Chipotle Mexican Grill

925 W 5th St #100, Reno
(775) 636-7647

Recent Reviews

Brad

First time being there today and was sorely disappointed in the servings, but mostly the cleanliness of the place was absolutely disgusting! Nothing clean, filthy garbage under the soda fountains. None of the tables cleaned. just disgusting.. never going back!!

Atmosphere: 1

Food: 1

Service: 1

Allessandra Dittenber

The food they actually give you is super good however they skimp on EVERYTHING. It's like a fourth of a scoop of rice beans meat. You get maybe 4 for bites or if your whole burrito. I miss the old days when you'd get a super loaded burrito and you'd have leftovers from it.

Atmosphere: 5

Food: 2

Service: 1

Recommended dishes: Bottled Water

Koko Paulli

Excellent as always. This visit was worth posting how much fun I had interacting with the crew as they provided great service and were very accommodating. Big ups Chipotle and Crew!Vegetarian options: Traditional Mexican and clean so yes good for VeggiesDietary restrictions: GF skip burrito and order a bowl!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips, Burrito

Kris Santana

Dirstiest and worst run Chipotle I’ve ever been too. Employees are rude and don’t care, place is disgustingly dirty and chaotic every time I’ve stopped here, plenty of other options in the same parking lot.

Atmosphere: 1

Food: 1

Service: 1

Atticus Proctor

I've been to this Chipotle location a handful of times. Each time I return I hold my breath in the hope that my new dining experience will be better than the last, but, now, I've given up. I will not be returning to this location. Most recently, I arrived at 6:30pm, very normal dinner hours, to find them with no bowls (burritos or tacos only). Additionally, they were completely out of meat and the staff was cooking more. While I commend the fact they were at least working to fix the problem, there seemed to be a truly lack of urgency, as multiple employees were just standing around. I ended up leaving without ordering. My entire recent ordering experience, along with past experiences of poor service, seem to reflect a poorly managed and staffed location.

Service: 1

Keir Jones

Pretty pathetic Chipotle experience—completely out of white rice, out of other ingredients, messy, and overall miss managed restaurant.

Atmosphere: 1

Food: 1

Service: 1

Anthony Smith

I was super hungry and the girl was very nice food is well worth the

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito

Mike Peevers

This place gets worse every time I visit. They opened twenty minutes late, the surly manager said they had a bad morning because people kept coming in, (the doors were locked). Soda machine was spraying soda everywhere because the nozzles were not in place... I think this is the last time I go here.

Atmosphere: 1

Food: 3

Service: 1

Byron Milian

They never have anything available last three times I went they were ether out of meet or tortilla for the burritos horrible place needs better staff and managing

LiyahJasmine

I ordered take out and I waited half an hour for my fricking quesadilla watching everyone else get their

Atmosphere: 3

Food: 3

Service: 1

Mimi Rana

Great food, nice peeps, jist needed a little dining room clean

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Salad

Marcus Barrett

Like usual just freaking amazing.

Atmosphere: 5

Food: 5

Service: 5

Toni Chandler

Went here last night for burrito. Said they were out of tortillas?! So my choices were salad or bowl. I asked if I could get something to eat my food with compensated because of issue. Guy only tried to give me one hard shell. I just walked away and left. Why pay full price for something you didn’t want in the first place. Gotta make it worth the hassle if I’m going to still buy something from you. I’ve never left a chipotle empty handed before. If you run out of something- isn’t that your fault? So why does the customer have to pay the price? I can see by other reviews the customer service is just off here at this location. The manger had to “shrug” for an approval to get compensated one free hard shell. Lol lol lol ? you joking right?

Alexa Murillo

Dylan has the best customer service and actually cares about customers!! Best service I have gotten here thanks to

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito

Vincent Keo Carlton

They were out of almost everything and did not inform us before we began ordering. How am I supposed to make anything without salsas, cheese, chicken, steak, or

Atmosphere: 1

Food: 1

Service: 1

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