We visited on a summer weekday, 9 AM. Our drinks were made and served quickly. There was a steady flow of customers coming and going.
The restaurant is very clean. The tables were clean and spaced a comfortable distance apart from each other. The staff was efficient and friendly.
The food and merchandise displays were full and tidy.
Atmosphere: 5
Food: 5
Service: 5
Panda James
I had a horrible experience. I went to go pick up a small frappe for my daughter, casino is very pricy I’ll admit but that wasn’t the real issue. The girl with red hair with glasses had a snobby attitude and to another girl who was trying to just do her job. How does management even hire these type of people!! 🙄
Atmosphere: 2
Food: 2
Service: 1
Jolene
Oh so awful.
Lorrie Maracle
WORST service and staff I have actually ever experienced at a Starbucks or any establishment really. Maria who took our order was not only complaining about other staff and conversing with the barista in a disgusting manner gave us the most filthy look when we started to order. When it came to payment she was rude, didn't even want to give us the time of day. We ordered our drinks 1 iced 1 hot. We went to wait by the pick up area feeling very uncomfortable and disgusted. There was another staff member that came up to pick up food and a drink and they were swearing and complaining about another person. After she realized our uncomfortable space she actually apologized. Abri? Or something like that with the short blonde hair soda she didn't care what we heard and literally stated she don't care she just works there as she's kicking around the fridges with her feet complaining about the new coffee machines. She put our drinks up and as the one girl was asking her what is in an oat latte she said just do whatever. They put down an iced drink and a iced mocha, I said I had ordered a hot normal mocha. She rolled her eyes shouted to Maria and said she said it's supposed to be hot. Her response is that's bullshit they both said iced. I was horrified. Then she abruptly makes a hot mocha puts it down and says nothing. We instantly left. Rudest worst staff. Do better at training and scouting employees. Especially when paying top dollars at the casino. Brutal.
Atmosphere: 1
Food: 1
Service: 1
James Bell
The service here is the worst of all Starbucks I’ve been to. Don’t go there. They act like ice is gold. Small portions
Atmosphere: 1
Food: 1
Service: 1
Like The Jeans (Re:no eNVy)
Starbuck name + casino location = overpriced, and crowded... but it does not = large portions or great quality. (in other words, overcrowded, expensive, small portions and bland food)
Next visit. : "sorry 're closing in a couple mins, so we aren't taking any orders"... k. Sux for them, I just hit a jackpot and was about to drop $40 for my grande Americano... But they sure as hell didn't want to get tipped..
Third visit: decided to go somewhere else so i wouldn't bother the 7ish security guards and one crazy lady making a scene... Nobody won the de-escalation award that day.... ..
Atmosphere: 1
Food: 2
Service: 1
A. M.
Not sure why but last two times I went in and bought a 30oz lemonade it was 9/10ths ice.
Atmosphere: 5
Food: 1
Service: 5
Atocha Materne
Not sure why but last two times I went in and bought a 30oz lemonade it was 9/10ths ice.
Atmosphere: 5
Food: 1
Service: 5
Eduardo Desada Torre
Good place for breakfast....
reggie maldonado
Massive rip off, even for Starbucks. Save your self about 5$ per person by just ordering at Reno City Center across the street.
We visited on a summer weekday, 9 AM. Our drinks were made and served quickly. There was a steady flow of customers coming and going.
The restaurant is very clean. The tables were clean and spaced a comfortable distance apart from each other. The staff was efficient and friendly.
The food and merchandise displays were full and tidy.
Atmosphere: 5
Food: 5
Service: 5
I had a horrible experience. I went to go pick up a small frappe for my daughter, casino is very pricy I’ll admit but that wasn’t the real issue. The girl with red hair with glasses had a snobby attitude and to another girl who was trying to just do her job. How does management even hire these type of people!! 🙄
Atmosphere: 2
Food: 2
Service: 1
Oh so awful.
WORST service and staff I have actually ever experienced at a Starbucks or any establishment really. Maria who took our order was not only complaining about other staff and conversing with the barista in a disgusting manner gave us the most filthy look when we started to order. When it came to payment she was rude, didn't even want to give us the time of day. We ordered our drinks 1 iced 1 hot. We went to wait by the pick up area feeling very uncomfortable and disgusted. There was another staff member that came up to pick up food and a drink and they were swearing and complaining about another person. After she realized our uncomfortable space she actually apologized. Abri? Or something like that with the short blonde hair soda she didn't care what we heard and literally stated she don't care she just works there as she's kicking around the fridges with her feet complaining about the new coffee machines. She put our drinks up and as the one girl was asking her what is in an oat latte she said just do whatever. They put down an iced drink and a iced mocha, I said I had ordered a hot normal mocha. She rolled her eyes shouted to Maria and said she said it's supposed to be hot. Her response is that's bullshit they both said iced. I was horrified. Then she abruptly makes a hot mocha puts it down and says nothing. We instantly left. Rudest worst staff. Do better at training and scouting employees. Especially when paying top dollars at the casino. Brutal.
Atmosphere: 1
Food: 1
Service: 1
The service here is the worst of all Starbucks I’ve been to. Don’t go there. They act like ice is gold. Small portions
Atmosphere: 1
Food: 1
Service: 1
Starbuck name + casino location = overpriced, and crowded... but it does not = large portions or great quality. (in other words, overcrowded, expensive, small portions and bland food)
Next visit. : "sorry 're closing in a couple mins, so we aren't taking any orders"... k. Sux for them, I just hit a jackpot and was about to drop $40 for my grande Americano... But they sure as hell didn't want to get tipped..
Third visit: decided to go somewhere else so i wouldn't bother the 7ish security guards and one crazy lady making a scene... Nobody won the de-escalation award that day....
..
Atmosphere: 1
Food: 2
Service: 1
Not sure why but last two times I went in and bought a 30oz lemonade it was 9/10ths ice.
Atmosphere: 5
Food: 1
Service: 5
Not sure why but last two times I went in and bought a 30oz lemonade it was 9/10ths ice.
Atmosphere: 5
Food: 1
Service: 5
Good place for breakfast....
Massive rip off, even for Starbucks. Save your self about 5$ per person by just ordering at Reno City Center across the street.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Stop supporting this place. Support local coffee shops!
Atmosphere: 1
Food: 1
Service: 4
They made one of the best oat milk dry cappuccino I’ve ever had.
Expensive coffee.
Atmosphere: 3
Food: 4
Service: 5
This place is not a very efficient place, they do not provide the bathrooms because they do not clean them, the employees are bitter and look tired.
Atmosphere: 2
Food: 4
Service: 1
The employees are very bad tempered and do not allow you to use the bathrooms ? ? you are supposed to have the right to use the bathrooms as a
Atmosphere: 1
Food: 2
Service: 1
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