Gave me crazy diarrhea and there was a a bandaid in the noodles
Atmosphere: 2
Food: 1
Service: 1
Mike Affinito
Kwok's has really gone downhill. It has been a while since I've been there and was looking forward to a nice meal. I got generals chicken and was highly disappointed. They used to use high quality nice juicy thick pieces of chicken. But what I got yesterday was fast food quality chicken. It was 90% breading, chewy, and overcooked. For $22 plus a $2 "rest fee" and a tip. $28 dollars for some low quality chicken and rice. What a shame. Kwok's is no longer the go to place for Chinese food. I certainly won't be back. Very deserving of 2 stars, only due to nice and friendly service.
Food: 2
Middle Top
Food: 1. Greasy.
2. Salty.
3. Usually parts of the meat or vegetable dishes are tough or stringy, hard to eat.
Cleanliness: 1. Gloves not used at all.
2. Some dining plates given to customers to eat with are chipped.
3. Menus not cleaned, even when used in non-typical ways by customers' kids playing with them.
4. Tables cleaned with a simple wipe of a cloth, unclear if cleaning solution is used.
5. Pet-friendly, the service staff will pet the pets if the customers are ok with it, but will not wash their hands before helping other customers.
6. Tables are height adjusted periodically, unclear if hands are washed after.
7. Tables, including used napkins and fallen utensils on floor are picked up.
8. Unclear if front staff wash hands before handling takeout orders, both in packing and in payment.
Ambience: 1. Small restaurant, has a patio space with empty tables that isn't used for some reason.
2. The staff usually has secret conversations loudly in a non-English language.
3. The staff sometimes eats dinner with the guests during their business hours.
4. The staff is averse to online reservations seen in other restaurants at this price point, preferring the phone-in or in-person version.
5. If the restaurant has no tables available for walk-ins, the staff usually doesn't offer takeout options unless customers ask.
Service: 1. The chunker cashier with glasses is very grumpy and makes you feel that he's doing your party a favor to let everyone eat at his restaurant or get takeout.
2. The other waitress is great, very friendly, and tries to keep looking busy during working hours and interacts with all customers well, trying to bring joy to the dining experience.
Price: 1. Appetizers range from $14 - $75
2. All other dishes average to $20 +/- $5
3. Rice is extra, at $3 per cup, only white rice available
4. Portion wise, the exaggerated price does not mean larger portions, just one plate.
Parking: Only 4 spots of parking are offered by the restaurant. There is technically a 'parking spot' next to the patio, but its not a designated spot. Otherwise, customers need to find street parking, and between 4 pm - 8 pm, the open hours of the restaurant, that can be difficult. There is a parking garage a few blocks over, at around $3/hour.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Egg Rolls
Gerin
I tried & loved the Black Pepper Chicken with the Crab Meat Egg White fried rice makes a great meal. I’m hooked! Really great Chinese food. Better than your ordinary run of the mill. I loved the Kung Pao Chicken, but I finally ventured out to try some other dishes. So glad I did... The chef comes around and asks about the food, waiters are efficient and really fun people. It appears they have fun at work which translates to a great environment.♥️
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Kung Pao Chicken
Richard Russo
Amazing food
Atmosphere: 4
Food: 5
Service: 5
Scott Sigstad
Amazing place. The food is over the top. The service is fantastic. Make sure you make a reservation. The restaurant is small
Atmosphere: 5
Food: 5
Service: 5
Perry Rolland
Reno’s gem Chinese bistro. Cute, Reservation preferred, family style restaurant worth booking a table this second.
Quarter roast duck was fantastic. Honey wallnut prawns were HUGE. Accommodating to vegetarians
Vegetarian options: Spring rolls Veggie chow mein
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Rolls, Roasted Duck
Alpa Minott
Kwok's is a total hidden gem! It's this cozy little spot with amazing food and even better service. Winnie and her team are always super friendly and remember your name, which is so nice.
The food is top-notch. I'm a big fan of their popstickers – they're the perfect size for sharing. And if you're gluten-free, they've got you covered. I recently tried their house fried rice, and it was so flavorful!
The only downside is that it's a small place, so make sure to book a table ahead of time.
Atmosphere: 5
Food: 5
Service: 5
Andrea Andrea3000
Best Food in Town !
Atmosphere: 5
Food: 5
Service: 5
Ben Jones
Magic. I felt like I was a guest at a celebratory family dinner. I will have a standing reservation for Sunday night dinner here.
Came by recommendation and let me assure you, Kwok's did not disappoint! Great atmosphere, super friendly service and amazing food! Had no idea reservations were need but they were amazing and squeezed us in. Overall great experience in every way.
Atmosphere: 5
Food: 5
Service: 5
Michael Donajkowski
The food and service are fantastic. My mother and I were both born in Taiwan. My mother is very picky about Chinese food and she loves the food here. That tells me everything I need to know. I've dined here 3 times and it's excellent every time
Atmosphere: 4
Food: 5
Service: 5
M. Blake
Food is delicious and fresh. The staff is very helpful and friendly. The only thing I have to say is that it is very expensive and overpriced.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: House Chow Mein
Cameron McMillan
Really enjoyed eating in here. Great service, all the staff was friendly, good beer, and excellent food. Would love to come back
Atmosphere: 5
Food: 5
Service: 5
kbutt butt
Came in late just before closing and was pleased to be able to order. Very nice waitress recommend…easily.
Gave me crazy diarrhea and there was a a bandaid in the noodles
Atmosphere: 2
Food: 1
Service: 1
Kwok's has really gone downhill. It has been a while since I've been there and was looking forward to a nice meal. I got generals chicken and was highly disappointed. They used to use high quality nice juicy thick pieces of chicken. But what I got yesterday was fast food quality chicken. It was 90% breading, chewy, and overcooked. For $22 plus a $2 "rest fee" and a tip. $28 dollars for some low quality chicken and rice. What a shame. Kwok's is no longer the go to place for Chinese food. I certainly won't be back. Very deserving of 2 stars, only due to nice and friendly service.
Food: 2
Food:
1. Greasy.
2. Salty.
3. Usually parts of the meat or vegetable dishes are tough or stringy, hard to eat.
Cleanliness:
1. Gloves not used at all.
2. Some dining plates given to customers to eat with are chipped.
3. Menus not cleaned, even when used in non-typical ways by customers' kids playing with them.
4. Tables cleaned with a simple wipe of a cloth, unclear if cleaning solution is used.
5. Pet-friendly, the service staff will pet the pets if the customers are ok with it, but will not wash their hands before helping other customers.
6. Tables are height adjusted periodically, unclear if hands are washed after.
7. Tables, including used napkins and fallen utensils on floor are picked up.
8. Unclear if front staff wash hands before handling takeout orders, both in packing and in payment.
Ambience:
1. Small restaurant, has a patio space with empty tables that isn't used for some reason.
2. The staff usually has secret conversations loudly in a non-English language.
3. The staff sometimes eats dinner with the guests during their business hours.
4. The staff is averse to online reservations seen in other restaurants at this price point, preferring the phone-in or in-person version.
5. If the restaurant has no tables available for walk-ins, the staff usually doesn't offer takeout options unless customers ask.
Service:
1. The chunker cashier with glasses is very grumpy and makes you feel that he's doing your party a favor to let everyone eat at his restaurant or get takeout.
2. The other waitress is great, very friendly, and tries to keep looking busy during working hours and interacts with all customers well, trying to bring joy to the dining experience.
Price:
1. Appetizers range from $14 - $75
2. All other dishes average to $20 +/- $5
3. Rice is extra, at $3 per cup, only white rice available
4. Portion wise, the exaggerated price does not mean larger portions, just one plate.
Parking: Only 4 spots of parking are offered by the restaurant. There is technically a 'parking spot' next to the patio, but its not a designated spot. Otherwise, customers need to find street parking, and between 4 pm - 8 pm, the open hours of the restaurant, that can be difficult. There is a parking garage a few blocks over, at around $3/hour.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Egg Rolls
I tried & loved the Black Pepper Chicken with the Crab Meat Egg White fried rice makes a great meal. I’m hooked!
Really great Chinese food. Better than your ordinary run of the mill.
I loved the Kung Pao Chicken, but I finally ventured out to try some other dishes. So glad I did... The chef comes around and asks about the food, waiters are efficient and really fun people. It appears they have fun at work which translates to a great environment.♥️
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Kung Pao Chicken
Amazing food
Atmosphere: 4
Food: 5
Service: 5
Amazing place. The food is over the top. The service is fantastic. Make sure you make a reservation. The restaurant is small
Atmosphere: 5
Food: 5
Service: 5
Reno’s gem Chinese bistro.
Cute, Reservation preferred, family style restaurant worth booking a table this second.
Quarter roast duck was fantastic.
Honey wallnut prawns were HUGE.
Accommodating to vegetarians
Vegetarian options: Spring rolls
Veggie chow mein
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Rolls, Roasted Duck
Kwok's is a total hidden gem! It's this cozy little spot with amazing food and even better service. Winnie and her team are always super friendly and remember your name, which is so nice.
The food is top-notch. I'm a big fan of their popstickers – they're the perfect size for sharing. And if you're gluten-free, they've got you covered. I recently tried their house fried rice, and it was so flavorful!
The only downside is that it's a small place, so make sure to book a table ahead of time.
Atmosphere: 5
Food: 5
Service: 5
Best Food in Town !
Atmosphere: 5
Food: 5
Service: 5
Magic. I felt like I was a guest at a celebratory family dinner. I will have a standing reservation for Sunday night dinner here.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Came by recommendation and let me assure you, Kwok's did not disappoint! Great atmosphere, super friendly service and amazing food! Had no idea reservations were need but they were amazing and squeezed us in. Overall great experience in every way.
Atmosphere: 5
Food: 5
Service: 5
The food and service are fantastic. My mother and I were both born in Taiwan. My mother is very picky about Chinese food and she loves the food here. That tells me everything I need to know. I've dined here 3 times and it's excellent every time
Atmosphere: 4
Food: 5
Service: 5
Food is delicious and fresh. The staff is very helpful and friendly. The only thing I have to say is that it is very expensive and overpriced.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: House Chow Mein
Really enjoyed eating in here. Great service, all the staff was friendly, good beer, and excellent food. Would love to come back
Atmosphere: 5
Food: 5
Service: 5
Came in late just before closing and was pleased to be able to order. Very nice waitress recommend…easily.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wonton Soup
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