“This was the single greatest customer service experience I've ever had. The Happy deal is a $2 hot/iced coffee from 1-5pm or something like that. I've never been to Dunkin but the clerk at the counter told me about happy hour and she was so helpful every step of the way. She told about all the different flavors and explained a lot of thier food items to me. This is my new spot!!!!!!!!!!!!!!!!!!!!!!!“
“It was a perfect Saturday Summerlin pit stop this morning at 8am for some donuts, a muffin bagel & juice! The donuts are fresh, soft, and perfectly round. We got glazed, devil's food chocolate, blueberry and sprinkled donuts with an "Everything" bagel & cream cheese on the side. Counters and floors were clean, but nothing seemed enticing about the atmosphere to "eat in." There was nobody in line so I walked right up, ordered and got out in 5 minutes! I recommend "to-go" orders but bummed they do NOT sell plain non-glazed donut holes! There were about 6 polite but quiet staff members waiting for those "still asleep due to Vegas late night activities" customers to arrive later. I did NOT get coffee this time as it has a weak flavor, it's nothing special and the java is a bit oily. I prefer the competition's brewed coffee but thanks Dunkin' for a yummy weekend treat!“
“I thoroughly enjoy every coffee experience I have at this location. The staff are always incredibly kind and helpful, even during particularly busy mornings. They keep the lines moving quickly and contribute greatly towards my happiness in the mornings.
The only “negative” (and this is in quotes because it was unintentional) experience I had consisted of when both coffees were placed on the same side of the cup holder, and they spilled as I pulled out of the drive through window. However, I was able to submit a message via the app to relay my experience. I was not expecting anything in return, as I just wanted to bring awareness. I was already planning on returning to the location as this was a once in a blue moon kind of mishap. However, Brenda (the manager) was absolutely wonderful and did her upmost to rectify the situation. I truly appreciate her and her staff’s consideration for me. Working in the service industry can be challenging, but Brenda and her staff always greet me with grace and are so considerate. Brenda’s affords to reach out to me after the mishap only fortifies my opinion of the employees at this location.
Thank you Brenda and everyone else for your kindness!“
“These are people here not machines. They were very kind and sweet and do not deserve to be treated and insulted by others. Great job for keep ing your cool when the Uber guy on a bike was rude jerk.
Vegetarian options: They have a few choices there, veggies and impossible sausage
Wheelchair accessibility: Yes they have wheelchair ramp and handicap parking“
“The donuts are great and sold out in no time
Maybe we were just really hungry
Maybe just because it's bursting with sugar
But it was great
It's a shame that the sofas are not so comfortable to sleep there after the sugar falls
?“
“Love the ease of ordering with the app, seasonal varieties, and good prices. They’re changing flavors keep me coming back.Service is usually pretty quick and coffee/treats are always tasty. Workers don’t conversation much but they get your order out efficiently.I only ever go to the drive thru so I can’t speak for ambiance.“
“I love this location and I think they're always on it and super fantastic! You get in, and get out very efficiently. My only gripe - please don't put frosted donuts *upside down* in a bag - all the icing comes off and that's literally the best part (lol).“
“The whole staff was very kind and attentive I was here waiting for my car to get serviced by a nearby dealership so I came here to get a late breakfast. Wanted to shout out associate named Free she was super helpful as I needed a refill while I was still waiting for my car“
“fast and friendly employees i got donuts and a a smores latte with marshmallow foam, great tasting products. The kiosk is new and interesting but it works, the staff helps out if you need help due it being a bit confusing, will definitely be back!“
“A few years ago, we moved to the area, found this Dunkin' close to us, and were stoked. That said, several visits were horrible and we didn't return for quite some time. Recently decided to give them another shot... And have been back a few times since. Everything has been on point, on time, the staff has been courteous and the whole experience was a complete turnaround. Bravo for getting it together! We'll be back!!!“
“It was fine i need like 4 more times here to make a proper assessment but one thing in my head was she was good but never would have made it in BOSTON!The pace is a world of difference...Vegas is showing bi-polar signs, chemical air must have its effects: AND I saw something that said they want to do drop testing like they did back in the 60s....geeze c-mon it is not the same desert America,please.Hey DUNKS we may be running on you out here after all????☠“
“I pick up orders here and they always have orders ready to go!
Super Friendly & Helpful Always!!
Order through DoorDash you might get me as your delivery driver ???
DasherBJ
And yes, the chocolate doughnut was delicious ?“
“Me and my wife went in just to grab a couple coffees to beat the jet lag. Vijay (hope that was her name it’s on the receipt) was very kind and genuine and made great recommendations. Just a solid conversation that wasn’t forced and made for a great start to our vegas trip!“
“Go and meet VALERIE!!!
I drove up and had NO CLUE what I wanted to drink. I told her that I wanted something with yummy coffee strong, and some kind of mocha and I wanted it to be iced.
I have no idea what she made me maybe a frappe or cappuccino it was absolutely delicious and she has the sweetest personality in the entire world. Of course I tipped her cuz she's a doll. And I was even able to get the donut that I like. Just go Valerie makes the experience all worth it.
Parking: Many
Many
Drive-thru too!!“
“Ordered the sourdough sandwich. This is made with 2 fried eggs, bacon and white cheddar cheese. It’s enough to start the morning, good hot meal and was quick to pick up. This location gets busy in the morning rush so you may want to come a little earlier.“
“The girl who worked Monday morning 2/10/25 was knocking it out of the park !! One gal show!! She ran the front and back of the restaurant and was amazing made me the best large shaken espresso with brown sugar and the two guys who worked Sunday morning were amazing , very nice also, and made my drink amazing and thankful they made my drink first cuz I came back, but today Tuesday 2/11/25 I don’t know what he did but my drink was terrible and I ended up throwing it away but thanks for the amazing days, dude on Tuesday need to figure out how they are making it … thanks for the great experience!!!“
“Great service, great coffee (even in the early evening). Donuts were also fresh, although not an abundant selection, but to be expected at that hour. Quick and easy, fast service going inside. Clean inside and plenty of space to eat in. Stop here before heading back to the airport to avoid their inflated pricing.“
“It’s Dunkin’ Doughnuts in a casino; it’s just as good as any other Dunkin’ you’ve probably been to, but you’re gonna pay that casino up charge. Not a terrible breakfast choice if you don’t mind paying more than you might be used to.“
“I ordered a bacon egg and cheese croissant, an apple fritter and some juice.
The service was slow and not very friendly but the food was fine.
$3 for a donut seems a bit much but maybe I haven’t had donuts in a while.“
“I would love to give a big shout out to Selvin and the rest of the crew at this location. Selvin has been at this location the longest then others, and provides excellent service all around. It’s pretty cool that he knows my orders and my frozen moco coffee is always yummy! ? Thank you!“