Spoke to the General Manager tonight that did not take ownership for her staff not following through. The unfortunate part is that this is the best pizza I’ve had in Reno. The GM clearly needs to learn some customer service skills on her own. I had some specific requests that were not fulfilled and not apologized for nor addressed. She offered me 30% off my next in House pickup for. When something is ruined for someone, you’re supposed to help them with true customer service. She asked me what I wanted instead. I am absolutely not about to ask for something free. She has the power to make a $17 pizza the way I asked and not have it big deal. Btw, the two other staff members were delightful to speak to, and while one didn’t follow through, he was still very considerate.
Food: 5
Service: 1
Google Ggg
Piezzetta: A cozy spot specializing in Neapolitan-style pizzas with a thin, chewy crust and fresh toppings. Known for authentic flavors, including classic Margherita and creative seasonal pies. The atmosphere is casual and inviting, perfect for a casual meal or gathering. Quick service and friendly staff add to the charm. A great choice for pizza lovers looking for quality and authenticity.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Unlimited Toppings
昨日の昼ごはん
Very good volume to eat as a dinner
Atmosphere: 4
Food: 5
Service: 2
Vortex 1096
Place is never super busy so food came out quick. The meatball sub is to die for, awesome flavor tons of sauce and delicious and messy! They give you silverware without asking and the employees were polite.
Would recommend
Atmosphere: 3
Food: 5
Service: 5
N
Divine pizza, I’m obsessed with the sauce. Fresh toppings and diced veggies/herbs. What more is there to want? Great service as well
Atmosphere: 4
Food: 5
Service: 5
Serpintine Fire
Absolutely the most ignorant checkout system on the entire planet. Are you guys surprised that you never make tips? It’s probably because your employees stand there and watch you wonder what’s going on. NEVER AGAIN
Atmosphere: 1
Food: 1
Service: 1
Rich Hill
The service here is pretty bad. Employees seem like they don't want to be there and get mad when you ask them a question. In fact, their customer service skills are terrible, and I blame management for it. Their attitude is probably why the food is very mediocre because they don't care. When my order was called, I asked the lady what number she called, and she gave me an attitude like it was my fault I couldn't hear her.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Unlimited Toppings
Moth S
The staff was absolutely lovely but the pizza was just ok
Peter
I ordered a cheese pie but, I didn't expect it to be so good! Perfect pie for the area and the price was insanely good. Only $10 for a 2 person meal! I highly recommend. Pictures dont lie! Amazing char on that underside! 😉👍
Bomb pasta and pizza
Atmosphere: 5
Food: 5
Service: 5
Spoke to the General Manager tonight that did not take ownership for her staff not following through. The unfortunate part is that this is the best pizza I’ve had in Reno. The GM clearly needs to learn some customer service skills on her own. I had some specific requests that were not fulfilled and not apologized for nor addressed. She offered me 30% off my next in House pickup for. When something is ruined for someone, you’re supposed to help them with true customer service. She asked me what I wanted instead. I am absolutely not about to ask for something free. She has the power to make a $17 pizza the way I asked and not have it big deal. Btw, the two other staff members were delightful to speak to, and while one didn’t follow through, he was still very considerate.
Food: 5
Service: 1
Piezzetta: A cozy spot specializing in Neapolitan-style pizzas with a thin, chewy crust and fresh toppings. Known for authentic flavors, including classic Margherita and creative seasonal pies. The atmosphere is casual and inviting, perfect for a casual meal or gathering. Quick service and friendly staff add to the charm. A great choice for pizza lovers looking for quality and authenticity.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Unlimited Toppings
Very good volume to eat as a dinner
Atmosphere: 4
Food: 5
Service: 2
Place is never super busy so food came out quick. The meatball sub is to die for, awesome flavor tons of sauce and delicious and messy! They give you silverware without asking and the employees were polite.
Would recommend
Atmosphere: 3
Food: 5
Service: 5
Divine pizza, I’m obsessed with the sauce. Fresh toppings and diced veggies/herbs. What more is there to want? Great service as well
Atmosphere: 4
Food: 5
Service: 5
Absolutely the most ignorant checkout system on the entire planet. Are you guys surprised that you never make tips? It’s probably because your employees stand there and watch you wonder what’s going on. NEVER AGAIN
Atmosphere: 1
Food: 1
Service: 1
The service here is pretty bad. Employees seem like they don't want to be there and get mad when you ask them a question. In fact, their customer service skills are terrible, and I blame management for it. Their attitude is probably why the food is very mediocre because they don't care. When my order was called, I asked the lady what number she called, and she gave me an attitude like it was my fault I couldn't hear her.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Unlimited Toppings
The staff was absolutely lovely but the pizza was just ok
I ordered a cheese pie but, I didn't expect it to be so good! Perfect pie for the area and the price was insanely good. Only $10 for a 2 person meal! I highly recommend. Pictures dont lie! Amazing char on that underside! 😉👍
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Every time I’m here they seem to forget my order! I have to wait extra 20mins to get my food
Really good food, indeed the tables were a little messy but is still ok really good come here
Atmosphere: 5
Food: 5
Service: 5
The food court area is dirty. They need someone wiping off the tables and sweeping the floors.
Atmosphere: 1
Food: 1
Service: 3
Pizzas are personal sized. Inside circus circus by the arcade
Atmosphere: 4
Food: 4
Service: 4
Really good Pizza
Atmosphere: 5
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