McDonald's

161 Washington Ave Ext, Albany
(518) 464-7607

Recent Reviews

Marie Baum

They kept playing disney music bruh

Atmosphere: 1

Food: 3

Service: 2

Nicole Oliver

Always has good music. Food is really good. They're never packed and always friendly. It's great and you'll remember to come back.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sausage Biscuit with Egg Hash Browns & Orange Juice

randolph marks

Oh no, they too ghetto up in here.They gave us half cup of soda with no ice and a bad attitude.I would never go here again.The owner for the store need to hire new peopleIt’s a bad place to get food for your kids!Lowdown, rundown McDonald’s restaurants!!!!!!!

Atmosphere: 1

Food: 1

Service: 1

Chris Mikelinich

Very hot, fresh, and

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Quarter Pounder with Cheese, Fries, Cheeseburger

Gunay Ganjiyeva

So bad Crew. They are not working, only talking with phone, and working with phone in hands.

bolis75

I actually had a good experience here. I went to the drive through. I was next in line and it went quick. I gave my order, paid and was on my way. I looked in the bag and everything i had ordered was actually all there for once. The fries were fresh and the food was all fresh and hot. 5:50pm on a Tuesday night that makes sense but sometimes it's not the case.The staff was friendly and i appreciate when people take the time to smile and tell you to have a great evening. I certainly have had the opposite experience elsewhere but they got it right today at this location.

Food: 5

Service: 5

Peter Wersted

This McDonald's location has the worst drive-thru process. I waited over 15 minutes in line with other drivers, not a single car from either line was able to move forward. To make matters worse, I was using the mobile app and just needed to give them my code. The line of cars from both lanes were out onto the road. Most of us were trapped and couldn't get out of line even if we wanted to come inside to get our orders. It took almost 25 minutes to get my order in the drive-thru. No exaggeration. At least my food was hot.

Atmosphere: 1

Food: 3

Service: 1

Linda Bahr

Every few months, I enjoy a fish sandwich w/x-tra tartar sauce. Something 'bout that sauce. THIS time however, there was NO enjoyment. That bun. Was it stale? Was it too much poof combined with stale? I had to throw the entire top part of the bun away, so yes, had to part with a healthy portion of my sauce. This made the sandwich experience lifeless and dry.The fries were not fresh...not old old..maybe close to the perfect inbetweeness.The staff however, brightened my day. I looked through the window while paying at the drive-thru and a manager/supervisor was there assisting the cashier. When she looked at me, the biggest smile lit up her face. The young woman who handed me the food at the next window was polite and responded to my request for 1 salt packet did exactly that. She had grabbed several, but she looked at me and handed me 1. The perfect employee in my book. She did not waste her company's product, nor was I left with x-tra annoying packets that would end up in the trash.

Food: 2

Service: 5

Recommended dishes: Fish, Fries

Kourtni Budy

Waited for our food at a table right in front of the counter for what seemed like forever. There was a crowd. Food sat on the counter for God knows how long because whoever sat it there did not call out our number and the crowd was covering the counter. We were actively listening for our number to be called, not absorbed in any conversation. Fries were not only cold but clearly undercooked.Someone put iced coffee lids in the lid dispensor (wth?) Bathrooms were disgusting, drink bar was wrecked, ice machine broken, tables were not wiped down...just really gross.

Atmosphere: 1

Food: 1

Service: 1

Anne Hoke

The manager is awesome.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Egg Mcmuffin

karl gorman

My mobile order is always ready on time here.

Food: 4

Service: 5

Brian Jonas

The place is filthy everywhere. There are no clean tables. Trash strewn about. Bathrooms are worse than a truck stop. Save your money and eat out of a dumpster. It's that bad. It smells like a dumpster in this place.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: French Fries

Alayna

Food was cold, once nugget was jiggly because it was so poorly fried, the batter on the nuggets was wet and soft. Then, I was confused about the price that I had paid because I got 2 of the 2 for $3.50's plus 2 drinks and it came to $15 which I was confused about. I asked the boy at the pick up window (African American, Afro, and very skinny) for clarification on the receipt and in response he says "Well I don't have your total sooo.." I said "oh, ok" He proceeds to hand me my food, I try handing him the receipt explaining I got 2 of the 2 for $3.50's and 2 drinks and was charged $15.00 he then drops his hand, rolls his eyes, SUCKS HIS TEETH and calls out, "UGH, JEFF!..." I'm assuming calling for a supervisor or manager. As a previous District Manager of a fast food company myself.. this was very disheartening to experience. Not only did he not take 2 seconds to hear me out.. his body language and tone was very rude, unfriendly, and unwelcoming. "Hmm.. I'm not positive. Let me see if I can get a manager to help me with that." Was really all that needed to be said by him.. but instead, he decided to treat me like I am the reason his life is not going well.Customer Service is required to work at food chains, if you're employees don't have it, get rid of them. Because I the girl who took my payment was sweet as can be. Shake the tree and get rid of employees at the window that are customer facing and hurting your business.Sincerely, a concerned entrepreneur.

Atmosphere: 1

Food: 2

Service: 2

Dawn Tarbox

Prices to high, food not as good.

Atmosphere: 3

Food: 3

Service: 3

Al D

Best hamburger ever!

Load More