“Gabriel completely turned the vibe around at this location!
I’m a regular at this S Rancho Dr. Panera Bread every few mouths. Honestly, the atmosphere here used to be pretty lifeless, and the staff rarely bothered to greet customers.
But this week, I saw Gabriel for the first time, and he was a total breath of fresh air! Not only was he incredibly enthusiastic, but he also proactively welcomed guests and genuinely checked in on what customers needed. It’s exactly the kind of service that makes you want to keep coming back.
If management is reading this: I highly recommend giving Gabriel a well-deserved reward! Setting him up as a role model for the rest of the team will definitely create a positive feedback loop and make this Panera Bread a much better place.“
“Have to give five stars I go there very often however I'm so disappointed they got rid of the value duets. I won't be going as frequently because I can't afford it. But I'll still go on occasion. Also I'm dieting so Panera Bread is not ideal however I love Panera Bread 💗“
“Staff food view beautiful wonderful only thing I do not like is lottering there's always men sitting on speaker phone 4 hrs men just sitting there with no meal doing nothing once you have ordered and eaten your meal in a timely manner like 15 or less you must leave. Please stop having people sitting there taking up space besides that love yall alot.“
“I really enjoy the breakfast sandwiches here because they are unique, tasty and healthy. However, that's about it, I realized I don't care for their drinks or other food - too plain. Also, this Panera is in a good location, plenty of parking and not as busy as the Hughes Dr. Location.“
“One of the workers David is the nicest and most genuine people I’ve ever met. He helped me and family order saving us time and money all while delivering the best customer service we’ve ever experienced at any Panera. We’re not even from the area, and he made us feel right at home.“
“This is our first visit to this location. The staff was very friendly and helpful. You can order at the kiosk or at the counter. They have daily specials. There was minimal wait to order. Our food was ready under 10 minutes. The server was friendly and welcoming. The booth seating was comfortable. There is a self serve station for drinks. Reastaurant was neat and clean. Seems it's a favorite spot for Mah Jong enthusiasts and laptop users. They serve breakfast, lunch and dinner. Hubby loved the broccoli and steak sandwich. My chicken blt avocado was a bit dry. Parking lot is free with handicap access.“
“I totally love Panera - either location that I've been to. My go-to item is the Green Goddess Cobb Salad, but other menu items have not disappointed. If you're into baked goods, they have a great selection. I am an Orange Scone fan!“
“I visited this Panera recently and had such a great experience. I had ordered soup and went back up to the counter to ask about getting a baguette. The employee who helped me was extremely polite, explained the bread options, and went out of his way to make sure I was taken care of. His kindness and great customer service really stood out — it made my day! (this was around 5 PM close to 6 PM)“
“I’ve been in many Paneras around the country, this location by far prepares the best Decaf coffee. While most Paneras have soft and very bad quality coffee, this one is superb. I am impressed by the dedication to deliver a good product. Daron, Thanks so much for your incredible service and professionalism“