to show you how it lacks in Carne.. there was no meat.. they cut 10 little ant sized pieces and threw them under all of that guac.The fries had ZERO salt, no flavor, no crisp to the fries just a soggy bland excuse of a French fry. The guac also had zero salt/flavor. I spent $11.91 on this "Large" plate of "Carne" Asada Fries..If you're looking for good Hispanic food this is definitely not the place to stop..
Lady had an attitude when I ordered a lot of food I spent 50 dollars on food with no flavor very disappointed the beans tasted spoiled the rice was dry there very unprofessional here don’t come waste ur
Atmosphere: 1
Food: 1
Service: 1
A A
Best fish tacos I've had!
Atmosphere: 3
Food: 5
Service: 5
Joshua Nelson
Ordered nachos. It's $4 more for meat. I had a hard time even finding meat on nachos, it was cut so small of pieces and there was so little. Not a ton of chips either. I felt like I ordered nacho toppings(other than meat), rather than nachos.
Atmosphere: 2
Food: 2
Service: 4
John D
I had a Chorizo and Egg Breakfast Burrito, hold the tots. It was very good.The restaurant is attached to a Minimart/gas station, so the atmosphere wasn't too special, though it was clean. Lots of people stopped in to pick up to go ordersThe server was pleasant and brought my food out to the table.I will eat here again.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Breakfast Burrito, Burrito
Johanna Poirier
Excellent fish tacos. They close at 9 pm and we got there 15 min before closing so we couldn't eat there but the food is still excellent. So glad they are open on weekends again.
NOT OPEN ANYMORE. IT'S AN ASIAN RESTAURANT NOW.
Atmosphere: 1
Food: 1
Service: 1
Terrible customer service. What a nightmare! I placed an order through their website which took me to the third party app to order through which is ChowNow. Placed my order and pre paid for it. The website notified me when it was ready for pick up. When i went to the restaurant they were closed. Teriyaki Madness couldn’t give any information at all and didn’t even let me try talking to their manager to ask what I should or could do. All I needed was a refund. I have already reported the business for fraud. Chow Now had to cancel the refund request because they tried everyday for a week to get in touch with the restaurant via email and phone to approve the refund request. The Chow Now representative suggested I go to the restaurant to request the refund in person. When I showed up, they had a new sign saying they were temporarily closed due to remodeling.
Atmosphere: 1
Service: 1
FRAUD ALERT!! this place is a fraud, I placed my order to pick up online and they took my money and when I went to pick up my food, the restaurant was closed, it has been 2 weeks and they do not respond at all, the phone number in the website is out of service, and I haven't receive my refund yet. my advice .. don't come here.
Service: 1
This place used to be pretty good a few years ago. We came back because we were craving fish tacos. They were out of fish. Then I ordered Carne Asada tacos with sour cream and Guacamole. They were out of sour cream. So we got shrimp tacos and Carne Asada tacos. The Carne Asada meat was really dry and we also noticed the tacos were smaller than they used to be. They used to give us chips and salsa but not this time. Definitely won't go back. Not worth the drive.
Atmosphere: 1
Food: 2
Service: 2
Love their food. Always find myself craving something from GoGo
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: World's Greatest Nachos, Burrito
Honestly..hrd as brick.
Atmosphere: 2
Food: 4
Service: 2
Best. Breakfast. Burrito. Ever.
Atmosphere: 5
Food: 5
Service: 5
Absolutely terrible customer service, lots of attitude when we asked for simple things like more sauce when we asked for a couple more sauce and only brought one out. Overall terrible first customer experience.
Atmosphere: 1
Food: 4
Service: 1
Hi everyone ! I had the major displeasure of coming to this establishment today. And let me tell you why;So we entered the building to find there wasn’t anyone at the cashier. So we waited about 8 mins before we realized that she was cooking in the back. Problem number one is that when I said excuse me, she looked at me with utter annoyance and replied “I am busy” and went back to what she was doing. At this point we realized it was a one man shop, which is absolutely fine. But my issue is that she seen us enter the store and didn’t think to mention “hey guys I’m taking care of another order, I’ll be right with you” or something along those lines. When we finally ordered she was extremely rude and dismissive. I was asking questions about the menu and she was acting like I was asking for the krabby patty recipe. While we were waiting on our $37 meal, she completed another customers meal and walked it out to them. When are meal was complete, she left it on the counter. I then seen her do this THREE more times with different customers. Anyone who was black, she was dismissive and rude too, and anyone white skinned she was super friendly and approachable. A bunch of high schoolers(POC’s)came in as well and I watched this lady walk outside and watch them. Then my date went and thanked her when we were done and she didn’t even ACKNOWLEDGE him. My worst customer service experience ever. Not to mention the food was a huge NOPE. The carne asada fries tasted like it came out of a can. No depth, flavor, or anything. I will say the Al pastor wasn’t terrible. All in all, food was severely underwhelming and shouldn’t even be allowed to be considered Mexican food, the host/cook/cashier was racist and rude, not to mention its right next to a freaking gas station. I promise y’all there are better Mexican restaurants out there with WAY better service.
Atmosphere: 1
Food: 1
Service: 1
Customer Services was amazing, place is clean but the food lacks flavor. I ordered Carne Asada Fries and the picture attached is what I received. I took about 3 bites before I took this photo. I stopped to take the photo to show you how it lacks in Carne.. there was no meat.. they cut 10 little ant sized pieces and threw them under all of that guac.The fries had ZERO salt, no flavor, no crisp to the fries just a soggy bland excuse of a French fry. The guac also had zero salt/flavor. I spent $11.91 on this "Large" plate of "Carne" Asada Fries..If you're looking for good Hispanic food this is definitely not the place to stop..
Food: 3
Service: 5
Restaurantji Recommends
Lady had an attitude when I ordered a lot of food I spent 50 dollars on food with no flavor very disappointed the beans tasted spoiled the rice was dry there very unprofessional here don’t come waste ur
Atmosphere: 1
Food: 1
Service: 1
Best fish tacos I've had!
Atmosphere: 3
Food: 5
Service: 5
Ordered nachos. It's $4 more for meat. I had a hard time even finding meat on nachos, it was cut so small of pieces and there was so little. Not a ton of chips either. I felt like I ordered nacho toppings(other than meat), rather than nachos.
Atmosphere: 2
Food: 2
Service: 4
I had a Chorizo and Egg Breakfast Burrito, hold the tots. It was very good.The restaurant is attached to a Minimart/gas station, so the atmosphere wasn't too special, though it was clean. Lots of people stopped in to pick up to go ordersThe server was pleasant and brought my food out to the table.I will eat here again.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Breakfast Burrito, Burrito
Excellent fish tacos. They close at 9 pm and we got there 15 min before closing so we couldn't eat there but the food is still excellent. So glad they are open on weekends again.
Atmosphere: 3
Food: 5
Service: 5
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