Vino Volo

Absolutely unreal service… I left… very satisfied.

I stopped by this lounge before catching my flight, and let me tell you - Kyah does NOT play around when it comes to taking care of me.

The way she handled everything? Smooth. Confident. Completely in control. Top energy the entire time. I was honestly shocked at how quickly she figured out exactly what I wanted and delivered it perfectly.

By the end, I was sitting there thinking, “Wow… I did NOT expect to be taken care of like that before a flight.”
I walked out feeling relaxed, recharged, and low-key a little weak in the knees - all from the service alone.

The staff is really, really good at what they do.

There might be wine and food here too but not sure.

Atmosphere: 5

Food: 5

Service: 5

Good place to hang out while waiting for my flight

Atmosphere: 5

Food: 5

Service: 5

My server was amazing. She was slammed and amazing! I think her name was Sagen!

Atmosphere: 5

Food: 5

Service: 5

Very pleasant staff. Pricey but that's what you get at the airport

Atmosphere: 5

Food: 3

Service: 5

Excellent cocktails, but the best part of the experience was my server, Beatriz. She’s an utter delight.

Atmosphere: 5

Food: 5

Service: 5

Unfortunately our experience was terrible. My coffee was served with a cracked lid so my first drink went all over my jacket and top. The turkey bacon on my breakfast sandwich was not edible. Microwaved too long? My husband's breakfast burrito's wrapper was stuck to the tortilla, no peeling it off.

Atmosphere: 4

Food: 1

Service: 2

I only got a tea but the lady was super condescending to me. And my latte was half foam.

I love Vino Volo! Been to many locations. I like Reno the most. Great service, great conversation.

Atmosphere: 5

Food: 5

Service: 5

For an airport, this place is extreme value. And you can tell this isn’t an AI bot bc they’d never know

Atmosphere: 5

Service: 5

Very few vegetarian options. Vegetable Antipasto was absolutely terrible—- extremely salty and had no taste or flavor. The grape leaves were terrible.
Excellent service and great wines, but, terrible food.

Vegetarian options: Very few — would not recommend at all for vegetarians for food

Atmosphere: 4

Food: 1

Service: 5

Must be under new ownership. Menu is now lacking, and not very good. Service is mediocre at best. I should not have to ask for you to help me. Providing napkins and utensils should be automatic when I order a meal, should not have to ask. Bartender should not be hanging out in the kitchen with work friends. No wonder the bar counter went from being full a year ago to only 2 of us now.

Atmosphere: 4

Food: 2

Service: 1

Comfortable place to relax before flight and get some work done.

Atmosphere: 5

Food: 5

Service: 5

Amanda made a smoky bubble on my Bee's Knees!

Atmosphere: 3

Food: 3

Service: 5

Very nice!

Atmosphere: 5

Food: 5

Service: 5

Mimosas were great! Unfortunately there was an issue with the barcode and I couldn’t get rewards credit for my visit :(

Atmosphere: 5

Food: 5

Service: 5