La Brea Bakery

This place is closed when it says it should be open.

Located inside of the Reno airport. Employees are very friendly. Not sure if they do ALL of their baking on site but everything in the bakery cases looks and smells delicious. Good coffee too.

I spent more than 30 minutes trying to buy two breakfast sandwiches at this place. The sandwiches were decent but the staff was really outrageous. I originally ordered two croissant sandwiches. The clerk told me he only had one croissant left. So I said I would take two ham ciabattas. I had already paid for the original order and that is when it all went to pieces. The clerk had charged me for the original order which was more expensive than the new order. He argued that the price was the same and I had to show him it was NOT the same price but $4 less than the original. It all went crazy then. He and his manager could not figure out how to void the original purchase. Yep...really! They finally just gave me cash back for the original order and made a new charge for the new order. By the way this clerk and manager were not youngsters. Both were at least middle aged. I almost missed my plane due to their inadequacies. Be careful if using this grill.

Service was friendly but my overpriced sandwich was inedible. The bread rock hard and the cheese 95% melted away and stuck to the paper. If you must get a sandwich, consider asking to them to warm it up for less than their standard time. Or stick to the pastries.

If you want to have a good memory of your trip, don’t get get anything at this La Brea! Horrible coffee and terrible service

Excellent friendly service at 4:30am! Cafe mocha was delicious!! She was all alone and was crazy busy! Pay her double, she was working for two.

Great breakfast Eggs Benedict. My breakfast martini w grapefruit was awesome. I had 2. Waitress was slow.

The manager D. Erke needs a job ouside of dealing with the consumers or a very long vacationTo smooth out the abrasive tone,Unfriendly attitude towards customers and staff...and missing sales.Do not eat there, avoid indigestion.

Blueberry crumble muffin tasted good and service was good.

Horrible. 10 people deep in line and the lady leaves the register. Only Alicia is working now and has to do everything. She sat on her butt at the bar and chatted while the guy working sat at B4 gate and they chatted across the entire restaurant. My food was cold to add insult to injury. Alicia didn’t even know what buttons to press for waffles and pretzels. Terrible leadership and lazy employees!!

My low score is not because of my direct experience, it was because of the woman next to me. She ordered a bagel with cream cheese. The woman helping her handed her a cold bagel. So the customer asked if she could have it toasted, the employee then takes the bagel and puts it in the toaster and turns to the customer and tells her "the next time you order a bagel, be sure you say toasted bagel if you want it toasted". Her comment was so rude that it made ME unconfortable for the customer. If it's normal for your bakery to serve bagels cold, then the employee should be asking if her customers would like their bagel toasted, most places do not serve these cold.

Only had one employee working during the morning rush.

Woman working there was working her tail off and doing the best she could, but seriously need new management. Out of bagels and pastries before 6am on a Sunday, and only one worker.

Lady at the counter gave me an extra tea bag with my order. Very friendly staff. Fast and efficient.

This place doesn’t deserve 1 star. I mean sure, they were out of tuna salad (at 10am), gave me a cold (in the middle) turkey panini, and my bill was >$30 (for 2 paninis and 1 bag of nuts). But the one lady behind the counter was hustling. And this is pretty much your only option in the B gate section (there is also pizza and gift shops).