El Pollo Loco

6131 W Lake Mead Blvd, Las Vegas
(702) 293-7009

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Recent Reviews

It's been probably 3 or 4 years since I last went to an El Pollo Loco because of their incredible lack of follow up on customer service issue I had with them but I decided to give them another chance. I've always liked the food but their customer service department SUCKS. I sent them emails and even a handwritten letter regarding a service issue I had in one of their restaurants in Southern California and they NEVER responded. So today I stopped in at one of their restaurants...
Whoever made our food Tonight, 10.28.25 @ 7pm. Needs a raise. The best visit yet. Everything was so fresh and delicious 😋 Thank you to all of you, if you ever read this. Amazing job guys!
Been comming to this Pollo Loco for years. The manager Jaime and his staff are really great. Best it's ever been. I hope He and his staff stay forever. Foods great too, it just taste better with the AWESOME customer service.

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