This review is for the location in the C gates which is marked permanently closed… but it’s not. On many previous occasions the person behind the counter at the main location just inside the terminal was rude, and routinely demanded an extra charge for double-cupping coffee. This time when I got my latte there was no lid. I asked for one, and the barista was downright rude in telling me they don’t have any. I suggested this was something to be mentioned before I ordered - a lid is important on the plane. I asked for a refund but was told a manager needs to do this (and so a manager was called). Minutes later I politely asked when a manager may be expected and was met with more rudeness. At that point I had no choice but to take my lid-less coffee to go board my flight. I have never seen such low quality of service at Peet’s anywhere else. Jarringly poor.
Atmosphere: 1
Food: 3
Service: 1
Dan Baker
The barista was more concerned with chatting with her co workers than making coffee. Four people in line took over 15 minutes to get to me and get my coffee (although the airport employees got very quick service). Bypass the location just past TSA and opt for the location near B5 if you can (more food selection here as well)
Atmosphere: 2
Food: 3
Service: 1
Vincent Lam
There are several Peet’s coffee shops in the airport. I got a cup of cappuccino. It tasted authentic. Service was fast. The prices were reasonable.
Atmosphere: 4
Food: 4
Service: 4
Tamar Blue
Horrible service. We approached the gate at 11AM after seeing that it had been closed for about 45 minutes. When we peaked inside, the lady at the counter was super rude and hostile and said that she would open in up in another 30 minutes! She needs to be fired. Don’t come here.
Claire Bene
woman who works there (who i would assume is what every other bad review is about) is rude and disrespectful. she closes the store whenever she wants and after more than 30 minutes of closing i looked in there to see what was going on. just wondering if i could get a coffee! she proceeded to yell at me and be extremely hostile. if u would like to get yelled at, go here!
Salvador Sanchez
Wanted to get coffee after an early flight, always had a good experience with Pete’s coffee even in the airport. But this location, the barista remained sitting behind the counter, even as I gave my order. During the whole experience she was short and rude. I asked for clarification on a drink and the barista was rude repeating what I ordered and proceeded with poor customer service as they gave smart remarks and barely acknowledged our existence for the remainder of the interaction.
AJ Batts
I wish I could give 0 stars. Manager and staff are very rude.
A. O.
Food is expensive! Drinks are good ! Staff is nice 👌
Elizabeth
I could not believe the prices on the sandwiches at this airport. They want about $15 to $17.00 for small sandwiches, even a croissant. I could not believe my eyes. Not even Starbucks charges those prices. Well, of course I didn't buy those. I only purchased a coffee , and the prices were compatible with other stores. They are taking advantage of the customers because there is nothing much at this airport. So sad!
Atmosphere: 2
Food: 1
Service: 2
Betty Cross
3rd time dealing with the lady at the counter. She is very rude. She has closed or not opened on time all 3 times we have been there in the last 6 months. Maybe she forgets she works for tips!!!!
They are NOT open until 8:00pm. Employees shut down early.
Atmosphere: 2
Food: 3
Service: 1
Emma Stiening
Surprised with my experience! Had a great oat cold brew latte and a phenomenal Tahoe omelet. Fresh avocado on top and fresh veggies in the omelet. I was not expecting much but was impressed!
stacy schneider
Oml I never buy airport food but was desperate and bought the Tahoe omelette and was astounded at the freshness and taste. The fresh avocados and the potatoes were something else! Service was fast friendly and efficient I need to move here I love Peets coffee but who knew omelettes too?? No Peets in STL unfortunately
Atmosphere: 5
Food: 5
Service: 5
Byron Sheardown
Airport coffee. Espresso is ok.
Atmosphere: 4
Food: 4
Service: 4
Daniel
Probably the worst, and most expensive, coffee I've ever had.
This review is for the location in the C gates which is marked permanently closed… but it’s not. On many previous occasions the person behind the counter at the main location just inside the terminal was rude, and routinely demanded an extra charge for double-cupping coffee. This time when I got my latte there was no lid. I asked for one, and the barista was downright rude in telling me they don’t have any. I suggested this was something to be mentioned before I ordered - a lid is important on the plane. I asked for a refund but was told a manager needs to do this (and so a manager was called). Minutes later I politely asked when a manager may be expected and was met with more rudeness. At that point I had no choice but to take my lid-less coffee to go board my flight. I have never seen such low quality of service at Peet’s anywhere else. Jarringly poor.
Atmosphere: 1
Food: 3
Service: 1
The barista was more concerned with chatting with her co workers than making coffee. Four people in line took over 15 minutes to get to me and get my coffee (although the airport employees got very quick service). Bypass the location just past TSA and opt for the location near B5 if you can (more food selection here as well)
Atmosphere: 2
Food: 3
Service: 1
There are several Peet’s coffee shops in the airport. I got a cup of cappuccino. It tasted authentic. Service was fast. The prices were reasonable.
Atmosphere: 4
Food: 4
Service: 4
Horrible service. We approached the gate at 11AM after seeing that it had been closed for about 45 minutes. When we peaked inside, the lady at the counter was super rude and hostile and said that she would open in up in another 30 minutes! She needs to be fired. Don’t come here.
woman who works there (who i would assume is what every other bad review is about) is rude and disrespectful. she closes the store whenever she wants and after more than 30 minutes of closing i looked in there to see what was going on. just wondering if i could get a coffee! she proceeded to yell at me and be extremely hostile. if u would like to get yelled at, go here!
Wanted to get coffee after an early flight, always had a good experience with Pete’s coffee even in the airport. But this location, the barista remained sitting behind the counter, even as I gave my order. During the whole experience she was short and rude. I asked for clarification on a drink and the barista was rude repeating what I ordered and proceeded with poor customer service as they gave smart remarks and barely acknowledged our existence for the remainder of the interaction.
I wish I could give 0 stars. Manager and staff are very rude.
Food is expensive!
Drinks are good !
Staff is nice 👌
I could not believe the prices on the sandwiches at this airport. They want about $15 to $17.00 for small sandwiches, even a croissant. I could not believe my eyes. Not even Starbucks charges those prices. Well, of course I didn't buy those. I only purchased a coffee , and the prices were compatible with other stores. They are taking advantage of the customers because there is nothing much at this airport. So sad!
Atmosphere: 2
Food: 1
Service: 2
3rd time dealing with the lady at the counter. She is very rude. She has closed or not opened on time all 3 times we have been there in the last 6 months. Maybe she forgets she works for tips!!!!
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
They are NOT open until 8:00pm. Employees shut down early.
Atmosphere: 2
Food: 3
Service: 1
Surprised with my experience!
Had a great oat cold brew latte and a phenomenal Tahoe omelet. Fresh avocado on top and fresh veggies in the omelet. I was not expecting much but was impressed!
Oml I never buy airport food but was desperate and bought the Tahoe omelette and was astounded at the freshness and taste. The fresh avocados and the potatoes were something else! Service was fast friendly and efficient I need to move here I love Peets coffee but who knew omelettes too?? No Peets in STL unfortunately
Atmosphere: 5
Food: 5
Service: 5
Airport coffee. Espresso is ok.
Atmosphere: 4
Food: 4
Service: 4
Probably the worst, and most expensive, coffee I've ever had.
Atmosphere: 1
Food: 1
Service: 2
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