Wendy's in Albany

“my 2 daughters orderd from this wendys today, and my oldest daughter wasn't giving the correct food. she brought the food back up to get it corrected and the VERY rude woman behind the counter told her she switched the burgers and was screaming at her, my husband went up to rectify the situation and the woman again screamed and cussed at him saying how it was to hot for her to be working. I am contacting corporate, it doesn't matter how hot it is, you don't speak to people especially customers this way and in a mall filled with other people. I am completely disgusted on how my family was treated and will never recommend this webdys to anyone nor re visit. this was crossgates mall Albany New York“

“The staff in the drive-through, etc, appeared all over the place. They didn't seem organized. I ordered 2 meals, and they attempted to give us 1 drink. They had to be informed it was 2 drinks. The food was good. I'm not sure if the stuff in my drink were seeds from the strawberry lemonade or dirt from melted ice. Once the ice melted, I was able to see what looked like brown sand. I'm not sure if it was dirt or lemon or strawberry seeds.“