When you buy donuts in the morning, sometimes they give you donuts from the day before.
Gen
Our go to Dunkin in Astoria. Staff is friendly but food can be inconsistent sometimes. They also tend to forget the Donuts when you order through the app so you have to remind them. Overall, still better than the Astoria Blvd location.
Atmosphere: 3
Food: 3
Service: 4
Chris Gonzalez
Everyone here is always nice and customer service friendly, but Zaid takes it to a whole new level. He greets his customers by name and with a smile and clearly knows how to balance customer interaction with work efficiency. My favorite Dunkin thanks to him.
Atmosphere: 4
Food: 4
Service: 5
Fred
When this DD first opened it was clean, tidy, and the food was definitely fresher than it is today. Not to mention there was plenty of staff on hand and the service was quick and easy. Today, they appear to be well understaffed every time I visit. Also, this location seems to be a training spot for employees. It just takes way too long to have to wait for a quick cup of coffee and donut. Way, way too long. No exaggeration. Not sure I’ll be returning to this location any time soon. And did I mention the level of cleanliness? No, because it’s not so clean and tidy for my taste.
Atmosphere: 3
Food: 3
Service: 3
Generation X
Member of staff Simin was welcoming and very friendly and helpful she was also always tidying up and cleaning tables the entire time I was there with my Mom. A valuable member of staff!
Atmosphere: 4
Food: 4
Service: 5
Marie USA
I love dunkin, but there's no bathrooms please include a bathroom cause I keep pissing myself PLEASE ADD BATHROOM. workers nice. add bathroom
Atmosphere: 5
Food: 5
Service: 4
A A
Bad customer service and no bathroom for customers, would never recommend
Larry Perez
Great Place to Grab a coffee. Usually no wait times. And is near public transit
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel with Cream Cheese Spread
Tifah Boyd
Came here couple days ago on the 14 they took forever to get my mom her coffee asking me what I ordered her when i got the coffee the top wasn't on correctly and it spilled on my hand and could have left me with 3rd degree burns we told them the top wasn't on properly and they seem to not even care. They allow a man to beg for money outside of their establishment don't go here go to the other one by chase on 30ave
It is a very busy place and it becomes tedious to come here. Ordering a coffee and a donut can take up to a 20 minute wait. When not busy, it can take up to 10 minutes. The employees are inattentive, very slow and don't care if there are people to serve them. They do not have good logistics between themselves so that the service is better, plus they talk a lot among themselves and this makes the service very poor.
I always stop there to buy muy coffe, very good
Atmosphere: 5
Food: 5
Service: 5
When you buy donuts in the morning, sometimes they give you donuts from the day before.
Our go to Dunkin in Astoria. Staff is friendly but food can be inconsistent sometimes. They also tend to forget the Donuts when you order through the app so you have to remind them. Overall, still better than the Astoria Blvd location.
Atmosphere: 3
Food: 3
Service: 4
Everyone here is always nice and customer service friendly, but Zaid takes it to a whole new level. He greets his customers by name and with a smile and clearly knows how to balance customer interaction with work efficiency. My favorite Dunkin thanks to him.
Atmosphere: 4
Food: 4
Service: 5
When this DD first opened it was clean, tidy, and the food was definitely fresher than it is today. Not to mention there was plenty of staff on hand and the service was quick and easy. Today, they appear to be well understaffed every time I visit. Also, this location seems to be a training spot for employees. It just takes way too long to have to wait for a quick cup of coffee and donut. Way, way too long. No exaggeration. Not sure I’ll be returning to this location any time soon. And did I mention the level of cleanliness? No, because it’s not so clean and tidy for my taste.
Atmosphere: 3
Food: 3
Service: 3
Member of staff Simin was welcoming and very friendly and helpful she was also always tidying up and cleaning tables the entire time I was there with my Mom. A valuable member of staff!
Atmosphere: 4
Food: 4
Service: 5
I love dunkin, but there's no bathrooms please include a bathroom cause I keep pissing myself PLEASE ADD BATHROOM. workers nice. add bathroom
Atmosphere: 5
Food: 5
Service: 4
Bad customer service and no bathroom for customers, would never recommend
Great Place to Grab a coffee. Usually no wait times. And is near public transit
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel with Cream Cheese Spread
Came here couple days ago on the 14 they took forever to get my mom her coffee asking me what I ordered her when i got the coffee the top wasn't on correctly and it spilled on my hand and could have left me with 3rd degree burns we told them the top wasn't on properly and they seem to not even care. They allow a man to beg for money outside of their establishment don't go here go to the other one by chase on 30ave
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Sweet little place near
Atmosphere: 5
Food: 5
Service: 5
It was great ?
Atmosphere: 5
Food: 5
Service: 5
It was great ?
Atmosphere: 5
Food: 5
Service: 5
It is a very busy place and it becomes tedious to come here. Ordering a coffee and a donut can take up to a 20 minute wait. When not busy, it can take up to 10 minutes. The employees are inattentive, very slow and don't care if there are people to serve them. They do not have good logistics between themselves so that the service is better, plus they talk a lot among themselves and this makes the service very poor.
Polite staff
Atmosphere: 5
Food: 5
Service: 5
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