El Pollo Loco
$ • Mexican, Fast Food, Chicken Shop
Hours:
2505 E Tropicana Ave, Las Vegas
(702) 450-5886
About El Pollo Loco
Customers' Favorites
El Pollo Loco Reviews
Ratings
Menu
Hours
| Monday | 10AM - 10:30PM |
| Tuesday | 10AM - 10:30PM |
| Wednesday | 10AM - 10:30PM |
| Thursday | 10AM - 10:30PM |
| Friday | 10AM - 10:30PM |
| Saturday | 10AM - 10:30PM |
| Sunday | 10AM - 10:30PM |
El Pollo Loco is a restaurant known for its friendly and attentive customer service. The staff, including Manager Jada, have been praised for their patience and accommodating nature, especially when it comes to specific orders and dietary restrictions. The restaurant offers a variety of meals, including combos with drinks at a lower price. Recent reviews highlight that the food is hot, fresh, and pretty good, with customers enjoying meals like the chicken avocado taco and the Big Chicken avocado burrito.
The restaurant has ample parking and is kid-friendly, offering kids meals. The drive-thru experience has also been noted as positive, with friendly and outgoing employees who provide excellent guest service. However, there have been complaints about the inconsistency in posting the schedule in a timely manner, causing inconvenience and uncertainty for workers. Despite some negative experiences, the overall atmosphere remains welcoming, with many praising the positive interactions with staff and the cleanliness of the location.