Dunkin'

392 New Karner Rd, Albany
(518) 869-0306

Recent Reviews

Mary Yowell

Let's just say I think I bothered the workers who were standing around on there phones to take my order attitude was bad this be my last choice to go to this one only if I have to

Atmosphere: 1

Food: 1

Service: 1

Pop The Barber

Most friendliest Dunkin team in the district New Karner Rd! .. you never know who you'll meet there. Thanks again DD!! Everything was delicious!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

Todd Mueller

Great staff, friendly and generous service with our family.

Hannah Jose

Food came out burnt and got orders wrong majority of the time. Ordered an iced latte one time and they gave a cup milk.

Zen Den

I am a huge basic Beach and I love this place. The pumpkin spice latte is absolutely to die

Atmosphere: 5

Food: 5

Service: 5

Skyler Shaw

Everybody knows my order here,any time I go to the Dunkin by my house, there perfect with my order!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Munchkins Donut Hole Treats, Donuts, Bagels, Everything Stuffed Bagel Minis

jordan k

service is awful. coffee never right and it’s burnt … ice coffee with no

Food: 1

Service: 1

Jeff D.

This location has messed up my order on multiple different occasions, the only reason I go there is because it's convenient as it's at the end of the road from where I stay, the staff is rude, my food and or drink is cold and not fully cooked and they need a huge attitude adjustment

Alex Noorzai

The worst of the worst.Bad service rude manager.Nasty service.They should fire the always mad Tatted women.

Atmosphere: 1

Food: 1

Service: 1

Eric S.

Management needs to completely re train the staff here. Drive through was rude, seemed like I was bothering them. Tried to give me coffee I didn't buy. Got my iced chocolate cold brew entirely wrong, but I didn't want to say anything in fear of them doing something to my food. Just a complete failure on all levels

Sheri

Current staffing is wonderful! Just saw a nice young man, volunteer and gladly help an old woman bring things to her car. It was the sweetest, nicest kindest thing I’ve seen all day.

Elis

Somebody has to teach them to wash their hands ! ?

sean coons

Always a problem when we go here. Mainly the staff is not friendly. Ordered on the app and when we got there they said we can't make your drinks, we are cleaning the machine for the night. They weren't closing for another hour and half!! Clean the machines after you close

Zachary Miller

BEWARE: Watch out for quick change scam at this location, two days in a row I'm on my way to work, one in the (Drive thru and next day I walked in and placed my order) Both times the teller (same person) (Male 18-20 Y/O Jet Black Poofy hair) Will cash you out and if you order is 1-9$ and you hand him 20$ bill, he will hand you back only Singles without the ten, as if you gave him a 10$ bill. Day One; My order totals $8.63 cents; I hand him a 20$Bill, he gives me back $1.37cents. I immediately say, "Nice try I gave you a 20$ bill, he pauses and apologies the same way both times saying "Oh sorry, I didn't even realize; Sorry about that"Same thing happened to me on the second day, he trys to hand me back 2.76$ and the cents and at this point I'm just like bro you forgot the ten again I gave you 20.I can only imagine how much this man has made off of this scam or where he learned it (probably TikTok who knows). PS. When he told me the total "I even said "Out of $20" each time I handed the bill.Imagine what this guy would do with you debit card...

Jordan “Jmoney” Howard

Those young men are very well mannered.

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