It's Free Cone Day at Ben and Jerry's. Get yours while You can and enjoy every bit of it.
Jasmine E
I hate to rag on this place when it’s the only B&J in the area but jeez, this is the third time I’ve driven all the way there only to see a handwritten sign saying they’re closed for the next 30+ mins. Went today at 5:10pm and the sign said they’d be back at 6pm, so I left. Last time this happened, I hung around until they reopened and then the worker verbally complained about customers coming in during his break. Dude, you were just closed for 30 mins with a locked door, wasn’t that your break? Anyway, ice cream is great but the employees just ain’t it. I wish they’d update their hours to accurately reflect when they were actually serving people vs not.
Atmosphere: 3
Food: 4
Service: 1
Jessica Deeb
Overwhelming smell of marijuana. Worker washed his hands, and then ran his hands through his hair before serving the people in front of us. Let before we ordered.
Atmosphere: 1
Service: 1
Krystal Rae-Hogben
Great place . Ice cream was amazing
Atmosphere: 5
Food: 5
Service: 5
Ryenn San
I love everything they make here?I come here often to get their ice cream and it’s so good and the staff is the best part, so friendly thank you guys!!
Atmosphere: 5
Food: 5
Service: 5
Brandon Brown
The guy that was working there today was super nice and fun to talk to I would definitely go back again plus the Marshmello Sky flavor was super good
Atmosphere: 5
Food: 5
Service: 5
Олег Осипенко
Pleasant place, excellent selection and quality of the ice cream, hope to come back with next visit to Albany.
Atmosphere: 5
Food: 5
Service: 5
Osman C Turunc
It's not like they need ant review at all but... It is the best ice cream ever. This store very friendly employees loved it.
Atmosphere: 5
Food: 5
Service: 5
Olivia Pang
Really nice fast service with 3 vegan options, the vegan strawberry cheesecake was amazing!
Vegetarian options: 3 vegan ice-cream flavors
Atmosphere: 5
Food: 5
Service: 5
Violet
Fantastic! First time here and Rich one of the owners was so amazing, he made sure to stay open for us when we came across town, EXTREMELY friendly welcoming and kind. DEFINITELY coming again! ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookie Cookie Sundae, Hot Fudge Sundae
So good. The guy assisting us has awesome service and you can see he is living his best life serving a product he clearly believes in.
Atmosphere: 5
Food: 5
Service: 5
Vee R
It's OK. It's an ice-cream parlor. My cost for 1 person was 10.00 dollars. They got an ice cream with syrup.
Tim Fuest
Amazing ice cream and amazing service! Next time I am in the area, I will certailybgobhere again. Great service! Awesome selection, too!
Hannah Batren
I just got married at the Maples Estate in early September, we worked with Ben and Jerry’s, specifically this location! Richard was absolutely amazing, just so friendly and easy to work with. They made my dream come true, which was to have ice cream (and really good ice cream by the way!) at my wedding. We did the sundae package, it was awesome. Our guests absolutely loved it. So many of us were just dancing with ice cream sundaes, a literal dream come true. Thanks for making our wedding so special and cool!
Nour Ahmed
Please use gloves when holding cones, it’s disgusting when you don’t !!!!
It's Free Cone Day at Ben and Jerry's. Get yours while You can and enjoy every bit of it.
I hate to rag on this place when it’s the only B&J in the area but jeez, this is the third time I’ve driven all the way there only to see a handwritten sign saying they’re closed for the next 30+ mins. Went today at 5:10pm and the sign said they’d be back at 6pm, so I left. Last time this happened, I hung around until they reopened and then the worker verbally complained about customers coming in during his break. Dude, you were just closed for 30 mins with a locked door, wasn’t that your break? Anyway, ice cream is great but the employees just ain’t it. I wish they’d update their hours to accurately reflect when they were actually serving people vs not.
Atmosphere: 3
Food: 4
Service: 1
Overwhelming smell of marijuana. Worker washed his hands, and then ran his hands through his hair before serving the people in front of us. Let before we ordered.
Atmosphere: 1
Service: 1
Great place . Ice cream was amazing
Atmosphere: 5
Food: 5
Service: 5
I love everything they make here?I come here often to get their ice cream and it’s so good and the staff is the best part, so friendly thank you guys!!
Atmosphere: 5
Food: 5
Service: 5
The guy that was working there today was super nice and fun to talk to I would definitely go back again plus the Marshmello Sky flavor was super good
Atmosphere: 5
Food: 5
Service: 5
Pleasant place, excellent selection and quality of the ice cream, hope to come back with next visit to Albany.
Atmosphere: 5
Food: 5
Service: 5
It's not like they need ant review at all but... It is the best ice cream ever. This store very friendly employees loved it.
Atmosphere: 5
Food: 5
Service: 5
Really nice fast service with 3 vegan options, the vegan strawberry cheesecake was amazing!
Vegetarian options: 3 vegan ice-cream flavors
Atmosphere: 5
Food: 5
Service: 5
Fantastic! First time here and Rich one of the owners was so amazing, he made sure to stay open for us when we came across town, EXTREMELY friendly welcoming and kind. DEFINITELY coming again! ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookie Cookie Sundae, Hot Fudge Sundae
Restaurantji Recommends
So good. The guy assisting us has awesome service and you can see he is living his best life serving a product he clearly believes in.
Atmosphere: 5
Food: 5
Service: 5
It's OK. It's an ice-cream parlor. My cost for 1 person was 10.00 dollars. They got an ice cream with syrup.
Amazing ice cream and amazing service! Next time I am in the area, I will certailybgobhere again. Great service! Awesome selection, too!
I just got married at the Maples Estate in early September, we worked with Ben and Jerry’s, specifically this location! Richard was absolutely amazing, just so friendly and easy to work with. They made my dream come true, which was to have ice cream (and really good ice cream by the way!) at my wedding. We did the sundae package, it was awesome. Our guests absolutely loved it. So many of us were just dancing with ice cream sundaes, a literal dream come true. Thanks for making our wedding so special and cool!
Please use gloves when holding cones, it’s disgusting when you don’t !!!!
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