Dunkin'

1573 Western Ave, Guilderland
(518) 456-0026

Recent Reviews

Edward Benjamin

Will u please make sure the there no coffee grounds in coffee when u serve it

Atmosphere: 3

Food: 3

Service: 2

Recommended dishes: Donuts

Alex

Don't waste your money here. Very bad experience. I threw my breakfast in the trash and the food was burnt. When I asked them for ketchup, they said no. Irresponsible staff.

Atmosphere: 1

Food: 1

Service: 1

Jenna St Louis

Order a bagel toasted and a breakfast sandwich with two tots waited 25 mins for my order one one in drive threw and no one inside. Lady at the window was rude because she had to make food saying omg anything else they want!

Atmosphere: 1

Food: 1

Service: 1

Alan Salzer

Just went through drive thru. Girl working the window had attitude like she was too good to be working. Gave me wrong coffee and then didn't want to take it back. Like I'm supposed to dispose of it for her mistake. Mind you I'm at the drive thru. I ordered a bacon egg and cheese bagel. After I was well on the road I started to eat it only to realize it had no bacon. Very poor service. So in short didn't get what I paid for because I don't have time to go back.

Atmosphere: 2

Food: 2

Service: 2

Matt Penman

Straight make eye contact and ignored at counter by the woman in her

Service: 1

Christopher Rogers

Poor service, seemed like there's no organization in

Atmosphere: 3

Food: 3

Service: 1

Christopher Austen

Stopped by for a bagels and donuts with my kids. We had a great experience. The dining area was very clean. Shay and Nashea provided excellent customer service. They were friendly and my order came out quickly.

Nick Casey

Fun friendly crew, I was in and out quick and they worked really fast as a team.. I will use this location again for sure!

Atmosphere: 5

Food: 5

Service: 5

Michael

“Sorry we don’t have any hot coffee lids”… on a Saturday at 9AM, is crazy. What’s next “no donuts?”. Someone needs to be fired. I drove off of the ridiculously long drive thru line and went elsewhere.

Raven Darkstar

I'm obsessed with Dunkin. Hands down I understand the past they had and I don't flipping care. Every single visit is amazing. And at times I'm recognized as a local and it's heart warming.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Egg and Cheese

Laura Konopka

Love coming for drinks and food! Service is excellent!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wake

Nick Barker

This is the third time I orderd from this location and got no straw and this time I got none of the food I orderd just a drink. Check the orderd before you send them out

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Bacon Egg Cheese English Muffin, Donuts

Mantis Toboggan

Ordered a box of 25 glazed, jelly, and chocolate glazed munchkins... received a box of 21 glazed, chocolate glazed, and blueberry glazed munchkins plus 3 ants crawling through the box. Nailed it ?

jennifer catalano

Waited 30 mins for an order told by staff when I asked about my food saying I know you’re busy and I understand I’m just wondering what was going on with my order I have been here for 25 minutes. at the 25 minute mark you the staff said you see were busy and don’t have time for you to be asking what’s I know I going on with your order don’t ask us

YoYo Happy One

Yesterday stopped for a hot coffee ☕️ and a cold brew! The cold brew was nothing but ice. 4 sips and all that was left of the drink was ICE ?

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