The Grand
37-01 30th Ave., Astoria
(718) 806-1504
Recent Reviews
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Go-to brunch spot in Astoria. Great food, prices, and service.
Atmosphere: 5
Food: 5
Service: 5
Hostesses sat us right away, we waited 15 min to be acknowledged by our waitress, waters came 5 minutes after that, by the time we gave our order we had been there about 20 minutes. Food came before the drinks, food runner was nice and accommodating as we were told utensils were coming twice by our waitress and they did not. Shrimp was undercooked and gave me a stomach ache, eggs were ordered over medium and were very runny, potato’s were dry and had no salt. Took 15 more minutes to be able to pay. Better restaurants and fast casual spots in the area with better service.
Atmosphere: 2
Food: 3
Service: 2
Suggested this place to a group of eight friends for coffee and dessert after we had dinner in the neighborhood. It was a Friday night and there was a DJ blasting club music. A bit loud to have a group conversation without screaming across the table and it was too cold to sit in the outside area. The waitress gave us menus but did not inform us that the coffee bar had run out of coffee until she came back to our table when we were ready to give our orders. We were utterly shocked that a coffee bar did not have any coffee or latte. We were too tired to go to another cafe. Some of us asked for hot chocolate and we were told that the guy who handles the coffee bar had already left for the night. So they could not serve us hot chocolate 🤷♂️ My order of calamari and cheesecake was okay. The ambiance was the main reason I suggested the place but it was embarrassing when we could not order what we went there for; coffee and latte.
Atmosphere: 4
Food: 2
Service: 3
We totally LOVED STEPHANIE!!! She was amazing. It was a pleasure dinning in at THE GRAND…
Atmosphere: 5
Food: 5
Service: 5
This place has gone downhill completely.
I’ve given The Grand in Astoria three chances recently, and every time was worse than the last.
They don’t even carry basic glass-bottled water like San Pellegrino or Perrier — only cheap plastic bottles. The manager is rude and unprofessional. Last summer I came with a friend recovering from throat surgery who couldn’t speak, and he actually approached her about smoking — completely inappropriate and unnecessary.
The second time, our waitress made us wait over 10 minutes for menus while she joked around with someone. It was freezing outside, and even though we ordered a bottle, they refused to turn on the heaters.
Today, same story — cold, wet weather, and they again refused to turn the heating on, with a disrespectful attitude.
This place used to be great before the pandemic, but now the service, staff, and atmosphere have all gone downhill. Save your money and go somewhere else.
Atmosphere: 2
Food: 3
Service: 1
Stephaney was an amazing Server 10 out of 10 will definitely be asking for her again
Atmosphere: 5
Food: 5
Service: 5
The place has nice decor as it caught our eye from the outside. We got the Salmon wrap which comes with a salad and the Halloumi Chicken sandwich which comes with fries. Very simple but delicious dishes.
Atmosphere: 5
Food: 5
Service: 4
The food was amazing, the bubbly as in Mimosa or Bellini was amazing. However, the other drinks for the bottomless was not it ,
Atmosphere: 5
Food: 5
Service: 1
Loved the food but the service is lacking. The bottomless drinks were not that great just get a full priced drink unless you like bubbly drinks.
Atmosphere: 5
Food: 5
Service: 1
It seems like a fun place! But after eating and drinking here, it seems like a very mediocre restaurant. The prices are too high for the very average food and cocktail selection.
Atmosphere: 5
Food: 1
Service: 4
Restaurantji Recommends
The food had no taste,the waiter was ignorant and in a bad mood.The only good thing was the cheese cake and the cookie with the ice cream.
Atmosphere: 2
Food: 1
Service: 1
The servis so slow(the waitteers) doesnt understand good english.The music so high volume.So heat inside(no good AC).To much noise
Atmosphere: 1
Food: 2
Service: 1
I ordered a beer after 15 minutes and the waitress who wasn't there came and served only a drink to my girlfriend. We ordered another type of beer. I waited another 15 minutes. Total 30 minutes for 1 bottle of beer. The place has no atmosphere. The management definitely needs to be overhauled. Over price too for 1 drink 20 dollar in Astoria
Our waitress had the most horrible attitude, all the time responding with sarcasm like she doesn’t want to work that day, the food was cold, we even expressed our dissatisfaction with a manager but they really didn't do much to fix the situation.
Atmosphere: 5
Food: 3
Service: 1
Place is nice, spacious, with fun vibes. However, the service was HORRIBLE. I don’t write reviews but this will be my first review EVER. So I dined in, ordered my meal, paid, and gave a tip I thought the server deserved. But since it wasn’t what the server expected, she got upset, and questioned why I was giving that amount. First of all, a tip is optional, it’s a “suggested amount”. Second, having a nasty attitude is unacceptable in the hospitality world, considering she never checked on me once. When I got up to use the rest room, I had to walk by her, and heard her talking about it to her male coworker at the register. Don’t know her name and not trying to stereotype. But she was Latina, tall, curvy, had somewhat of an accent, with a ponytail. I would never back off that experience alone!
Atmosphere: 3
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