Starbucks Coffee Company
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Lola was really rude at the window and taking my order. Everytime I would try to modify my drink she would say “huh?” a bunch of times, Super rude and unprofessional. I get we all have bad days but it felt like she was taking it out on the costumers.
Loved that the outlets work so I could charge my e-scooter and charge my phone at the same time.Did not love the obviously not mopped in a long while floors.I sat here long enough to have mopped them twice myself and let them dry while my e-scooter charged.They were not busy at all and it was quiet with pleasant music.
Faith the manager is so sweet and great with customers. I appreciate her!! I came in with a friend to teach her how to make Rosaries 📿 and she was just a sweetheart at the end of our meeting, I had made 3 Rosaries 📿 and asked her to pick one & gave it to her. Thank you Faith for your hard work. Everyone in your store is amazing 👏 🤩 😍 🙌
Hours
| Monday | 4:30AM - 10:30PM |
| Tuesday | 4:30AM - 10:30PM |
| Wednesday | 4:30AM - 10:30PM |
| Thursday | 4:30AM - 10:30PM |
| Friday | 4:30AM - 10:30PM |
| Saturday | 4:30AM - 10:30PM |
| Sunday | 5AM - 10:30PM |
Starbucks Coffee Company is a popular and busy spot for many in the neighborhood, serving as a lifeline for schools, parents, hospitals, and nearby commercial areas. Despite its smaller and decreasing dining space over the years, the location remains a go-to for quality drinks and friendly baristas. The staff, including someone named Lola, are often praised for their kindness and positive energy, even during busy times. The drinks are consistently good, making it a favorite for many customers.
However, there are some issues with service consistency. Online orders sometimes take longer than expected, and staff may not always follow proper procedures, such as calling out names or placing orders correctly. Occasionally, orders are not made as requested, leading to customer dissatisfaction. At the drive-thru, some customers have experienced rude behavior, like a staff member with purple hair being unhelpful or dismissive, even when the requested drink is available on the menu. One customer noted a confusing situation involving a paper string inside a Drink, which raised concerns about staff training and hygiene practices.
Customer experiences also include instances of unprofessionalism. One customer received a wrong drink and faced a rude response when trying to correct it, highlighting a need for better customer service and respectful communication. Overall, while the location offers good drinks and friendly staff, improvements are needed in service consistency, staff training, and customer interactions to enhance the overall experience.