We attended Taylor Swift night here on 4/19 and two of our friends were roofied. We're all very cautious & safe with our drinks and the only 2 people in our group who were roofied were the 2 who went up to the bar alone. We're pretty positive they were roofied by the bartender. I'd avoid this place if I were you. We tried to tell the bouncer and they said they couldn't do anything about it. Used to be a fun place back in the day, but now it doesn't even seem safe.We also tried to buy a VIP table, when we asked they said $300, so when we went to purchase they said"it's now $450". Seems to be some pretty sketchy business dealings.
Atmosphere: 1
Service: 1
Quentin Shoulders
Great food, great beer selection, great service and right next to the Ace's ball park- perfect.
Atmosphere: 5
Food: 5
Service: 5
Matt James
Horrible concert venue! Went here for the first time to see a couple of cover bands. This place was not only the worst concert venue I've ever been to but now I understand why people think the music scene sucks in Reno.The layout doesn't make sense, Who would put the main stage right by the entrance? The sound was awful because of the long narrow shape of the building. The audience is packed into a small space at the front like a can of sardines. The bartenders try to keep up with drink orders but expect several pretentious "locals" to cut in front of you or form their own line where there shouldn't be one.There's some strange oversized VIP area on the side where a bunch of d-bags usually hang out, taking selfies and not paying attention to the bands but themselves instead.I get it why this building has never been able to successfully hold a business for any amount of time. I don't recommend going here and we'll never be back.
Atmosphere: 2
Service: 3
Roy Babbit COOLKINGROY
Really Awesome Venue!
Atmosphere: 5
Food: 5
Service: 5
Robert Goble
Enjoyed the music in the upstairs and the downstairs venue.Well I was there. I heard more than two people complaining about the service they got from the bartenders because of their attitude.You can count me in too. Didn't like their attitude.Local DJs upstairs were killer ??
Atmosphere: 3
Service: 1
Dan Bishop
Saw a locals show after not having been here in years. The setup was nice. The stage is a decent size and the sound wasn't bad. Nicky is awesome. I always love to see her greeting folks at the door. My major gripe was with the bar staff who were pretty rude. The girl who served us seemed like she was pissed that we dared interrupt her texting on her phone. Seemed like a bad attitude to have especially when the bar was not very busy. The restrooms are in need of some major work as they are even worse than they were when it was the Knitting Factory. All in all it is a decent dive-style venue.
Atmosphere: 3
Service: 1
Rebekah Lynn
Absolutely awful sound system, I can't believe anyone would ever return for another show. Wish I could attach the terrible video I took of Brother Ali.
alexei selemenev (Zhasher)
It was awesome the place is like a maze inside really cool
Atmosphere: 5
Food: 5
Service: 5
Kristal Deville
Bouncers here love to abuse their power. I bought tickets for an event and accidentally went out the wrong door for a smoke, and they wouldn’t let me back in. They don’t tell you that as soon as you cross the line of the door you can’t go back in. I would recommend going anywhere else, maybe a place that uses stamps and really respects the fact that people pay to attend these events.
Atmosphere: 1
Service: 1
Rebekah B.
Absolutely atrocious sound system. If you didn't know the song being sung, good luck trying to figure out any of the lyrics. The bass was blown out - all you could hear is hints of rhythm and booming white noise. We went to see Living Legends last night but the sound was so awful during Brother Ali's show we left BEFORE Living Legends even got onstage. I asked the people at the door if the artists were responsible for the sound or if the venue was and they said it was the 'sound guy' for the place. So, get a new sound guy. I've seen Brother Ali and LL in person at other venues and it's an absolute shame what this venue did to Ali's performance. We were mid-pack on the floor. The guy at the door asked where I was standing - shouldn't you be able to stand anywhere and actually hear words coming from the artist's mouth? Will not return. Waste of $75.
I've been to about 4 shows here, and generally it's all good and what you'd expect for a small local venue! Trying to get a drink at the bar if it's more packed and people are dancing can be a bit of an experience, and definitely don't expect to talk to your group because it's LOUD. But you're there for music, not chatting! Upstairs is cool too and I actually prefer the bar up there, but know that you can only see the band right from the front. Minus one star because it is HOOTTTTT in there and I don't feel like they really run the air at all.
Michael Bridges
Walked up and saw the door guys cheering on a fight, then our friend got rufied and the security just laughed at her. Disgusting.
Kayla E.
saw adam doleac in concert and it was awesome! it was a little confusing when we first arrived because when you get to the front doors there's a sign to enter through the alley. the staff are somewhat friendly. the bar area was huge -- lots to choose from; i love that they carried long drinks! decent prices for drinks too. parking is pretty much limited to street parking only. would probably come back for a concert if in the area again!
Kyle Fountain
What a great venue for a concert. Plenty of room on the floor and close enough to the bands where you can interact and have a great time. The bathrooms are an adventure all in its own. Plenty of bar space to grab a drink and enjoy the ride. Great acoustics and great light show.
Atmosphere: 5
Service: 5
Andrew Mercer
Muddy sound system, tiny beer variety for a place claiming to be a Brewhouse, forced to be upstairs where you literally can't see the stage unless you're in the front row. Staff was polite but the venue itself is pretty bad.
We attended Taylor Swift night here on 4/19 and two of our friends were roofied. We're all very cautious & safe with our drinks and the only 2 people in our group who were roofied were the 2 who went up to the bar alone. We're pretty positive they were roofied by the bartender. I'd avoid this place if I were you. We tried to tell the bouncer and they said they couldn't do anything about it. Used to be a fun place back in the day, but now it doesn't even seem safe.We also tried to buy a VIP table, when we asked they said $300, so when we went to purchase they said"it's now $450". Seems to be some pretty sketchy business dealings.
Atmosphere: 1
Service: 1
Great food, great beer selection, great service and right next to the Ace's ball park- perfect.
Atmosphere: 5
Food: 5
Service: 5
Horrible concert venue! Went here for the first time to see a couple of cover bands. This place was not only the worst concert venue I've ever been to but now I understand why people think the music scene sucks in Reno.The layout doesn't make sense, Who would put the main stage right by the entrance? The sound was awful because of the long narrow shape of the building. The audience is packed into a small space at the front like a can of sardines. The bartenders try to keep up with drink orders but expect several pretentious "locals" to cut in front of you or form their own line where there shouldn't be one.There's some strange oversized VIP area on the side where a bunch of d-bags usually hang out, taking selfies and not paying attention to the bands but themselves instead.I get it why this building has never been able to successfully hold a business for any amount of time. I don't recommend going here and we'll never be back.
Atmosphere: 2
Service: 3
Really Awesome Venue!
Atmosphere: 5
Food: 5
Service: 5
Enjoyed the music in the upstairs and the downstairs venue.Well I was there. I heard more than two people complaining about the service they got from the bartenders because of their attitude.You can count me in too. Didn't like their attitude.Local DJs upstairs were killer ??
Atmosphere: 3
Service: 1
Saw a locals show after not having been here in years. The setup was nice. The stage is a decent size and the sound wasn't bad. Nicky is awesome. I always love to see her greeting folks at the door. My major gripe was with the bar staff who were pretty rude. The girl who served us seemed like she was pissed that we dared interrupt her texting on her phone. Seemed like a bad attitude to have especially when the bar was not very busy. The restrooms are in need of some major work as they are even worse than they were when it was the Knitting Factory. All in all it is a decent dive-style venue.
Atmosphere: 3
Service: 1
Absolutely awful sound system, I can't believe anyone would ever return for another show. Wish I could attach the terrible video I took of Brother Ali.
It was awesome the place is like a maze inside really cool
Atmosphere: 5
Food: 5
Service: 5
Bouncers here love to abuse their power. I bought tickets for an event and accidentally went out the wrong door for a smoke, and they wouldn’t let me back in. They don’t tell you that as soon as you cross the line of the door you can’t go back in. I would recommend going anywhere else, maybe a place that uses stamps and really respects the fact that people pay to attend these events.
Atmosphere: 1
Service: 1
Absolutely atrocious sound system. If you didn't know the song being sung, good luck trying to figure out any of the lyrics. The bass was blown out - all you could hear is hints of rhythm and booming white noise. We went to see Living Legends last night but the sound was so awful during Brother Ali's show we left BEFORE Living Legends even got onstage. I asked the people at the door if the artists were responsible for the sound or if the venue was and they said it was the 'sound guy' for the place. So, get a new sound guy. I've seen Brother Ali and LL in person at other venues and it's an absolute shame what this venue did to Ali's performance. We were mid-pack on the floor. The guy at the door asked where I was standing - shouldn't you be able to stand anywhere and actually hear words coming from the artist's mouth? Will not return. Waste of $75.
Restaurantji Recommends
I've been to about 4 shows here, and generally it's all good and what you'd expect for a small local venue! Trying to get a drink at the bar if it's more packed and people are dancing can be a bit of an experience, and definitely don't expect to talk to your group because it's LOUD. But you're there for music, not chatting! Upstairs is cool too and I actually prefer the bar up there, but know that you can only see the band right from the front. Minus one star because it is HOOTTTTT in there and I don't feel like they really run the air at all.
Walked up and saw the door guys cheering on a fight, then our friend got rufied and the security just laughed at her. Disgusting.
saw adam doleac in concert and it was awesome! it was a little confusing when we first arrived because when you get to the front doors there's a sign to enter through the alley. the staff are somewhat friendly. the bar area was huge -- lots to choose from; i love that they carried long drinks! decent prices for drinks too. parking is pretty much limited to street parking only. would probably come back for a concert if in the area again!
What a great venue for a concert. Plenty of room on the floor and close enough to the bands where you can interact and have a great time. The bathrooms are an adventure all in its own. Plenty of bar space to grab a drink and enjoy the ride. Great acoustics and great light show.
Atmosphere: 5
Service: 5
Muddy sound system, tiny beer variety for a place claiming to be a Brewhouse, forced to be upstairs where you literally can't see the stage unless you're in the front row. Staff was polite but the venue itself is pretty bad.
Atmosphere: 2