The place was damn near empty as far as customers go, but plenty of servers...yet it took an hour for our food to come out. Our server Razel was extremely rude and impatient and got our order wrong. Never checked on us once to see if everything was ok. Gave us the check while we were eating and enjoying conversation. Then we had to go and get someone for us to actually pay the bill... the girls were standing around chit chatting. The only person working was a man Louel who wasn't even our server but asked if we needed refills or anything. Horrible horrible service. Food was pretty good though
Atmosphere: 1
Food: 4
Service: 1
Nick Torres
My first time here and I would definitely recommend this spot for game days. They had great food & drink specials plus Asia & Magy were super nice and provided A+ service. Appetizers were great tasting. Will for sure be back
Atmosphere: 5
Food: 4
Service: 5
Theodore Williams III
The person at the front sat me down, and then I was sitting there for about 20 minutes while everyone just kept walking past me. I even looked at them and made eye contact, but no one would take my order. No one even asked me what I would like to drink. There were not that many people in there, and I saw about three or four waiters, and it was just me by myself. Well, after all that rudeness, I decided to just get up, leave the table, and go get food elsewhere. With crappy service like that, now I understand why the reviews are so low.
Service: 1
Maria Greene
Staff was very rude 30 tables for 1 server
Food: 1
Service: 1
Yasmin Taylor
My waiter refused to take my money so I asked bartender she also refused. Once I left they called security saying they only had 1 server for 20 tables. I guess that was my fault. Unemployment rates are very high I’m sure they can hire some employees.
Food: 1
Service: 1
Demarcus Burse
Horrible service food was cold and old.
Food: 1
Service: 1
Anthony
Love their breakfast food very much. Lilly the daytime service is spot on making sure everything is good with your meal. Great place to watch games with your friends while getting a bite. While there are some items im not crazy about, overall the food is good. Service and atmosphere is great.
Atmosphere: 5
Food: 4
Service: 5
Heather Olea
It was my first time here and Brenda the Bartender was soo kind and helpful she had Over-and-Beyond customer service! Thank you Game on for having such a great employee and allowing me to have an excellent experience!!
Atmosphere: 5
Food: 5
Service: 5
yeah right
I’m very disappointed with my experience! I came in early Wednesday at around 3 am to order the steak and egg special. I am deeply disturbed by the conversation that I had with the Manager Jackie! Jackie showed no signs of understanding, accountability or displayed any sense of wrong doing as I explained a violation of the health code that had taken place by staff! My steak was cooked extremely rare after I requested it to be medium. The server took the steak that I had bitten into back to the kitchen in which the cook placed the steak back on the stove which is extremely unsanitary and unsafe for the other guests having their meals prepared on that stove! The steak was then returned and STILL extremely rare but extra well on the outside! The Manager Jackie looked annoyed as I explained the situation to her! Jackie said the only thing she could do is get me another steak or take the steak off the bill. I said fine, after she realized there was no way to just charge me for eggs, hash browns and toast.. she comp the meal. If Jackie is uneducated or lenient on health regulations then Jackie can’t correct her staff.
Food: 1
Service: 1
Cyndog7 Here
It’s not good as it used to be! Ever since the closed the cafe it went down in its food. I never ever go back again.
The server messed up my husband‘s meal two times. And the manager Alec not only spoke to us, but got it right and corrected the problem. I really enjoyed the food and speaking with the manager. He was very professional and I would go back and recommend it for others.
Atmosphere: 3
Food: 5
Service: 4
Rosie caldwell
The closest brass fork and opened game on I think they transferred some of the same employees over. But they seem to run short on employees so the food is just so so there I'm sure the hamburgers or something might be better than most of their other meals very disappointed overall not only with the service but with the food at least the brass fork had more of a dive atmosphere and menu which did no pretenses that the game on seems to have yet fails to deliver
Atmosphere: 3
Food: 3
Service: 3
Vianney Uribe
So i had went there 2 days ago and i had gotten the Cajun Chicken Alfredo and im not sure what happened but my stomch felt very upset after and got a headache and mind you that was all i had aten so im pretty sure i got food poisoning or they had cross contaminated the chicken.
Atmosphere: 5
Food: 3
Service: 5
mary carriere
My husband and I go to Boulder Casino every weekend and we have gone to Game on the past 4 weekends service is very slow tonight we waited over a half hour for our server just to come to our table after he walked past us 6 times another 25 minutes for the food the past 3 times we have been here the food was very over cooked and tonight was no different I got the Sunday special chicken was so dry and over cooked I couldn’t eat any of it my husband got the pastrami Swiss melt meat was dry bread was very greasy no flavor at all don’t know what has happened when it first opened service was great even when busy and food was great don’t think I will waist our money going back there again wish they would reopen the Brass Fork that was better
Atmosphere: 2
Food: 1
Service: 1
Leinaala Ortiz
We went for breakfast this morning and it was so good! The country fried steak was hand battered and the gravy was homemade! I didn’t know what to get. I ordered the chili cheese tots with 3 over easy eggs on top!! Holy cow! Literally I felt like a cow! But it was super good. Put that on the menu! Lili was our server and she was wonderful! Friendly and charismatic. Thank you for great meal to start our day!
The place was damn near empty as far as customers go, but plenty of servers...yet it took an hour for our food to come out. Our server Razel was extremely rude and impatient and got our order wrong. Never checked on us once to see if everything was ok. Gave us the check while we were eating and enjoying conversation. Then we had to go and get someone for us to actually pay the bill... the girls were standing around chit chatting. The only person working was a man Louel who wasn't even our server but asked if we needed refills or anything. Horrible horrible service. Food was pretty good though
Atmosphere: 1
Food: 4
Service: 1
My first time here and I would definitely recommend this spot for game days. They had great food & drink specials plus Asia & Magy were super nice and provided A+ service. Appetizers were great tasting. Will for sure be back
Atmosphere: 5
Food: 4
Service: 5
The person at the front sat me down, and then I was sitting there for about 20 minutes while everyone just kept walking past me. I even looked at them and made eye contact, but no one would take my order. No one even asked me what I would like to drink. There were not that many people in there, and I saw about three or four waiters, and it was just me by myself. Well, after all that rudeness, I decided to just get up, leave the table, and go get food elsewhere. With crappy service like that, now I understand why the reviews are so low.
Service: 1
Staff was very rude 30 tables for 1 server
Food: 1
Service: 1
My waiter refused to take my money so I asked bartender she also refused. Once I left they called security saying they only had 1 server for 20 tables. I guess that was my fault. Unemployment rates are very high I’m sure they can hire some employees.
Food: 1
Service: 1
Horrible service food was cold and old.
Food: 1
Service: 1
Love their breakfast food very much. Lilly the daytime service is spot on making sure everything is good with your meal. Great place to watch games with your friends while getting a bite. While there are some items im not crazy about, overall the food is good. Service and atmosphere is great.
Atmosphere: 5
Food: 4
Service: 5
It was my first time here and Brenda the Bartender was soo kind and helpful she had Over-and-Beyond customer service! Thank you Game on for having such a great employee and allowing me to have an excellent experience!!
Atmosphere: 5
Food: 5
Service: 5
I’m very disappointed with my experience! I came in early Wednesday at around 3 am to order the steak and egg special. I am deeply disturbed by the conversation that I had with the Manager Jackie! Jackie showed no signs of understanding, accountability or displayed any sense of wrong doing as I explained a violation of the health code that had taken place by staff! My steak was cooked extremely rare after I requested it to be medium. The server took the steak that I had bitten into back to the kitchen in which the cook placed the steak back on the stove which is extremely unsanitary and unsafe for the other guests having their meals prepared on that stove! The steak was then returned and STILL extremely rare but extra well on the outside! The Manager Jackie looked annoyed as I explained the situation to her! Jackie said the only thing she could do is get me another steak or take the steak off the bill. I said fine, after she realized there was no way to just charge me for eggs, hash browns and toast.. she comp the meal. If Jackie is uneducated or lenient on health regulations then Jackie can’t correct her staff.
Food: 1
Service: 1
It’s not good as it used to be! Ever since the closed the cafe it went down in its food. I never ever go back again.
Atmosphere: 4
Food: 2
Service: 4
Restaurantji Recommends
The server messed up my husband‘s meal two times. And the manager Alec not only spoke to us, but got it right and corrected the problem. I really enjoyed the food and speaking with the manager. He was very professional and I would go back and recommend it for others.
Atmosphere: 3
Food: 5
Service: 4
The closest brass fork and opened game on I think they transferred some of the same employees over. But they seem to run short on employees so the food is just so so there I'm sure the hamburgers or something might be better than most of their other meals very disappointed overall not only with the service but with the food at least the brass fork had more of a dive atmosphere and menu which did no pretenses that the game on seems to have yet fails to deliver
Atmosphere: 3
Food: 3
Service: 3
So i had went there 2 days ago and i had gotten the Cajun Chicken Alfredo and im not sure what happened but my stomch felt very upset after and got a headache and mind you that was all i had aten so im pretty sure i got food poisoning or they had cross contaminated the chicken.
Atmosphere: 5
Food: 3
Service: 5
My husband and I go to Boulder Casino every weekend and we have gone to Game on the past 4 weekends service is very slow tonight we waited over a half hour for our server just to come to our table after he walked past us 6 times another 25 minutes for the food the past 3 times we have been here the food was very over cooked and tonight was no different I got the Sunday special chicken was so dry and over cooked I couldn’t eat any of it my husband got the pastrami Swiss melt meat was dry bread was very greasy no flavor at all don’t know what has happened when it first opened service was great even when busy and food was great don’t think I will waist our money going back there again wish they would reopen the Brass Fork that was better
Atmosphere: 2
Food: 1
Service: 1
We went for breakfast this morning and it was so good! The country fried steak was hand battered and the gravy was homemade! I didn’t know what to get. I ordered the chili cheese tots with 3 over easy eggs on top!! Holy cow! Literally I felt like a cow! But it was super good. Put that on the menu! Lili was our server and she was wonderful! Friendly and charismatic. Thank you for great meal to start our day!
Atmosphere: 5
Food: 5
Service: 5
Loading...