The Habit Burger Grill
500 N Sierra St, Reno
(866) 992-4115
Recent Reviews
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The staff is very helpful and, I asked for special assistance with my lunch and they help me get needs met. We come to this place once a year but the Habit at circus circus is must do.
Atmosphere: 5
Food: 5
Service: 5
The app doesn't even know about this location.
I’m writing this review because I’ve never experienced such poor service at a Habit location before. While I have nothing against teenagers working there, the overall cleanliness and organization were seriously lacking. The place felt unsanitary and messy. The person taking my order didn’t ask if I wanted my food as a meal so I ended up paying separately for fries and a drink afterward. When I finally got my food, they told me they couldn’t provide any ranch or BBQ sauce even though I had spent over $40. This felt unreasonable since most other Habits provide at least one sauce per order with additional sauces being charged. When my parents and I opened our chicken clubs, the amount of chicken was minimal, just tiny pieces between two slices of bread, and the avocado was black. It was very off-putting. I spoke with the manager who said the sandwiches looked fine to her, which I found hard to believe. I don’t understand how this location is still operating given the poor quality and service. I recommend avoiding this Habit and saving your money. I’ve never had a bad experience at any other Habit before, so this was genuinely disappointing. It being inside a casino should have been the first red flag.
Atmosphere: 1
Food: 1
Service: 1
Their grilled chicken sandwiches is to die for! It’s halal. Basically, all of their chicken items are halal. I loved that place. It’s open late night too.
Atmosphere: 5
Food: 5
Service: 5
Location not available in The Habit mobile app so you can’t order online or determine hours of operation. Hours are not listed on Google. Last night (Friday) I got in line at 10:37 to be turned away because they are closed, but today I see their sign and they were supposed to be open until 11:00. Today I ordered, but they won’t give you a cup for water like other locations, but you can buy a bottle for $2.99
Decent but nothing special. The staff is friendly and provides good service, which is a plus. However, the burgers themselves are just average—nothing that stands out in terms of flavor or quality. If you’re in the food court and need a quick bite, it’s an okay option, but I wouldn’t go out of my way to visit again.
Burger is bland, got my order wrong 3 times, not kidding, line was long, lady working register was very slow, lady who gave burger was nice but got it wrong 3 times,
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Burger and Fries
The food was not made correctly it was falling apart talked with the manager and the manager does not care about customers and or employees nor do they care about the company and are more than willing to have nobody show up.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Dr Pepper, French Fries
It's bigger and better than McDonald's.
Atmosphere: 3
Food: 5
Service: 3
Nothing special here. AGM takes orders with zero enthusiasm. Charburger was cold and dry. Fries were good. I had to ask twice for my soda cup. Not worth $18. Restaurant isn’t very clean or well maintained.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: French Fries
Restaurantji Recommends
Friendly employees!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings
Spicy chicken sandwich, onion rings, and a mocha milkshake. Amazing!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings
We wanted to give this place a try and just get some fast food. After placing our order, we just saw an employee with green hair sitting on the counter while another person was folding wrappers. They were running their hand through their hair while they had gloves on.
All of a sudden, we see a manager start yelling at another employee who was preparing food and said, "That's not how you do it." She started swinging her hair towards him and grabbed the burger and said, "This is how you do it. " She didn't wash her hands and just grabbed the food. For all I know, that could've been our food. This place isn't a professional place that should be handling food at all levels. They were not washing their hands or wearing gloves. That is a huge safety issue in handling food. Let alone quality control.
We just ordered a double char combo. The food was decent, but just watching how they operate just made me want to gag.
Atmosphere: 1
Food: 2
Service: 1
Salads are great so many to choose from
Vegetarian options: All vegan meals are cooked on its own Grill
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, French Fries, Sweet Potato Fries
Habit Burger makes a great hamburger if you can find a restaurant that is open. This particular restaurant is *inside a casino* and is never ever ever open. Take a look at the photo I added. Are you kidding me? Why keep this franchise open? Very frustrating to park your car and walk up here just to see it closed will never return.
Atmosphere: 1
Food: 5
Service: 1
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