Chuck E. Cheese
5000 Smithridge Dr, Reno
(775) 827-5100
Recent Reviews
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We went on a day where there was only one other family there and there were not a lot of workers to help check us in, and help us get our toys. I am hoping they are staffed better for spring break and summer break considering the great prices they have right now.
Atmosphere: 5
Food: 4
Service: 2
Recommended dishes: Cotton Candy
Way overcrowded but the kids don't care, they still have fun.
Atmosphere: 1
Food: 3
Service: 3
Shout out to Christina for making my Daughters birthday party happen at Chuck E Cheese! Thank you to our host. I apologize, but I can't recall your name. You are awesome, too! The pizza are still good and they give you a good portion of food no matter what you order. They include the kids in dancing games with Chuck E. And give a shout out to the birthday kid. They do a good job at the young ones having the same stamp as the parents in order to leave. Very fun games for all ages to enjoy. Can't wait to go back again!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Party Pack, French Fries, Garden Salad, Giant Warm Cookie, Supreme Pizza
So slow! No one to help at register
Atmosphere: 3
Food: 1
Service: 1
I have received the best service at this location Casy and christena are awesome people. They really know how to treat you as a person
Atmosphere: 5
Food: 5
Service: 5
They make you buy socks to go into the jumper everytime. They should have an option for just the wrist band and no socks. I don't think charging 12.00 for socks everytime is good business.
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Medium Build Your Own, Garden Salad
Pretty fun I got a cup for free refills for life 😄
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Medium Build Your Own
had an amazing time, food was good and the staff are so friendly.
had an amazing time, food was good amd the staff are so friendly.
Kids had fun, that's all that matters
Atmosphere: 4
Restaurantji Recommends
Its been over an hour and a simple order of Regular chicken wings is still not ready, i am standing in front of Pick up Window for 30 minutes and workers are ignoring me purposely. Worst customer service ever
Atmosphere: 1
Food: 1
Service: 1
Not like the Chuck E. Cheese was when my kids were young. Late 80's early 90's.
Didn't have the stage just a large screen. The staff weren't very good at explaining how you paid and how you were credited with tickets or points. They seemed to be surprised that we were asking. Some of the games you couldn't tell if you were getting credit or not. All in all it was a big disappointment for me. As for my 3 year old great granddaughter she thought it was a great adventure.
Atmosphere: 3
Food: 3
Service: 3
I got the BEST customer service last night, the employees couldn't have been nicer. They were some of the nicest, friendliest people.
Vegetarian options: Salad bar
Atmosphere: 5
Food: 5
Service: 5
It's my childhood
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Supreme Pizza
Staff was incredible with everyone, including the difficult children. We were very impressed.
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