Love this place! Old-school Chinese restaurant. Great flavors and fast service. Prices are average. I've been coming here for over 20 years. Nothing inventive on the menu, but if you like traditional dishes, this is your spot! Great lunch specials!
Knoll R.
I love this place! They had exceptional service - the whole crew were very attentive, kind and pleasant. Food was delicious! We ordered wor wonton soup, pot stickers, minced chicken lettuce wrap, chow mein and jade shrimp! Yum! This place seems to have a lot of regular customers which is a great sign of consistency in terms of food and service. The new owner, Mary, was very nice and interacts with all customers. Highly recommended!
Amy P.
Our new favorite Chinese-American restaurant in Reno. We love everything about Palais De Jade. The owners show so much pride in this place & it shows. Our servers were so kind and interactive with our son. We ordered the usual dishes we'd order at a Chinese restaurant-- chow mein, a fried rice, walnut shrimp, a veggie dish, & sticky pork ribs. All the flavors were *chefs kiss. Frankly, this meal wok'd my world. Also, what stood out to us is they brought us a hot bowl of water & warm towel. These were for our hands to clean before & after the sticky pork ribs.
David Reyes
Great food, great service, great ambience, nice portions and reasonably priced. I definitely recommend this place. Staff is very friendly and assertive. Will be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Rice, Chow Mein
Lynn D.
First time to this restaurant and I was pleasantly surprised by how good everything was. The restaurant has white linen tablecloths and is decorated beautifully which automatically sets the tone that this will be a special experience. We started with hot sake and a delicious pineapple mojito (they have a full bar). Loved that they nestled the sake bottle in a pot of hot water to keep warm. They offer ala carte or a selection of special dinners. We chose the Peking which has appetizers and wor wonton soup. The shrimp were huge and cooked perfectly in the fried shrimp appetizer and the chicken lettuce wraps were delicious. The wor wonton soup was full of jumbo shrimp, meat and veggies-so good! For entrees we had the garlic shrimp and sizzling pork and vegetable platter-both were great but the shrimp here are outstanding and loved the garlic slices in it. Service was wonderful by the entire staff-very attentive and friendly. Highly recommend!
Carlee Jackson
So good!
Atmosphere: 5
Food: 5
Service: 5
Julie A.
Palais de Jade is a Nevada Magazine, Award Winning Restaurant for Best Asian Restaurant for Reno/Sparks. Welcoming New Owners Mary & Hank Hamilton. Mary has been involved with this award winning restaurant for ten years and the Hamilton's had the opportunity to take ownership in February 2024. Congratulations! This was my first time at Palais de Jade for lunch. Prices were fair and the food was excellent. Our server Boon served our lunch with style, and he was fast! It was a Five Star lunch with outstanding customer service. I loved how he served the hot Saki was in a tea pot to keep the Saki Hot. A big thank you to Marylou who kept our water filled and helped us bag up our food to go. Palais de Jade has a beautiful bar and is dripping with Asian Elegance. The restaurant was filled with people and the ambiance was beautiful in the daylight. I would like to come back for dinner, I know the white table clothes and candle light would be incredible as well as the Dinner Menu. See you soon Mary & Hank. Julie A
Esmeralda M.
Staff is always super nice! The vibe is so chill, something you'd get at a fancy restaurant. And the general chicken lunch special is delicious and a good price! I've been coming here for about 10 years now and it never disappoints.
Monique M.
I've been going there since my adult kids were young. Bringing family, clients etc there. Today I went and the owner acted like he knew what I wanted - he said - want your regular?. I made sure he knew extra sauce. Since he said I know what you want. Being allergic to peppers - after all these years he knows. Today my order had so much peppers my throat closed and I got rushed to ER. ER tested food after they said Owner said no spices added. It had so much anyone would get sick. Lisha Liu called and said they wouldn't even replace the meal. Said because I didn't THIS time say I'm allergic - TOO BAD. Years of perfect food and now they won't even replace the meal!!!! After 25+ years owner KNEW my allergies!!! Never happened before! I worked in restaurant business people depend on restaurants know them. That's why I go there 3-4 times a month. NO EXCUSES NEVER asked for extra spice - liar STAY AWAY!
Craig Newton
First time in. Our friend recommended the Seafood sizzling rice soup. It was our favorite with scallops& large shrimp. We paired this with Moo Goo. Chicken (chicken with mushrooms) and pork chow fun. Loved them all. Attentive service, they kept my water full consistently. The oolong tea was good too. I’ll be back, there are more things to try. Noticed that they do a lot of takeout business too
I sooo enjoy this place! The best part is the service. They are always so friendly. The food is delicious as well. I love the lunch special options, it's a great deal for a great variety. My go to is the general's chicken. It says it's spicy, but I don't think it's spicy. More tangy than spicy. I love the hot and sour soup, such a comfort food. The vibes are cozy and comforting. Great spot for lunch meetings, date night, or even call in to pick up. It's always been easy to get a table while still feeling like the place has good action. Mary and Marilynn were fantastic!
Katalina Q.
Off the busy road of W. Moana, you'll find Palais de Jade amidst a crowded parking lot. Very friendly greeting walking into the restaurant and the host knew immediately where my party was seated. Large group of 15 ladies so we were seated in the back room where we had plenty of room and didn't have to worry about the noise we created. Overall, everyone was pretty satisfied with their lunch. If you order off the lunch menu, you, in addition to your entree with rice, get the choice of two additional appetizers plus soup or salad. You will not leave hungry. My only room for improvement would be for them to take a bit more care with their "fried" entrees like General's Chicken and Lemon Chicken. Both were overfried, dried out, and difficult to cut. I had also asked for extra spicey and it was still very mild. Great place to go with a large group and very accommodating.
Natasha NC
Best Chinese food in Reno, highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Wilfredo Aquino
Great service, Great food but the proportion has gotten less and less over the years.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Mongolian Beef
Jp Seymour
Best restaurant!!!! Excellent Food. Never had better in the country!!! Very serious about the last statement. Highly recommend you won't be disappointed. !!
Love this place! Old-school Chinese restaurant. Great flavors and fast service. Prices are average. I've been coming here for over 20 years. Nothing inventive on the menu, but if you like traditional dishes, this is your spot! Great lunch specials!
I love this place! They had exceptional service - the whole crew were very attentive, kind and pleasant. Food was delicious! We ordered wor wonton soup, pot stickers, minced chicken lettuce wrap, chow mein and jade shrimp! Yum! This place seems to have a lot of regular customers which is a great sign of consistency in terms of food and service. The new owner, Mary, was very nice and interacts with all customers. Highly recommended!
Our new favorite Chinese-American restaurant in Reno. We love everything about Palais De Jade. The owners show so much pride in this place & it shows. Our servers were so kind and interactive with our son. We ordered the usual dishes we'd order at a Chinese restaurant-- chow mein, a fried rice, walnut shrimp, a veggie dish, & sticky pork ribs. All the flavors were *chefs kiss. Frankly, this meal wok'd my world. Also, what stood out to us is they brought us a hot bowl of water & warm towel. These were for our hands to clean before & after the sticky pork ribs.
Great food, great service, great ambience, nice portions and reasonably priced. I definitely recommend this place. Staff is very friendly and assertive. Will be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Rice, Chow Mein
First time to this restaurant and I was pleasantly surprised by how good everything was. The restaurant has white linen tablecloths and is decorated beautifully which automatically sets the tone that this will be a special experience. We started with hot sake and a delicious pineapple mojito (they have a full bar). Loved that they nestled the sake bottle in a pot of hot water to keep warm. They offer ala carte or a selection of special dinners. We chose the Peking which has appetizers and wor wonton soup. The shrimp were huge and cooked perfectly in the fried shrimp appetizer and the chicken lettuce wraps were delicious. The wor wonton soup was full of jumbo shrimp, meat and veggies-so good! For entrees we had the garlic shrimp and sizzling pork and vegetable platter-both were great but the shrimp here are outstanding and loved the garlic slices in it. Service was wonderful by the entire staff-very attentive and friendly. Highly recommend!
So good!
Atmosphere: 5
Food: 5
Service: 5
Palais de Jade is a Nevada Magazine, Award Winning Restaurant for Best Asian Restaurant for Reno/Sparks. Welcoming New Owners Mary & Hank Hamilton. Mary has been involved with this award winning restaurant for ten years and the Hamilton's had the opportunity to take ownership in February 2024. Congratulations! This was my first time at Palais de Jade for lunch. Prices were fair and the food was excellent. Our server Boon served our lunch with style, and he was fast! It was a Five Star lunch with outstanding customer service. I loved how he served the hot Saki was in a tea pot to keep the Saki Hot. A big thank you to Marylou who kept our water filled and helped us bag up our food to go. Palais de Jade has a beautiful bar and is dripping with Asian Elegance. The restaurant was filled with people and the ambiance was beautiful in the daylight. I would like to come back for dinner, I know the white table clothes and candle light would be incredible as well as the Dinner Menu. See you soon Mary & Hank. Julie A
Staff is always super nice! The vibe is so chill, something you'd get at a fancy restaurant. And the general chicken lunch special is delicious and a good price! I've been coming here for about 10 years now and it never disappoints.
I've been going there since my adult kids were young. Bringing family, clients etc there. Today I went and the owner acted like he knew what I wanted - he said - want your regular?. I made sure he knew extra sauce. Since he said I know what you want. Being allergic to peppers - after all these years he knows. Today my order had so much peppers my throat closed and I got rushed to ER. ER tested food after they said Owner said no spices added. It had so much anyone would get sick. Lisha Liu called and said they wouldn't even replace the meal. Said because I didn't THIS time say I'm allergic - TOO BAD. Years of perfect food and now they won't even replace the meal!!!! After 25+ years owner KNEW my allergies!!! Never happened before! I worked in restaurant business people depend on restaurants know them. That's why I go there 3-4 times a month. NO EXCUSES NEVER asked for extra spice - liar STAY AWAY!
First time in. Our friend recommended the Seafood sizzling rice soup. It was our favorite with scallops& large shrimp. We paired this with Moo Goo. Chicken (chicken with mushrooms) and pork chow fun. Loved them all. Attentive service, they kept my water full consistently. The oolong tea was good too. I’ll be back, there are more things to try. Noticed that they do a lot of takeout business too
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
I sooo enjoy this place! The best part is the service. They are always so friendly. The food is delicious as well. I love the lunch special options, it's a great deal for a great variety. My go to is the general's chicken. It says it's spicy, but I don't think it's spicy. More tangy than spicy. I love the hot and sour soup, such a comfort food. The vibes are cozy and comforting. Great spot for lunch meetings, date night, or even call in to pick up. It's always been easy to get a table while still feeling like the place has good action. Mary and Marilynn were fantastic!
Off the busy road of W. Moana, you'll find Palais de Jade amidst a crowded parking lot. Very friendly greeting walking into the restaurant and the host knew immediately where my party was seated. Large group of 15 ladies so we were seated in the back room where we had plenty of room and didn't have to worry about the noise we created. Overall, everyone was pretty satisfied with their lunch. If you order off the lunch menu, you, in addition to your entree with rice, get the choice of two additional appetizers plus soup or salad. You will not leave hungry. My only room for improvement would be for them to take a bit more care with their "fried" entrees like General's Chicken and Lemon Chicken. Both were overfried, dried out, and difficult to cut. I had also asked for extra spicey and it was still very mild. Great place to go with a large group and very accommodating.
Best Chinese food in Reno, highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Great service, Great food but the proportion has gotten less and less over the years.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Mongolian Beef
Best restaurant!!!! Excellent Food. Never had better in the country!!! Very serious about the last statement. Highly recommend you won't be disappointed. !!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sesame Chicken, Mongolian Beef